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3 results for Crm Business Analyst in Phoenix, AZ

Senior Business Analyst

Surprise, AZ
remote
Temporary to Hire
55.00 - 60.00 USD / Hourly
The Senior Business Analyst plays a critical role in managing the intake, evaluation, and prioritization of technology initiatives. Based in Surprise, Arizona, this position leads the front-end of the IT project lifecycle, ensuring that all incoming requests are properly assessed, aligned to strategic goals, and prepared for governance review. This role drives process standardization, facilitates business process improvements, and enables informed decision-making across a complex IT portfolio.Key Responsibilities<ul><li>Lead the intake, triage, and qualification of all incoming IT-related initiatives and enhancement requests</li><li>Maintain and prioritize a centralized demand backlog, ensuring visibility and alignment with organizational priorities</li><li>Facilitate business process improvement sessions to identify inefficiencies and define optimized future-state workflows</li><li>Develop comprehensive business cases, including cost-benefit analysis, risk evaluation, and strategic alignment</li><li>Prepare and present recommendations to governance committees for funding and prioritization decisions</li><li>Standardize intake processes, scoring methodologies, and documentation templates across IT teams</li><li>Collaborate with cross-functional stakeholders to gather requirements and validate solutions</li><li>Ensure smooth transition of approved initiatives into execution by project management teams</li><li>Monitor demand pipeline performance and provide reporting on key metrics and outcomes</li><li>Contribute to ongoing improvements in demand management, governance frameworks, and operational processes</li></ul>
2026-06-18T19:04:04Z

Functional Business Analyst

Tempe, AZ
remote
Temporary / Contract
70.00 - 85.00 USD / Hourly
Robert Half Management Resources is looking for a Functional Business Analyst to support one of our clients on an interim basis. This position is ideal for a hands-on, detail-oriented individual who can bridge accounting operations, transactional data analysis, and business systems support in a fast-paced environment. The role focuses on improving reconciliation processes, translating business needs into functional solutions, and partnering across finance, payments, and technology teams to strengthen accuracy and control. Responsibilities:• Partner with accounting, payments, retail systems, and IT teams to define business needs and convert them into clear functional specifications and process improvements.• Lead data mapping and transformation activities for system enhancements, acquisitions, and platform-related initiatives affecting financial and transactional workflows.• Build and refine complex queries using SQL and Microsoft Access to extract, validate, and analyze large volumes of transactional and reconciliation data.• Assess end-to-end transaction flows across retail, vendor, and accounts receivable processes to identify gaps, improve consistency, and reinforce internal controls.• Support the administration and functional maintenance of reconciliation applications, including configuration, mapping updates, and issue resolution.• Develop business requirement documentation and related process artifacts to guide technical teams and ensure solutions align with operational accounting objectives.• Investigate reconciliation exceptions across cash, credit card, and other payment activity, and recommend corrective actions to improve financial accuracy.• Coordinate with stakeholders to standardize reporting and reconciliation practices across high-volume business operations.
2026-05-22T19:05:41Z

ERP/CRM Consultant

Prescott, AZ
onsite
Temporary / Contract
35.63 - 41.25 USD / Hourly
We are looking for an ERP/CRM Consultant to support aerospace-focused business systems initiatives in Prescott, Arizona. This Contract position will partner with stakeholders to translate operational needs into scalable platform solutions, with an emphasis on customization, integration, and reliable system performance. The ideal candidate brings strong experience in CRM and ERP environments, along with the ability to document requirements clearly and deliver well-governed technical configurations. Responsibilities: • Gather input from business teams and convert operational objectives into detailed functional and technical documentation. • Design, build, and maintain client-side scripts that enhance user workflows and improve platform usability. • Develop and support API-based integrations that connect enterprise applications and streamline data exchange. • Configure system features and manage application settings to align platform behavior with business needs and compliance standards. • Collaborate with technical and functional stakeholders to refine solution designs, validate requirements, and support implementation planning. • Produce and maintain business requirements documents that clearly define scope, processes, and expected outcomes. • Apply sound configuration management practices to control changes, preserve system integrity, and support release activities. • Contribute to Salesforce development efforts, including customization, enhancement, and issue resolution across the environment.
2026-06-16T21:23:49Z