<p>This role will support a single high‑volume enterprise client with a large deployment of IoT gateways and digital temperature‑monitoring devices. The role involves managing a continuous flow of inbound tickets, performing initial troubleshooting, and determining when field technicians need to be dispatched. Because the client experiences more than 1,000 truck rolls per month, the position requires consistent, detail‑focused coordination and the ability to manage repetitive tasks accurately and efficiently. </p><p>The role works closely with field services and support teams, operate within an Agile environment, and handle large datasets while ensuring all documentation, schedules, and project activities are maintained to company standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to a high volume of inbound support tickets for IoT devices and gateways.</li><li>Perform initial troubleshooting and determine when field technicians need to be dispatched.</li><li>Coordinate 1K+ monthly truck rolls and ensure proper documentation of each event.</li><li>Manage project schedules, compile status reports, and coordinate project meetings.</li><li>Identify, analyze, and document system requirements and project scope.</li><li>Ensure all project phases are documented according to department standards.</li><li>Work closely with field services teams and support operations.</li><li>Handle large datasets and maintain a high level of accuracy in a repetitive workflow.</li><li>Operate in a fast‑paced Agile environment with minimal supervision.</li></ul>
<p>The Technical Sales Engineer serves as the critical link between sales, engineering, and customers. This role combines deep technical expertise with strong commercial acumen to support the sales process, deliver tailored solutions, and drive revenue growth. The ideal candidate can translate complex technical concepts into customer-focused value propositions and provide pre- and post-sales technical support.</p><p><br></p><p>Primary Duties</p><p>· Partner with sales teams to identify customer needs and develop technical solutions that align with business objectives</p><p>· Prepare technical proposals, quotations, and product configurations</p><p>· Lead technical discovery, product demonstrations, and presentations for prospective and existing customers</p><p>· Support the sales cycle from initial inquiry through contract award and implementation</p><p>· Act as a liaison between customers, sales, engineering, manufacturing, and operations</p><p>· Stay current on product capabilities, industry trends, and competitive offerings</p><p>· Track technical sales metrics and contribute to forecasting and pipeline reviews</p><p>· Identify opportunities to improve sales processes, tools, and technical documentation</p>
<p><strong>Role Overview</strong></p><p>The Technical Project Manager IV supports internal engineering groups, primarily teams involved in construction‑focused engineering tools. This role partners closely with development teams and cross‑functional stakeholders to deliver technical programs end‑to‑end. The TPM will oversee 5–6 scrum teams simultaneously (no direct people management), drive execution, and maintain accountability across multiple workstreams.</p><p>This opening is to replace a resource who struggled with leadership presence and forward‑facing communication. The role requires strong camera presence, confidence, and the ability to lead discussions and maintain momentum.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate technical implementation and deployment of software programs across multiple engineering teams.</li><li>Create and manage detailed project plans with interdependencies across teams and systems.</li><li>Track development progress through production deployment and ensure delivery milestones are met.</li><li>Facilitate Agile ceremonies, monitor sprint performance, and drive cross‑team alignment.</li><li>Maintain project artifacts, requirements documentation, dashboards, and status updates.</li><li>Provide clear communication to engineers, stakeholders, and leadership, including executive‑level reporting.</li><li>Navigate competing priorities, negotiate realistic timelines, and remove blockers to maintain delivery velocity.</li><li>Support operational excellence and continuous improvement across the technical organization.</li></ul>
