Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
<p>Robert Half is hiring a Data Center Engineer for help with a Data Center move. </p><p>**5 days a week onsite</p><p>Skills include: </p><ul><li>Needs to have previously assisted in a deployment of a data center</li><li>Will be asked to also support existing team standard day to day requests</li><li>Implement and oversee new WAN, and Remote Access installation projects.</li><li>Implement and oversee new HA Compute, Storage and Network installation projects.</li><li>Be able to build VMware servers </li><li>Experience deploying and managing local backup environment such as Veeam or Acronis.</li><li>Performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers) </li><li>Experience configuring and installing Firewalls, Routers, Switches, Wireless Access Points and security appliances.</li><li>Experience configuring and installing Cisco, HPE Aruba, Dell or other enterprise class switches.</li><li>Experience with Palo Alto, Fortinet, Juniper or other security or edge devices.</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in West Chester, Pennsylvania. This Contract-to-permanent position offers the opportunity to play a pivotal role in managing and optimizing critical infrastructure across both on-premise and Azure environments. The ideal candidate will demonstrate integrity, technical expertise, and a collaborative approach to problem-solving.<br><br>Responsibilities:<br>• Design and implement secure and scalable infrastructure solutions in Azure and on-premise environments.<br>• Utilize Terraform for infrastructure as code (IaC), ensuring modularity, reusability, and security.<br>• Proactively research and apply industry best practices to address infrastructure challenges and ensure reliable implementations.<br>• Work closely with cross-functional teams to plan, execute, and document infrastructure changes.<br>• Monitor system performance, troubleshoot issues, and implement strategies to ensure high availability and disaster recovery capabilities.<br>• Maintain comprehensive documentation and contribute to knowledge-sharing efforts within the team.<br>• Identify potential risks, seek guidance when needed, and take actions to safeguard business operations.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>Are you a detail-oriented, proactive professional with a knack for ensuring seamless operations in a dynamic environment? Join a local team as an Operational Support Administrator, where you’ll play a crucial role in maintaining operational efficiency, supporting key initiatives, and driving success through exceptional organization and communication skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to ensure smooth day-to-day business activities.</li><li>Assist in coordinating and managing schedules, meetings, and communications for key stakeholders.</li><li>Compile, analyze, and maintain documentation, data, and reports to support business operations.</li><li>Collaborate across teams to implement process improvements and streamline workflows.</li><li>Serve as a point of contact for internal and external stakeholders, troubleshooting issues and resolving inquiries promptly.</li><li>Support project management efforts by tracking deliverables, managing updates, and ensuring deadlines are met.</li><li>Maintain compliance with company protocols, procedures, and applicable regulations.</li><li>Oversee filing systems and databases to ensure accuracy and accessibility of critical information.</li><li>Assist with technology upgrades, integration efforts, and troubleshooting for operational tasks.</li></ul><p><br></p>
<p>We are looking for an experienced Endpoint Administrator to join our team in Blue Bell, Pennsylvania. In this Contract-to-Permanent role, you will play a vital part in managing endpoint devices, ensuring compliance, and providing executive-level IT support. This position is ideal for someone with expertise in mobile device management and strong communication skills to interact with diverse stakeholders.</p><p>**4 days a week onsite in Blue Bell, PA office </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile device policies, oversee patching updates, and ensure compliance for iOS devices using tools such as MobileIron and Intune.</p><p>• Develop and implement automation workflows using PowerShell to streamline workstation management and OS deployments.</p><p>• Handle advanced tasks such as task sequencing, Autopilot configurations, and PowerShell scripting for efficient endpoint administration.</p><p>• Act as a Tier 3 escalation point to resolve complex IT issues, including connectivity problems and site outages.</p><p>• Provide high-level support for executives, offering personalized assistance and ensuring seamless technology use for C-level stakeholders.</p><p>• Collaborate with the ServiceNow platform to manage and track IT service requests.</p><p>• Ensure the security and functionality of all endpoint devices by maintaining up-to-date patches and configurations.</p>
We are looking for a skilled Systems Administrator to oversee the installation, configuration, and maintenance of hardware and software systems. This role involves ensuring optimal performance, security, and reliability of the organization's IT infrastructure while adhering to established standards. The ideal candidate will have a proactive approach to technical research and innovation to enhance system capabilities.<br><br>Responsibilities:<br>• Manage and maintain the organization's Active Directory structure to ensure seamless user authentication and resource management.<br>• Configure, monitor, and troubleshoot Windows Server environments to ensure stability and security.<br>• Provide support and administration for systems running Windows 10, ensuring user productivity and system efficiency.<br>• Oversee the deployment, operation, and maintenance of Dell Technologies hardware to meet organizational needs.<br>• Administer Citrix technologies to facilitate secure and efficient remote access solutions.<br>• Implement and manage cloud-based services within Azure to optimize performance and scalability.<br>• Leverage artificial intelligence tools, including Copilot, to enhance system functionality and efficiency.<br>• Conduct regular system updates, patches, and backups to safeguard data and maintain compliance.<br>• Collaborate with teams to identify and address technical challenges, ensuring smooth system operations.<br>• Research and integrate new technologies to drive innovation and improve infrastructure capabilities.
