Key Competencies<br>• Building Collaborative Relationships<br>• Innovation / Creativity <br>• Adaptability<br>• Developing Self & Others<br><br>Principal Accountabilities & Deliverables<br>• Handling paperwork, maintaining employee records, and ensuring data accuracy in HR systems. This can involve tasks like data entry, manual adjustments, electronic files organization, tracking new hire paperwork with branches i.e. background checks, drug screens, physicals, I-9s, safety training acknowledgements, etc. as appropriate for the branch positions, training module deployments and compiling reports<br>• Assisting with the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks. Communicate with branches on potential issues in the pre-employment process.<br>• Setting up new hires within the system and providing information to respective branches. May prepare new hire paperwork within HRIS (Human Resources Information Systems) in partnership with HR Administrator or HR Manager<br>• Supporting employees with entry level benefits-related inquiries, assisting with benefit enrollments, administration, communication and billing in partnership with Benefits Administrator<br>• Assist with performance management procedures and support efforts to enhance employee engagement. Manage the new hire boxes and service award process and work with respective branches and corporate marketing team with any changes to products <br>• Assisting with compliance audits, maintaining documentation, and ensuring policies are up to date in partnership with the Corporate HR Team. Assist with correspondence and branch/carrier communication with all follow-ups on worker’s compensation claims<br>• Entering and updating employee data in HRIS and generating reports as needed. Enter information and generate reports from KPA on safety audits or other items needed<br>• Assisting with planning and organizing annual HR events, monthly meetings, and activities. <br>• Serve as back up to front desk as needed<br>• Perform other work-related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during employment<br>Knowledge, Skills, & Abilities<br>Education / Experience and Skills<br>• Associate’s degree in human resources, business administration or equivalent experience.<br>• 2-3 years’ experience in an administrative or HR-related role<br>• Knowledge of federal and state employment law, employee relations and corporate policies and procedures. <br>• High level of confidentiality with sensitive information and professionalism.<br>• Ability to model Capital values and to provide innovative solutions.<br>• Ability to drive and be accountable with results in a fast-paced environment<br>• Ability to anticipate, analyze and prioritize.<br>• Ability to present ideas in a clear and compelling manner, both verbally and in written format with employees, candidates, and team members<br>• Attention to detail is necessary for maintaining accurate records and handling sensitive information<br>• Strong listening skills<br>• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).<br>• Demonstrated proficiency in HRIS systems or other.<br>• Must be able to travel occasionally.
<p>As a Digital Product Owner you'll translate vendor road maps into applicability and impact to the business from a feature functionality perspective. You'll ensure the vendor understands and correctly documents the bank requirements for the requested functionality being developed specifically for the bank. In this role you'll assist the Development and QA team in reviews and make sure all requirements are addressed and updated. You'll define functional and non-functional product requirements and ensure appropriate testing frameworks for product features based on the environments available and limitations of vendors. You'll own and maintain a prioritized work backlog for Agile teams or programs In addition, you'll review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed</p><ul><li>Responsible for working with product manager, business and subject matter experts to refine, accept, and prioritize stories, features or epics to support effective and compliant solutions while balancing investment and business value.</li><li>Own and maintains a prioritized work backlog for a single or multiple Agile teams or programs. Reviews and accepts output of vendor and/or business development to ensure specified acceptance criteria have been completed. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.</li><li>Review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed. Ensure product development efforts comply with the bank's Software Development Life Cycle (SDLC) process including approvals and documentation for audit, requirements for IT Change Control.</li><li>Build a culture of accountability and ownership by empowering the product management team to make decisions as close to the work as possible. Collaborate with product managers to define product requirements and prioritize features based on customer feedback and market analysis. And oversee the product development lifecycle, from concept to launch.</li></ul><p><br></p>
We are looking for an experienced Product Manager to join our team in Phoenix, Arizona. In this role, you will drive the development and delivery of innovative banking products, ensuring they meet customer needs and align with organizational goals. You will collaborate with cross-functional teams to manage product lifecycles, prioritize features, and ensure compliance with regulatory standards.<br><br>Responsibilities:<br>• Translate vendor roadmaps into actionable strategies that align with business objectives and feature functionalities.<br>• Collaborate with vendors to ensure banking requirements are accurately documented and reflected in product development.<br>• Support development and quality assurance teams by reviewing deliverables and verifying that requirements are met.<br>• Define and document both functional and non-functional product requirements to guide development processes.<br>• Establish and maintain prioritized backlogs for Agile teams, ensuring alignment with business goals.<br>• Review and approve vendor and internal development outputs, validating that acceptance criteria are achieved.<br>• Ensure product development efforts adhere to regulatory compliance and the bank's software development lifecycle.<br>• Manage dependencies between teams while fostering strategic partnerships across product groups.<br>• Analyze data to identify trends related to product risks and opportunities for improvement.<br>• Build a culture of accountability within the team by empowering decision-making at all levels.