<p><strong>Scrum Master II </strong></p><p><strong>Pay: </strong>Available on W2</p><p><strong>Type:</strong> Contract / Temporary</p><p><strong>Location:</strong> Hybrid Philadelphia, PA </p><p><strong>Start Date:</strong> ASAP</p><p><strong>Duration:</strong> 44 Weeks, Possible Extension</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Scrum Master II</strong> to serve as a servant leader for Agile Scrum teams. The ideal candidate has hands‑on experience operating as a dedicated Scrum Master within a true Agile environment and is passionate about driving team effectiveness, fostering continuous improvement, and enabling high‑quality product delivery.</p><p>Candidates with experience supporting <strong>consumer-facing applications, enterprise websites, retail, or business services</strong> environments are strongly preferred.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a servant leader accountable for helping Scrum teams achieve maximum effectiveness.</li><li>Coach team members in Agile best practices, self‑organization, and cross‑functional collaboration.</li><li>Guide the team to focus on delivering high‑value increments that meet the Definition of Done.</li><li>Identify, track, and help remove impediments that may impact team progress.</li><li>Ensure all Scrum ceremonies occur regularly and are productive, engaging, and outcome‑driven (Daily Standup, Sprint Planning, Sprint Review, Retrospective).</li><li>Collaborate with team members, product stakeholders, and cross‑functional partners to support informed decision‑making and organizational goals.</li><li>Assess team and organizational Scrum maturity; provide coaching to elevate practices at a sustainable pace.</li><li>Facilitate progress without assigning or dictating work; empower the team to self‑manage.</li><li>Support healthy discussion, conflict resolution, and consensus-building within the team.</li><li>Enhance transparency through effective communication, reporting, and information radiators.</li><li>Drive continuous improvement initiatives and encourage experimentation while ensuring Agile values are upheld.</li></ul>
<p>We are seeking a talented Instructional Designer to support a rapidly evolving learning organization within a high‑demand business environment. This role requires a designer who can operate with speed, structure, and creativity while delivering high‑quality, digital‑first learning experiences. You will collaborate directly with business stakeholders, portfolio managers, and subject matter experts to design both net‑new content and curate existing materials into clear, organized, and effective learning solutions.</p><p><br></p><p>The ideal candidate brings strong communication skills, a solid grounding in adult learning theory, familiarity with accessibility standards, and hands-on experience designing for a sales-focused audience.</p><p><strong>Key Responsibilities:</strong></p><p>· Design digital-first learning solutions rooted in adult learning theory and neuroscience principles.</p><p>· Create structured, engaging content for multiple sales audiences across frontline, field, inbound, outbound, and upper market teams.</p><p>· Develop multimedia learning experiences using Articulate Storyline, PowerPoint, Camtasia, and general design tools; Adobe Creative Cloud familiarity required.</p><p>· Produce deliverables such as storyboards, prototypes, journey maps, content outlines, and process documentation.</p><p>· Ensure accessibility requirements are incorporated into all learning assets.</p><p>· Partner directly with business stakeholders, leaders, and SMEs to gather requirements, validate direction, and refine deliverables.</p><p>· Communicate design proposals clearly and confidently, incorporating stakeholder feedback to align with evolving business strategies and sales goals.</p><p>· Participate in Agile/Scrum processes to co-create, test, deploy, and iterate on learning products.</p><p>· Manage 2–4 active projects at a time with varying levels of design complexity.</p><p>· Deliver end‑to‑end projects within 4 weeks or less, maintaining quality while operating in a fast-paced, high‑pressure environment.</p><p>· Organize and curate existing materials into structured learning pathways to support updated operating models, processes, and offers.</p>
We are looking for a skilled Digital Project Manager to join our team in Quakertown, Pennsylvania. In this role, you will oversee digital projects and initiatives while ensuring timely delivery and efficient collaboration across multiple teams. This is a long-term contract position, offering an excellent opportunity to implement streamlined processes and drive impactful improvements.<br><br>Responsibilities:<br>• Develop and manage project workflows, forms, and dashboards to enhance team collaboration and efficiency.<br>• Oversee the implementation and optimization of Adobe Workfront for project tracking and delivery.<br>• Coordinate with North America, Global, Digital, and Education teams to ensure seamless interaction and alignment.<br>• Train and onboard team members on new tools, processes, and systems.<br>• Monitor and analyze project timelines, ensuring all deliverables are met on schedule.<br>• Create and maintain detailed reports tracking team performance, requests, and work progress.<br>• Identify opportunities for process improvement and recommend solutions to enhance productivity.<br>• Collaborate with stakeholders to establish clear expectations and ensure alignment on project goals.<br>• Support the development and refinement of digital asset management practices.<br>• Ensure all dashboards are fully operational and meet organizational needs.