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5 results for Help Desk Analyst I in Phoenix, AZ
- Scottsdale, AZ
- remote
- Permanent
- 62000.00 - 65000.00 USD / Yearly
- <p>We are seeking a dynamic and service-oriented IT Service Engineer with extensive experience in Managed Service Provider (MSP) environments. This "jack of all trades" role requires a broad technical skill set, the ability to manage multiple clients, and a commitment to delivering high-quality customer service in a fast-paced setting.</p><p>Key Responsibilities:</p><ul><li>Provide technical support and troubleshooting for client environments, including remote and onsite assistance.</li><li>Manage, administer, and troubleshoot Active Directory (AD), Office 365 (O365), and Windows Server environments.</li><li>Configure and maintain VPNs, remote access tools, and secure client connectivity.</li><li>Support day-to-day network operations, including network printing and file sharing.</li><li>Implement and support server and desktop virtualization technologies (e.g., VMware, Hyper-V).</li><li>Resolve incidents related to common MSP support scenarios: workstation and server deployments, backups, permission changes, and anti-virus solutions.</li><li>Maintain accurate documentation of client environments, changes, and solutions.</li><li>Demonstrate exceptional customer service skills by communicating technical solutions to non-technical users in a clear and friendly manner.</li><li>Collaborate with team members to escalate complex issues and follow internal best practices.</li></ul><p><br></p>
- 2026-03-13T20:04:09Z
- Scottsdale, AZ
- onsite
- Permanent
- 68000.00 - 69000.00 USD / Yearly
- We are looking for an Application Support Engineer to join our team in Scottsdale, Arizona. This role requires someone with attention to detail and expertise in maintaining and troubleshooting software applications and hardware systems. The ideal candidate will possess strong analytical skills and a commitment to delivering exceptional technical support.<br><br>Responsibilities:<br>• Provide technical assistance and resolve issues related to software applications and hardware systems.<br>• Monitor and maintain Active Directory to ensure optimal performance and security.<br>• Collaborate with team members to implement and support Dell Technologies solutions.<br>• Diagnose and repair computer hardware problems to minimize downtime.<br>• Manage and troubleshoot Cisco Technologies to maintain seamless network operations.<br>• Document and update procedures for application support and hardware maintenance.<br>• Respond promptly to user inquiries and deliver effective solutions.<br>• Conduct system performance evaluations to identify areas for improvement.<br>• Stay updated on industry trends and emerging technologies to enhance support capabilities.<br>• Train end-users on application functionalities and best practices.
- 2026-03-16T18:33:46Z
- Phoenix, AZ
- onsite
- Temporary
- 19.00 - 20.00 USD / Hourly
- We are looking for a skilled PC Technician to join our team in Phoenix, Arizona. In this long-term contract position, you will be responsible for ensuring the smooth operation, installation, and maintenance of computer systems and associated hardware. The role requires expertise in working with various devices and software platforms, providing exceptional technical support, and maintaining system efficiency.<br><br>Responsibilities:<br>• Install, configure, and maintain computer hardware and software to ensure optimal system performance.<br>• Provide timely support for Apple and Dell devices, addressing hardware and software issues.<br>• Perform cable installations and ensure proper connectivity across systems.<br>• Troubleshoot and resolve technical issues related to associated hardware and computer systems.<br>• Monitor and maintain proprietary system operations, ensuring reliability and efficiency.<br>• Utilize metrology tools to verify system accuracy and performance.<br>• Manage data using Microsoft SQL and create advanced Excel formulas for reporting purposes.<br>• Conduct regular updates and ensure compatibility of software across devices.<br>• Collaborate with team members to develop solutions for complex technical challenges.<br>• Document system changes and maintain detailed records of installations and repairs.
- 2026-03-09T15:58:51Z
- Phoenix, AZ
- onsite
- Permanent
- 115000.00 - 150000.00 USD / Yearly
- <p>We are looking for an experienced IT Manager to oversee and enhance our technology infrastructure in Phoenix, Arizona. This role requires a strong background in managing IT systems and teams, with a focus on maintaining secure, efficient, and scalable solutions. The ideal candidate will possess a blend of technical expertise and leadership skills to drive organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management and maintenance of Active Directory to ensure seamless authentication and access control.</p><p>• Implement and manage backup technologies to secure critical data and support disaster recovery processes.</p><p>• Lead the administration and optimization of Cisco technologies to maintain reliable network connectivity.</p><p>• Supervise the installation, troubleshooting, and maintenance of computer hardware across the organization.</p><p>• Develop and enforce configuration management policies to ensure system consistency and compliance.</p><p>• Manage IT projects from initiation to completion, ensuring timely delivery aligned with business goals.</p><p>• Provide leadership and guidance to the IT team, fostering growth and collaboration.</p><p>• Monitor system performance and security, addressing any vulnerabilities or issues proactively.</p><p>• Collaborate with other departments to align IT strategies with overall business objectives.</p><p>• Stay informed about emerging technologies and industry trends to recommend innovative solutions.</p>
- 2026-03-12T20:13:46Z
- Tempe, AZ
- onsite
- Permanent
- 150000.00 - 180000.00 USD / Yearly
- We are looking for a skilled Database Technology Manager to oversee and enhance database systems within our organization. This role requires expertise in managing database technologies, ensuring system reliability, and collaborating with teams to optimize operations. The successful candidate will play a key role in maintaining high performance and security standards.<br><br>Responsibilities:<br>• Manage and monitor database systems to ensure optimal performance and reliability.<br>• Lead the implementation and maintenance of Active Directory and Citrix technologies.<br>• Oversee desktop administration processes, ensuring timely support and updates.<br>• Provide technical support for computer hardware and remote desktop systems.<br>• Collaborate with teams to troubleshoot and resolve database-related issues.<br>• Ensure the security and integrity of database systems and sensitive data.<br>• Develop and document procedures for database operations and system administration.<br>• Analyze system performance and suggest improvements to enhance efficiency.<br>• Support Oracle database environments and ensure their seamless operation.<br>• Stay updated on industry trends and emerging technologies to improve organizational practices.
- 2026-03-10T22:38:46Z