We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. This role offers an excellent opportunity to provide high-quality assistance to patients in a fast-paced call center environment. If you thrive on delivering exceptional service and have strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle 60–100 inbound calls daily in a medium- to high-volume call center environment.<br>• Schedule and confirm patient appointments using internal systems with precision.<br>• Assess caller needs and direct them to the appropriate team or department for assistance.<br>• Address billing inquiries by coordinating with the billing department as necessary.<br>• Use text-based communication tools to respond to patient questions and provide support.<br>• Make limited outbound calls for follow-ups, reminders, or information requests.<br>• Accurately document all interactions and updates within the system.<br>• Deliver attentive and empathetic customer service to all patients.<br>• Adhere to privacy regulations and company policies to maintain confidentiality.
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Arizona or Nevada</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>
<p>We are looking for a <strong>Patient Care Coordinator</strong> to join our dynamic Emergency Department team in Litchfield, Arizona. In this <strong>Patient Care Coordinator</strong> position, you will play a critical role in ensuring the smooth registration and check-in process for patients, while providing exceptional customer service. The <strong>Patient Care Coordinator</strong> role is ideal for individuals who thrive in fast-paced environments and have a background in healthcare or patient registration.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration and check-in processes for individuals arriving at the Emergency Department.</p><p>• Verify insurance coverage and accurately collect required patient information.</p><p>• Deliver excellent customer service, addressing patient and family concerns effectively.</p><p>• Collaborate with team members to maintain efficiency during high-volume periods.</p><p>• Ensure the accuracy of data entry and maintain comprehensive documentation.</p><p>• Process copayments and deductibles when applicable.</p><p>• Provide support to the emergency department team to enhance patient care.</p><p>• Utilize electronic health record systems to manage patient information and registration.</p><p>• Adapt to the dynamic nature of the emergency department and contribute to team goals.</p>
<p>We are looking for an experienced attorney with a minimum of five years of medical malpractice litigation expertise to join our mid-sized Plaintiff's law firm team in Phoenix, Arizona. This position offers an opportunity to work with a dynamic plaintiff-focused law firm, handling complex civil cases and advocating for clients in need. The ideal candidate will bring strong litigation skills, a passion for justice, and a proven ability to manage cases from initiation to resolution.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice cases, ensuring thorough preparation and advocacy in all stages of litigation.</p><p>• Draft legal motions, briefs, and other required documents with precision and attention to detail.</p><p>• Conduct comprehensive discovery processes, including depositions and interrogatories, to build strong cases.</p><p>• Collaborate with a dedicated legal team to strategize and execute effective case plans.</p><p>• Analyze medical records and expert opinions to support claims and develop persuasive arguments.</p><p>• Negotiate settlements where appropriate, while maintaining a focus on the best interests of the client.</p><p>• Prepare for and participate in trials, presenting evidence and arguments in court.</p><p>• Stay current on legal trends and updates in medical malpractice litigation to strengthen case strategies.</p><p>• Communicate effectively with clients, providing clear guidance and updates throughout the legal process.</p>
<p>Robert Half Management Resources is looking for an experienced Senior Accountant to join one of our healthcare clients on an interim basis. This position provides a unique opportunity to contribute to critical year-end processes while working remotely. The ideal candidate will have a strong accounting background and be ready to start immediately, collaborating closely with Mountain Time Zone schedules.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Manage intercompany accounting transactions and ensure accurate reconciliations.</p><p>• Prepare and process journal entries, including accruals, reversals, prepaid expenses, and other general ledger entries.</p><p>• Record and calculate fixed asset expenses and depreciation.</p><p>• Handle credit card receipts and oversee expense reporting processes.</p><p>• Assist in the preparation and finalization of year-end financial reporting.</p><p>• Create journal entry templates and streamline recurring entries for efficiency.</p><p>• Update and support policies related to the 1099 clearing process.</p><p>• Collaborate on process improvements to optimize accounting workflows.</p>
<p><strong>Overview</strong></p><p>We are seeking a highly experienced Principal Engineer to architect, develop, and enhance customer identity and access management (CIAM) capabilities across our digital platforms. This individual will serve as a technical expert responsible for building secure, scalable authentication and authorization services that support millions of customer interactions.</p><p>You will work closely with cybersecurity, software engineering, cloud, compliance, and product teams to design identity solutions that strengthen security, streamline access, and deliver an exceptional digital experience. This is a hands-on engineering role with significant influence over CIAM strategy, platform evolution, and engineering best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Architecture and Engineering Leadership</strong></p><ul><li>Design, build, and maintain CIAM services including authentication flows, MFA, single sign-on, identity federation, user directories, and secure session management.</li><li>Develop and optimize CIAM integrations across mobile apps, web applications, APIs, and cloud-native services.</li><li>Lead the technical architecture for identity platforms such as ForgeRock, Okta, Ping Identity, Auth0, Azure AD B2C, or custom-built identity services.</li><li>Create high-scale, high-availability authentication components using modern engineering practices and zero-trust design principles.</li></ul><p><strong>Secure Development and Implementation</strong></p><ul><li>Implement customer identity workflows following standards like OAuth2, OpenID Connect, SAML, JWT, SCIM, and FIDO-based authentication.</li><li>Build secure APIs and backend microservices supporting identity lifecycle, risk scoring, authorization policies, and fraud prevention controls.</li><li>Ensure CIAM solutions meet strict security, data protection, and regulatory requirements (NIST 800-63, PCI, FFIEC, SOX, internal cybersecurity frameworks).</li></ul><p><strong>Platform Optimization and Engineering Excellence</strong></p><ul><li>Conduct deep technical analysis on system performance, authentication telemetry, failure modes, fraud patterns, and user behavior to inform product and security enhancements.</li><li>Own CIAM release engineering, code quality, and CI/CD automation for identity services.</li><li>Troubleshoot and perform root-cause analysis for complex identity and authentication issues affecting customers or integrated applications.</li><li>Recommend new technologies, patterns, or architectural improvements to evolve CIAM capabilities.</li></ul><p><strong>Cross-Functional Technical Leadership</strong></p><ul><li>Collaborate with cybersecurity, cloud engineering, DevSecOps, fraud, compliance, and digital product teams to ensure secure and seamless identity experiences.</li><li>Provide engineering guidance during vendor evaluations, third-party integrations, and identity modernization initiatives.</li><li>Mentor engineers, analysts, and technical stakeholders to upskill the organization’s identity engineering capabilities.</li></ul>
<p>Robert Half is partnering with a national health care services company to find a contract Junior Paralegal to join their in-house legal team. This corporate paralegal will assist the SVP, Legal and Secretary with contract administration and litigation support. This is a fantastic chance for you to build legal experience and collaborate closely with the General Counsel of a notable company. This role can start immediately in a remote capacity!</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, redline, and manage franchise agreements, vendor contracts, renewals, amendments, and related documentation.</p><p>• Oversee the contract lifecycle, including intake, distribution, execution, and tracking.</p><p>• Monitor and coordinate litigation matters, as needed.</p><p>• Potential for role to expand to assist with regulatory compliance and corporate governance tasks.</p><p><br></p><p>Details of Role:</p><ul><li>Contract</li><li>Part time, ~30-hour work week.</li><li>On site in Scottsdale office</li><li>Can start immediately</li></ul>
