<p><strong>Technical Business Analyst III</strong></p><p><strong>Location:</strong> Philadelphia, PA (Hybrid – onsite 3-4x a week)</p><p><strong>Employment Type:</strong> 38 Weeks, ASAP-12/31/2026 with potential extension</p><p><strong>Role Overview</strong></p><p>The Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
<p>Senior Software Engineer, Backend (Python / Cloud Security Platforms)</p><p>Location: Philadelphia, PA</p><p>Work Arrangement: Hybrid – 2-4 days per week onsite</p><p>Schedule: Standard business hours</p><p><br></p><p>Key Responsibilities</p><p>Backend Engineering & Platform Development</p><ul><li>Design, build, and maintain backend services and data pipelines that ingest, normalize, and analyze large volumes of cloud and security data.</li><li>Write production‑quality Python code using established architectural patterns, testing practices, and documentation standards.</li><li>Design and own medium‑complexity systems, including data models, API contracts, orchestration logic, and integrations.</li></ul><p>AI‑Augmented Development</p><ul><li>Leverage AI coding agents daily to accelerate development while maintaining code quality and architectural consistency.</li><li>Craft structured prompts aligned with project conventions and critically evaluate AI‑generated output for correctness, security, and maintainability.</li><li>Apply judgment to determine when to hand‑code versus delegate tasks to AI agents.</li></ul><p>Cloud, Infrastructure & Reliability</p><ul><li>Build and maintain services running on AWS, including containerized workloads and supporting cloud services.</li><li>Implement resilient, long‑running processes with robust retry logic, progress tracking, and failure handling.</li><li>Contribute to Infrastructure as Code and CI/CD pipelines supporting multi‑environment deployments and security scanning.</li></ul><p>Collaboration, Quality & Operations</p><ul><li>Conduct thorough code reviews evaluating design intent, correctness, security, and long‑term sustainability.</li><li>Collaborate closely with security analysts, platform teams, and leadership to refine requirements and technical solutions.</li><li>Participate in support rotations, monitor service health, and respond to operational issues.</li><li>Maintain documentation, runbooks, and architectural decision records.</li></ul>
<p><strong>Machine Learning Engineer II </strong>(Contract)</p><p><strong>Location: </strong>Hybrid – Philadelphia, PA <strong>or </strong>Washington, DC | Onsite 3–4 days per week</p><p><strong>Assignment Length:</strong> 38 Weeks, Potential for Extension</p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Research / Machine Learning Engineer II</strong> to support advanced AI/ML initiatives across large-scale consumer-facing platforms, including Search, Browse, Personalization, Campaign Management, and Voice/NLP technologies. This role is heavily focused on <strong>model validation, quality, and automation</strong>, with an emphasis on building and enhancing machine learning models that validate and support AI-driven tools developed by engineering teams.</p><p>The ideal candidate brings a strong quality mindset, hands-on experience with machine learning models, and a deep interest in testing and validating large language models (LLMs) and AI systems in production-like environments.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build, and enhance <strong>machine learning models primarily used for validation and quality assurance</strong> of AI/ML-driven tools.</li><li>Develop models that assist in testing, validating, and improving automation frameworks used by engineering and tooling teams.</li><li>Enhance and support existing AI/ML automation tools, including those working with <strong>speech and NLP data</strong>.</li><li>Implement <strong>prompt-based interactions with Large Language Models (LLMs)</strong> to support validation and test use cases.</li><li>Research, evaluate, and experiment with various ML models across multiple domains to determine best-fit solutions.</li><li>Contribute software development efforts toward <strong>proof-of-concept initiatives</strong> in AI/ML, NLP, and related strategic areas (e.g., Computer Vision where applicable).</li><li>Collaborate closely with cross-functional engineering, tooling, and SDET teams across multiple locations.</li><li>Support and mentor engineering teams by promoting modern software development, data practices, and quality-driven AI development.</li><li>Ensure AI/ML solutions meet expectations for <strong>performance, reliability, scalability, and product quality</strong>.</li></ul>
Are you ready to lead and optimize a robust global network environment? Join our team as a Senior Network Engineer and take ownership of both daily operations and future development of our Global Network, deploying high-level automation and secure solutions that support customer missions and internal requirements. What You'll Do: Lead project-based initiatives for both customer and internal network services, ensuring structured operational handovers and on-time delivery. Serve as the senior technical expert across projects, advising teams on complex network challenges. Manage new customer onboarding and collaborate with business development on project launches. Execute continuous improvement programs and optimize the global network infrastructure. Provide third-line technical support, troubleshooting, and maintenance for internal teams and the Network Operations Center (NOC). Standardize network services and drive automation for enhanced performance, scalability, and reliability. Maintain comprehensive documentation for all systems and services. Mentor and train Tier 1 and Tier 2 support teams. Collaborate closely with security teams to implement advanced controls, segmentation, and monitoring.
<p>Robert Half is seeking a skilled Network Systems Engineer to join our IT team and provide comprehensive computer and network support across the US. This role’s core focus is managing and maintaining the Enterprise Network Infrastructure, while also delivering high-level (Tier-2 and Tier-3) technical services to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist senior engineers with installation, maintenance, administration, and upgrades of Enterprise Network Infrastructure platforms.</li><li>Monitor network systems and data centers to ensure top performance and reliability.</li><li>Troubleshoot, analyze, and resolve system outages, collaborating with vendors as needed.</li><li>Work with vendors, clients, carriers, and technical teams on network implementation, optimization, security, and ongoing management.</li><li>Develop and help administer preventative maintenance programs, business continuity, and disaster recovery plans; document and test these protocols regularly.</li><li>Ensure adherence to internal and industry design, programming, and application standards.</li><li>Manage support ticket queues, resolving issues efficiently and with excellent service.</li><li>Availability to work weekends and after-hours for operational issues, patch cycles, and critical updates as required.</li><li>Perform additional duties and projects as assigned.</li></ul><p><br></p>
<p><strong>Technical Program Manager III </strong></p><p><strong>Contract Length:</strong> Approximately 40 weeks (extension possible)</p><p><strong>Location:</strong> Philadelphia, PA (Hybrid – Onsite 4 days per week, 1 remote)</p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Technical Program Manager III</strong> to lead program‑level coordination across multiple in‑flight initiatives supporting <strong>wireless and WiFi customer experience</strong> efforts. This role focuses on ownership, organization, and execution across several concurrent workstreams rather than net‑new project creation.</p><p>The ideal candidate brings <strong>strong wireless (cellular) domain experience</strong>, exceptional follow‑through, and the ability to proactively manage details across technical and business stakeholders in an onsite, fast‑moving environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Program manage multiple sub‑projects under a broader wireless and WiFi initiative</li><li>Own program execution across several active efforts, tracking progress, risks, dependencies, and gaps</li><li>Create, manage, and maintain Jira tickets and Epics to ensure visibility and accountability</li><li>Coordinate across technical teams, business partners, and leadership to keep initiatives aligned</li><li>Provide clear documentation and updates using Jira and Confluence as appropriate</li><li>Prepare and deliver status updates and occasional presentations for leadership</li><li>Ensure initiatives support customer experience goals informed by lab testing and retail user feedback</li></ul>
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently.<br>• Manage and prioritize incoming service tickets, adapting to changing priorities as needed.<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools.<br>• Collaborate with internal and external resources to address complex incidents and provide timely solutions.<br>• Communicate updates and resolutions to users regarding open service requests.<br>• Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations.<br>• Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.