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19 results for Support Project Managerlead in Philadelphia, PA

Support Project Manager/Lead
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Support Project Manager/Lead to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will oversee the planning and execution of IT infrastructure projects within the healthcare industry, ensuring seamless installation and integration of systems and devices. This position offers the opportunity to lead teams and collaborate with stakeholders to deliver impactful results.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of IT infrastructure projects, focusing on system and device installations in healthcare facilities.<br>• Manage project teams ranging from 10 to 20 members, ensuring effective collaboration and productivity.<br>• Develop detailed project documentation, including charters, work plans, and budgets, to maintain clarity and alignment.<br>• Utilize advanced project management tools and methodologies to estimate timelines and track progress.<br>• Communicate effectively with stakeholders and project staff to ensure alignment and address concerns.<br>• Provide coaching and guidance to team members, fostering growth and skill development.<br>• Ensure adherence to IT security standards and operating policies during project execution.<br>• Coordinate with hospital information systems teams to ensure smooth integration of new technologies.<br>• Apply Agile Scrum principles to enhance project efficiency and adaptability.
  • 2025-08-22T19:08:45Z
Project Manager
  • Fort Washington, PA
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Project Manager to lead application development initiatives in Fort Washington, Pennsylvania. This long-term contract position offers an exciting opportunity to oversee key projects while ensuring efficient planning, execution, and delivery. The ideal candidate will excel in managing diverse teams, maintaining customer satisfaction, and driving stakeholder engagement.<br><br>Responsibilities:<br>• Manage application development projects from initiation to completion, ensuring alignment with business objectives.<br>• Collaborate with stakeholders to define project scope, timelines, and deliverables.<br>• Oversee budgeting and forecasting processes to ensure projects remain within financial constraints.<br>• Utilize cloud technologies and monitoring tools to track project progress and quality.<br>• Develop and maintain project documentation, policies, and procedures to support operational excellence.<br>• Lead cross-functional teams, providing guidance and supervision to achieve project milestones.<br>• Conduct regular presentations to communicate project updates and benefits to stakeholders.<br>• Implement effective procurement strategies to ensure timely delivery of resources.<br>• Monitor customer satisfaction and address concerns to maintain strong client relationships.<br>• Drive continuous improvement by evaluating project outcomes and refining processes.
  • 2025-08-19T18:38:49Z
Project Manager IV (Contractor)
  • Virtual, PA
  • remote
  • Temporary
  • 45.00 - 50.00 USD / Hourly
  • <p>We are looking for an experienced Project Manager IV to oversee and coordinate business projects from inception to completion. This long-term contract position is ideal for professionals skilled in managing budgets, timelines, and resources while ensuring high-quality deliverables. The role is based virtually in Pennsylvania, offering flexibility and collaboration with stakeholders to achieve project success.</p><p><br></p><p>Project Manager – IS Solutions Organization</p><p>Overview</p><p>Join a dynamic IS Solutions Organization, responsible for managing a comprehensive billing system. This includes:</p><ul><li>Offer and service management</li><li>Macros and triage</li><li>Technician job points and due dates</li><li>Financial settings and billing code maintenance</li><li>Mass changes, migrations, and more</li></ul><p>The Project Management team oversees initiatives that span across all these functions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Plan and manage multiple business projects simultaneously (typically 2–3).</li><li>Ensure projects are completed on time, within budget, and meet stakeholder expectations.</li><li>Develop detailed project plans and schedules using tools like Smartsheet.</li><li>Facilitate meetings, manage risks, and communicate progress to stakeholders.</li><li>Lead launch activities including hosting bridges and sending standard communications.</li><li>Collaborate with internal and external stakeholders to drive project success.</li><li>Report progress to senior managers and clients.</li><li>Support PM office hours, weekly staff meetings, and 1:1s.</li></ul>
  • 2025-08-06T12:49:00Z
Application Support Manager - Sap
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
  • 2025-08-18T13:58:44Z
Project Manager/Sr. Consultant
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • <p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Develop the Master Project Plan and sub plans as needed to support the development of the facility and related processes in accordance with industry standards (including AATB, FDA, cGMP)</li><li>Develop and update detailed project plans, timelines, budgets and resource allocations</li><li>Lead weekly project team meetings to communicate project status, updates and milestones to the project team and executive management.</li><li>Collaborate with internal stakeholders and external partners</li><li>Drive accountability for project deliverables</li><li>Identify risks and implement effective mitigation strategies</li><li>Ensure project documentation is complete, current and stored appropriately</li><li>Utilize electronic project management tools to track progress</li></ul><p><br></p>
  • 2025-08-18T13:58:44Z
Manager Accounting
  • Newark, DE
  • remote
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager to lead and oversee a dynamic accounting team in Newark, Delaware. This role involves managing the preparation of financial statements, ensuring compliance with Sarbanes-Oxley controls, and driving process improvements across accounting operations. The ideal candidate will bring strong leadership skills, a commitment to accuracy, and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Direct and oversee the monthly and quarterly financial close process, ensuring all financial transactions are recorded accurately and on time.<br>• Prepare and analyze monthly and quarterly financial reports, identifying trends, researching variances, and providing actionable recommendations.<br>• Collaborate with cross-functional teams to address accounting issues, support planning and forecasting, and contribute to strategic decision-making.<br>• Ensure compliance with Sarbanes-Oxley controls, implementing necessary updates to maintain regulatory standards.<br>• Partner with internal and external auditors to facilitate audits and regulatory reporting requirements.<br>• Evaluate and improve existing accounting processes, leveraging technology to enhance efficiency and accuracy.<br>• Lead special projects related to automation, regulatory changes, or process enhancements.<br>• Manage, mentor, and develop a team of accountants, fostering a culture of collaboration and growth.<br>• Communicate financial results and insights to leadership, providing data-driven recommendations to support business goals.<br>• Monitor and improve operational workflows to resolve issues and achieve organizational objectives.
