We are looking for a detail-oriented General Office Clerk to join our team in Phoenix, Arizona. This is a contract position that involves supporting daily operations in an attentive and efficient manner. The role offers an opportunity to work both day and night shifts, contributing to various tasks such as document organization and printer operation.<br><br>Responsibilities:<br>• Operate and maintain printers after receiving comprehensive training.<br>• Perform document scanning and ensure files are properly digitized.<br>• Organize and manage physical and digital filing systems for easy access.<br>• Enter and update data accurately into internal systems.<br>• Provide back-office support to ensure smooth day-to-day operations.<br>• Assist with fulfillment tasks related to warehouse and inventory processes.<br>• Adapt to changing work schedules, including transitioning to night shifts.<br>• Ensure workspace and equipment are kept clean and organized.<br>• Collaborate with team members to meet deadlines and productivity goals.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
