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9 results for It Operations Manager in Phoenix, AZ

Product Manager
  • Phoenix, AZ
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • <p>Product Manager — Digital Banking & FinTech Platform</p><p><br></p><p><strong>About Us</strong></p><p> We’re a dynamic financial-services organization committed to delivering modern, secure, and seamless digital banking and payments solutions. Our technology-first approach supports clients across sectors — from small businesses to large corporations — enabling flexible banking, real-time payments, and integrated financial services.</p><p><br></p><p><strong>The Role</strong></p><p> As Product Manager for Digital Banking & FinTech, you will lead the roadmap, design, and delivery of next-generation banking products and services. You’ll work cross-functionally with engineering, security, compliance, operations, and business stakeholders to define features, prioritize work, and ensure high-quality launches. Your focus will be on delivering secure, scalable, and user-friendly products that support digital banking, payment processing, and blockchain-based or API-driven services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Define and own the product roadmap for digital banking and payment solutions (online account management, onboarding, digital disbursements, payment rails, APIs, etc.).</li><li>Work with engineering and architecture teams building services on a modern tech stack — including cloud infrastructure, front-end, back-end, APIs, and data analytics/BI tools.</li><li>Prioritize features based on business value, customer needs, regulatory requirements, and technical constraints.</li><li>Collaborate with cybersecurity and compliance to ensure products meet regulatory, privacy, and security standards (identity/access management, data protection, etc.).</li><li>Liaise with external vendors/partners and internal stakeholders to define integration requirements, vendor selection, and vendor-management processes.</li><li>Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.</li><li>Own product lifecycle — from requirements gathering through design, MVP development, testing, launch, and iteration.</li><li>Use data analytics / BI tools to track product usage, performance metrics, and customer behavior — drive data-driven improvements.</li><li>Act as liaison between business units, operations, engineering, and compliance teams to facilitate smooth delivery and rollout.</li></ul><p><br></p>
  • 2025-12-09T00:29:01Z
Digital Technical Delivery Manager
  • Phoenix, AZ
  • onsite
  • Permanent
  • 160000.00 - 190000.00 USD / Yearly
  • <p>What you'll do:</p><p>As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><p>Manage teams responsible for delivering digital banking solutions </p><p>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </p><p>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</p><p>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</p><p>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</p><p>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</p><p><br></p>
  • 2025-12-10T17:33:35Z
Yardi Specialist
  • Phoenix, AZ
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Our client is seeking an experienced Yardi Specialist for a contract role in Phoenix. This position requires a minimum of 4 years of hands-on, technical experience with the Yardi platform, including deep expertise in the Commercial Café and Facilities Manager modules.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer, configure, and optimize Yardi systems to support property management operations.</li><li>Manage setup and ongoing support for Yardi Commercial Café, including resident/tenant portals, service requests, online payments, and communications tools.</li><li>Oversee Facilities Manager module processes such as work order management, preventive maintenance, asset tracking, and vendor coordination.</li><li>Troubleshoot technical issues, provide user support, and ensure data integrity within Yardi.</li><li>Collaborate with property management and IT teams on system enhancements, reporting, and workflow improvements.</li><li>Develop and deliver training for end-users on Commercial Café and Facilities Manager features.</li><li>Prepare custom reports and dashboards to meet operational or client needs.</li></ul><p><br></p>
  • 2025-12-18T14:53:42Z
Specialty Recruiter Intermediate
  • Tempe, AZ
  • remote
  • Temporary
  • 40.00 - 45.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p>We are seeking a Contract Recruiter to join our team in Tempe, AZ. This role will be dedicated to supporting the hiring needs within the financial advisor and wealth management space. The successful candidate will work 100% onsite, collaborating closely with hiring managers and clients to ensure a smooth recruitment process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review applications and conduct candidate prescreens</li><li>Communicate effectively and professionally with candidates and hiring managers</li><li>Manage full lifecycle recruiting, including posting jobs, interviewing, and coordinating offers</li><li>Partner with hiring managers to understand staffing requirements</li><li>Collaborate with clients to ensure seamless recruitment processes</li><li>Maintain accurate records and oversee requisitions through ATS</li><li>Execute administrative tasks aligned with daily recruitment operations</li></ul>
  • 2025-12-12T20:33:44Z
Sr. Software Engineer
  • Phoenix, AZ
  • onsite
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • <p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
  • 2025-12-10T17:08:33Z
Yardi Technology Administrator
  • Scottsdale, AZ