  • 2025-08-21T20:24:43Z
Audience Experience Manager
  • Philadelphia, PA
  • onsite
  • Temporary
  • 47.00 - 52.00 USD / Hourly
  • <p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $47 – $52/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
  • 2025-08-26T22:35:13Z
Creative Client Services Manager
  • Princeton, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • We are looking for a dynamic Creative Client Services Manager to lead and coordinate creative projects in a fast-paced environment. This role requires a strong background in graphic design, exceptional organizational skills, and a proven ability to manage client relationships effectively. Join our team in Princeton, New Jersey, to oversee innovative projects and ensure creative excellence.<br><br>Responsibilities:<br>• Oversee the planning and execution of creative projects, ensuring they meet client expectations and deadlines.<br>• Collaborate with clients to understand their vision and provide tailored design solutions.<br>• Manage a team of designers and ensure their work aligns with project goals and brand standards.<br>• Utilize Adobe Creative Cloud tools to produce high-quality graphic designs.<br>• Coordinate with cross-functional teams to streamline workflows and enhance productivity.<br>• Provide constructive feedback to drive continuous improvement in creative outputs.<br>• Monitor project progress and address any issues to ensure timely delivery.<br>• Maintain up-to-date knowledge of industry trends and incorporate them into creative strategies.<br>• Develop and maintain strong client relationships through consistent communication and support.<br>• Ensure all designs comply with brand guidelines and creative objectives.
  • 2025-08-25T14:14:30Z
Accounting Manager
  • King of Prussia, PA
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Established services provider is looking to hire an Accounting Manager who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skill set, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multitask while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>·      Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>·      Manage month-end and year-end closings</p><p>·      Coordinate and support external audits </p><p>·      Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>·      Prepare monthly, quarterly, and annual financial reports/statements</p><p>·      Analyze financial data and provide insights to senior management</p><p>·      Support system implementations, upgrades, and process automation projects</p><p>·      Monitor and track internal assets and expenditures</p>
  • 2025-08-26T22:35:13Z
Human Resources (HR) Rep
  • Virtual, PA
  • remote
  • Temporary
  • 16.00 - 17.00 USD / Hourly
  • We are looking for an experienced Human Resources Representative to join our team on a long-term contract basis. In this role, you will handle complex HR inquiries, support employee relations efforts, and contribute to process improvements within our HR Shared Services organization. This position is virtual and based in Pennsylvania, offering you the opportunity to collaborate with HR teams and managers while ensuring seamless service delivery.<br><br>Responsibilities:<br>• Address escalated HR-related inquiries, including advanced payroll and tax issues, while interpreting policies and guidelines.<br>• Investigate and resolve complex employee relations matters, ensuring alignment with organizational standards and service-level agreements.<br>• Communicate effectively with employees and managers to resolve inquiries escalated by HR Advisors.<br>• Collaborate with HR departments to enhance team alignment and implement process improvements.<br>• Lead the transition and support for new service projects, ensuring smooth integration into designated departments.<br>• Update and maintain department databases to empower HR Advisors in managing inbound inquiries more effectively.<br>• Provide training and mentorship to lower-level representatives and new team members.<br>• Evaluate current workflows and recommend improvements to optimize resource utilization and enhance efficiency.<br>• Partner with HR Business Partners and other HR services to facilitate knowledge sharing and alignment across teams.<br>• Ensure consistent and punctual attendance, with the ability to work variable schedules, nights, weekends, and overtime as necessary.
