<p><strong>Overview:</strong></p><p> We are seeking a dynamic Payroll Relationship Manager to support small and medium-sized business clients with a comprehensive payroll solution. As a Payroll Relationship Manager, you will guide clients through the onboarding, activation, and ongoing support process, ensuring a seamless payroll experience and efficient tax compliance. This is an ideal opportunity for those who thrive in a collaborative and fast-paced environment while delivering exceptional client service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Consultation & Solutioning:</strong></li><li>Advise clients on payroll solutions, including payments and payroll support.</li><li>Collaborate with Business Development, Relationship Managers, and Product teams to recommend tailored payroll services.</li><li><strong>Onboarding & Activation:</strong></li><li>Lead the onboarding process, ensuring a smooth setup and activation of the payroll solution.</li><li>Oversee client training on payroll platform features, including integration with tax filing automation.</li><li><strong>Client Relationship Management:</strong></li><li>Serve as the primary contact for payroll clients, addressing inquiries and troubleshooting issues.</li><li>Manage client feedback and advocate for process improvements.</li><li><strong>Sales & Cross-Sell:</strong></li><li>Execute product pilots and nurture leads in partnership with Marketing.</li><li>Cross-sell value-added payroll and payment services to existing clients to drive revenue and client loyalty.</li><li><strong>Process Improvement:</strong></li><li>Identify opportunities to enhance onboarding, activation, and ongoing support processes.</li><li>Contribute to feedback loops with sales leadership, marketing, and product teams.</li></ul>
<p><strong>Copywriter/Content Specialist</strong></p><p><strong>Duration:</strong> 3-Month Contract, 40 hours/week</p><p><br></p><p>We’re looking for a <strong>Copywriter/Content Specialist</strong> who thrives in fast-paced environments and knows how to bring brand stories to life across multiple channels. This is a full-time contract role supporting a dynamic team focused on delivering high-impact marketing content.</p><p><br></p><p><strong>A Day in the Life:</strong></p><p>You’ll be responsible for developing high-quality, engaging, and persuasive copy for a variety of marketing materials, including website content, email campaigns, social media posts, white papers, case studies, and more. You’ll maintain and refine the company’s brand voice, ensuring consistency across all communication channels. You’ll bring fresh, creative thinking to challenge the status quo while staying true to brand guidelines. You’ll collaborate closely with marketing, design, product, and sales teams to develop and execute integrated marketing campaigns. You’ll also review and edit content to ensure accuracy, clarity, and alignment with brand standards.</p>
We are looking for a detail-oriented Small Market Sales Assistant to join our team in Rochester, New York. In this long-term contract role, you will support top-performing sales representatives and leadership by managing administrative tasks and ensuring smooth communication with clients and referral sources. This is a fantastic opportunity to contribute to a dynamic payroll services industry while utilizing your organizational and technical skills.<br><br>Responsibilities:<br>• Provide administrative support to sales representatives and leadership by handling correspondence and documentation.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, to process and track sales activities.<br>• Coordinate submission workflows, ensuring all requirements are met and deadlines are adhered to.<br>• Serve as a point of contact for clients, referral sources, and sales team members to facilitate seamless communication.<br>• Prepare reports, organize data, and maintain accurate records of sales activities.<br>• Assist in creating and managing client proposals and submissions.<br>• Monitor and log sales activities into the CRM system for accurate reporting and tracking.<br>• Perform ad hoc tasks such as photocopying, scanning documents, and other administrative duties as needed.<br>• Ensure compliance with company protocols and maintain confidentiality in all interactions.