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for a skilled Yardi Technology Administrator to join our team in Scottsdale, Arizona. This role focuses on delivering strong results hrough proactive support, ticket resolution, and hands-on training for on-site teams. The Administrator ensures smooth operation of property management systems, resident engagement tools, and related platforms by maintaining user access, troubleshooting issues, and providing timely assistance. This position is critical to empowering team members with the tools and knowledge they need for operational excellence.</p><p><br></p><p>What You'll Do</p><p>-Serve as the first point of contact for all property technology inquiries.</p><p>- Manage and resolve support tickets promptly, escalating as needed.</p><p>-Maintain and administer all applicable user logins and permissions.</p><p>-Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.</p><p>-Audit on-site functions as requested to ensure proper usage of software and accurate data entry.</p><p>-Monitor adherence to established technology protocols and standards.</p><p>-Maintain a systems and procedures helpline for on-site team members via phone and email.</p><p>-Be available on-call for systems emergencies.</p><p>-Conduct on-site classroom training, one-on-one sessions, and webinar training as required.</p><p>-Work closely with property operations teams to identify recurring issues and recommend solutions.</p><p>-Partner with technology vendors for troubleshooting and minor configuration support.</p><p>-Manage setup and configuration of all core systems for new properties, including:</p><p> Property Control, unit types/charges, rentable items, ABP</p><p>Banking interfaces, Payment Manager, recurring payments, merchant accounts</p><p>Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan</p><p>-Serve as project manager for onboarding new communities and major system integrations</p><p>-Develop and maintain detailed SOPs and system configuration standards</p><p>-Lead integrations with third-party platforms such as:</p><p>  Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App</p><p>-Coordinate with external vendors to ensure timelines, data integrity, and platform compatibility</p><p>-Evaluate performance of current vendors (e.g., TechKey) and identify opportunities for improvement or replacement</p><p>-Collaborate with asset management and operations teams to define data reporting needs</p><p>-Identify and implement technology solutions to improve efficiency and resident experience</p><p>-Track technology performance, usage, and satisfaction across the portfolio</p>
  • 2025-12-22T18:13:43Z
Accounting Clerk
  • Peoria, AZ
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are looking for an Accounting Clerk to join our team in Peoria, Arizona. In this role, you will play a key part in managing financial operations, including accounts payable, accounts receivable, and job cost tracking. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with precision and attention to detail.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately, ensuring proper coding to construction jobs and cost categories.<br>• Handle accounts receivable tasks, including client invoicing and tracking payments.<br>• Perform regular bank and account reconciliations to maintain financial accuracy.<br>• Track and update job cost data for ongoing projects to ensure accurate reporting.<br>• Prepare monthly financial reports and job cost summaries to support business operations.<br>• Collaborate with vendors, subcontractors, and project managers to address billing and payment inquiries.<br>• Ensure compliance with lien waivers, certificates of insurance, and contractual requirements.<br>• Assist with audits by organizing financial records and maintaining project files.<br>• Support tax payment processes for city, county, and state obligations.<br>• Perform general administrative and accounting tasks as needed.
  • 2025-12-01T14:58:40Z
Collections Specialist
  • Phoenix, AZ
  • onsite
  • Permanent
  • 49000.00 - 50000.00 USD / Yearly
  • We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
  • 2025-12-19T16:09:03Z
Digital Product Owner
  • Phoenix, AZ
  • onsite
  • Permanent
  • 115000.00 - 140000.00 USD / Yearly
  • We are looking for an experienced Product Manager to join our team in Phoenix, Arizona. In this role, you will drive the development and delivery of innovative banking products, ensuring they meet customer needs and align with organizational goals. You will collaborate with cross-functional teams to manage product lifecycles, prioritize features, and ensure compliance with regulatory standards.<br><br>Responsibilities:<br>• Translate vendor roadmaps into actionable strategies that align with business objectives and feature functionalities.<br>• Collaborate with vendors to ensure banking requirements are accurately documented and reflected in product development.<br>• Support development and quality assurance teams by reviewing deliverables and verifying that requirements are met.<br>• Define and document both functional and non-functional product requirements to guide development processes.<br>• Establish and maintain prioritized backlogs for Agile teams, ensuring alignment with business goals.<br>• Review and approve vendor and internal development outputs, validating that acceptance criteria are achieved.<br>• Ensure product development efforts adhere to regulatory compliance and the bank's software development lifecycle.<br>• Manage dependencies between teams while fostering strategic partnerships across product groups.<br>• Analyze data to identify trends related to product risks and opportunities for improvement.<br>• Build a culture of accountability within the team by empowering decision-making at all levels.
  • 2025-11-19T20:14:37Z