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3 results for Claims Processor Healthcare in Phoenix, AZ

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-08-19T00:00:00Z

Health Information Clerk

Phoenix, AZ
onsite
Temporary / Contract
20 - 21 USD / Hourly
Position SummaryRobert Half is seeking an experienced Health Information Clerk for an onsite in Pheonix, AZ to support the accuracy, integrity, and confidentiality of patient medical records. The ideal candidate will have prior experience working with health information management, medical records, electronic medical record (EMR) systems, and HIPAA regulations in a healthcare setting. Key Responsibilities<ul><li>Maintain, organize, and update patient medical records in accordance with established policies and procedures.</li><li>Retrieve, scan, index, and file medical documents accurately into electronic health record (EHR/EMR) systems.</li><li>Process requests for medical records while ensuring compliance with HIPAA and privacy regulations.</li><li>Verify patient information for completeness and accuracy.</li><li>Track, monitor, and reconcile medical record deficiencies.</li><li>Communicate with providers, clinical staff, patients, and outside agencies regarding record requests and documentation needs.</li><li>Ensure proper retention, storage, and security of confidential health information.</li><li>Assist with audits, quality reviews, and other health information management activities.</li></ul>
2026-08-11T00:00:00Z

Health Information Clerk

Phoenix, AZ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a highly organized and detail-oriented HIM Clerk to join our Health Information Management team at our hospital in Phoenix, AZ. The HIM Clerk will support the accurate, timely, and confidential management of patient health information while assisting with the day-to-day operations of the HIM department. Responsibilities:Retrieved and prepared patient medical records for authorized hospital departments and healthcare providers.Scanned and indexed medical records and documents into the electronic health record system.Verified that documents were accurately associated with the correct patient record.Filed, organized, and maintained paper and electronic health information according to department procedures.Assisted with the tracking, retrieval, and reconciliation of incomplete or missing medical records.Processed routine health information requests according to established hospital procedures and privacy requirements.Entered and updated patient and medical record information accurately in designated systems.Assisted with maintaining the integrity, completeness, and accessibility of patient health records.Responded to routine inquiries from patients, hospital staff, and other authorized individuals.Followed HIPAA regulations, hospital privacy policies, and procedures for safeguarding confidential patient information.Identified and reported discrepancies, missing documentation, or potential record integrity issues to appropriate HIM staff.Assisted with quality control activities to ensure medical records were complete, accurate, and properly organized.Maintained productivity and accuracy standards established by the HIM department.
2026-08-19T00:00:00Z