<p>Growing firm located in the Wilmington Delaware area seeks a skilled Firm Administrator with proven administrative, accounting, and finance experience within the legal/real estate industry. In this role, the Firm Administrator will assist with administrative operations including: developing office policies, processing client invoices, manage and monitor firm expenses, processing accounts receivables, assist with bank reconciliations, complete mail mergers, resolve vendor discrepancies, process human resources requests, coordinate with partners on strategic planning, and ensure compliance with employment laws, vendor policies, internal policies, and best practices. We are looking for someone with proven perceptive of legal office systems and trust administration.</p><p><br></p><p>How you will make an impact</p><p>· Direct and coordinate administrative functions</p><p>· Oversee scheduling, office supply management and vendor relations</p><p>· Account reconciliation of vendor statements</p><p>· Process year-end documents including 1099s</p><p>· Assist with/Resolve vendor inquiries</p><p>· Reconcile and process vendor invoices</p><p>· Handling client escrow and fiduciary funds</p><p>· Provide reports to management</p>
We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.<br><br>Responsibilities:<br>• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.<br>• Troubleshoot system issues, providing timely resolution and support to end-users.<br>• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.<br>• Collaborate with management to enhance system integrations and align technology solutions with business needs.<br>• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.<br>• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.<br>• Monitor system effectiveness and implement improvements to meet organizational goals.<br>• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.<br>• Support adherence to regulatory requirements, including risk management and compliance protocols.<br>• Promote a collaborative team environment and uphold organizational values in all interactions.
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
We are looking for an experienced ERP Integration Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position is ideal for a detail-oriented individual with expertise in workforce management systems and timekeeping solutions, especially UKG Pro and Kronos modules. The role involves providing functional integration support, collaborating with stakeholders, and ensuring seamless system operations.<br><br>Responsibilities:<br>• Analyze business requirements for timekeeping issues and new functionalities, designing and implementing solutions that include system configuration, testing, and ongoing support.<br>• Provide functional expertise for ERP integrations, ensuring seamless connectivity between UKG Pro, Workday, and other systems using the Boomi integration layer.<br>• Facilitate comprehensive testing processes, including payroll parallel testing and user acceptance testing, while documenting test scripts and results.<br>• Collaborate with various teams, including payroll, nursing administration, and IT, to gather requirements and present tailored solutions.<br>• Train team members on UKG Pro modules and create detailed guides for debugging and system support.<br>• Offer hands-on production support during system cutovers and go-live phases to ensure smooth transitions.<br>• Maintain and update critical integration components, including CRTs, to optimize system performance.<br>• Lead discussions with stakeholders to provide insights and support for workforce management implementations.<br>• Debug and resolve integration issues across multiple systems, ensuring minimal disruption to operations.
<p>We are looking for an experienced Business Intelligence Director to lead data-driven strategies that enhance business performance and client engagement. Candidates local to Philadelphia, New York, Boston, or DC capable of coming into an office 2x per week will be prioritized. Requires a strong background in healthcare marketing within PR or agency environments. The ideal candidate will leverage their expertise in omnichannel strategies and advanced analytics to deliver impactful insights and drive innovation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement scalable data science solutions tailored to meet client needs and business objectives.</p><p>• Create sophisticated algorithms and pipelines to facilitate actionable insights for strategic decision-making.</p><p>• Design and oversee end-to-end data workflows, including data ingestion, process automation, and intelligence generation.</p><p>• Build advanced data visualizations that effectively translate complex data into compelling narratives.</p><p>• Collaborate with cross-functional teams to identify business challenges and deliver innovative, data-driven solutions.</p><p>• Conduct in-depth analyses of customer behavior, marketing performance, and product usage to uncover valuable insights.</p><p>• Integrate and analyze data from platforms such as Salesforce and Adobe Experience Cloud to support omnichannel transformation initiatives.</p><p>• Translate complex data findings into strategic recommendations that align with business goals.</p><p>• Stay abreast of emerging trends and technologies in data science to continuously enhance organizational capabilities.</p>