  • 2025-08-21T12:43:49Z
Assistant Controller
  • Philadelphia, PA
  • onsite
  • Permanent
  • 130000.00 - 175000.00 USD / Yearly
  • <p>Established real estate firm is looking to hire an articulate, Assistant Controller with proven property accounting expertise. This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, a strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>·      Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>·      Manage month-end and year-end closings</p><p>·      Coordinate and support external audits</p><p>·      Assist in the preparation of budgets and financial forecasts</p><p>·      Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>·      Prepare monthly, quarterly, and annual financial reports/statements</p><p>·      Analyze financial data and provide insights to senior management</p><p>·      Support system implementations, upgrades, and process automation projects</p><p>·      Monitor and track internal assets and expenditures</p>
  • 2025-08-05T19:24:23Z
Accounting Manager
  • Middletown, DE
  • onsite
  • Permanent
  • 120000.00 - 135000.00 USD / Yearly
  • <p>Established services provider is looking to hire an Accounting Manager who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>·      Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>·      Manage month-end and year-end closings</p><p>·      Coordinate and support external audits </p><p>·      Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>·      Prepare monthly, quarterly, and annual financial reports/statements</p><p>·      Analyze financial data and provide insights to senior management</p><p>·      Support system implementations, upgrades, and process automation projects</p><p>·      Monitor and track internal assets and expenditures</p>
  • 2025-08-14T14:40:51Z
Senior Manager, Cloud Operations
  • Jenkintown, PA
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Senior Manager of Cloud Operations to lead and optimize cloud infrastructure and services. This role will focus on driving operational excellence, ensuring reliability, and fostering innovation within a high-performance team. Located in Jenkintown, Pennsylvania, this position offers the opportunity to make a significant impact by modernizing infrastructure and enhancing organizational resilience.<br><br>Responsibilities:<br>• Lead a team in managing and optimizing cloud-based and hybrid infrastructure, ensuring scalability and reliability.<br>• Develop and implement strategic plans for infrastructure modernization and operational improvements.<br>• Oversee vendor relationships, negotiate service-level agreements, and monitor performance metrics.<br>• Drive automation initiatives, including Infrastructure-as-Code and CI/CD pipelines.<br>• Establish clear accountability and urgency within the team to meet organizational goals.<br>• Collaborate across departments and with external partners to ensure seamless service delivery.<br>• Mentor team members to foster growth and build a high-performing team.<br>• Monitor and analyze KPIs and SLAs to guide continuous improvement efforts.<br>• Ensure compliance with cybersecurity standards and best practices.<br>• Lead transformation efforts to enhance resilience and adapt to evolving technology trends.
  • 2025-08-20T14:59:19Z
Continuous Improvement Manager
  • Temple, PA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>The Continuous Improvement Manager will be responsible for identifying, developing, and leading initiatives that will drive operational excellence, increase efficiency, and enhance productivity across the firm. This candidate will also conduct data analysis to identify trends, root causes, and areas for improvement, develop and monitor KPIs to assess progress and impact, train and mentor employees in Lean, Six Sigma, and continuous improvement tools, collaborate with leadership to set strategic goals aligned with internal objectives, and serve as a change agent, promoting a culture of innovation and continuous learning. The ideal Continuous Improvement Manager should have strong expertise utilizing Lean, Six Sigma, and other process improvement methodologies to encourage a culture of sustainable change.</p><p> </p><p>How you will make an impact</p><p>·      Lead and implement continuous improvement projects across various departments</p><p>·      Analyze operational data and identify trends, gaps, and areas of improvement</p><p>·      Ensure compliance with quality standards, safety, and operational standards</p><p>·      Document best practices, SOPs, and process changes</p><p>·      Facilitate events, workshops, and cross-functional team meetings</p><p>·      Develop and maintain performance metrics and dashboards</p>
  • 2025-08-26T22:35:13Z
Director of Operations
  • Philadelphia, PA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
  • 2025-08-22T13:13:43Z
Operations Manager
  • Wayne, PA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Well respected investment firm seeks an Operations Manager with proven experience managing a real estate office. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support brokerage functions, property management, and real estate development tasks. In this Operations Manager role, you will have control over the fulfillment/receiving, overseeing contract management, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability create a plan to increase company revenue and proper operational controls. </p><p><br></p><p>Major Responsibilities</p><p>·      Oversee daily office operations, ensuring efficient workflows across departments (sales, leasing, marketing, property management)</p><p>·      Manage transaction coordination for real estate deals, including documentation</p><p>·      Ensure regulatory and legal compliance for all transactions and property management activities</p><p>·      Coordinate with accounting on budgeting/invoicing/financial reporting</p><p>·      Build and manage vendor relationships (maintenance, legal, escrow, contractors)</p><p>·      Analyze operational performance and prepare regular reports for senior management</p><p>·      Assist in marketing and branding coordination for properties and the firm</p>
  • 2025-07-30T16:18:55Z
Retail Media Specialist
  • Neptune City, NJ
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
  • 2025-08-07T13:19:01Z
Executive Director of Business Operations
  • Westfield, NJ
  • onsite
  • Permanent
  • 190000.00 - 210000.00 USD / Yearly
  • We are looking for an experienced and dynamic Executive Director of Business Operations to provide strategic leadership across financial, human resources, facilities, IT, and operational functions within an educational institution. This role is pivotal in ensuring regulatory compliance, operational efficiency, and fostering a positive environment for staff, students, and families. Based in Scotch Plains, New Jersey, the position serves as a key liaison among the Board of Trustees, the school community, and external stakeholders.<br><br>Responsibilities:<br>• Act as the primary liaison between the Board of Trustees, staff, families, and community stakeholders, ensuring seamless communication and collaboration.<br>• Ensure compliance with federal, state, and local regulations, as well as accreditation standards for private schools serving students with disabilities.<br>• Develop and manage the annual budget, present financial plans for Board approval, and oversee payroll, benefits administration, and vendor relations.<br>• Supervise audits, tax filings, financial reporting, and risk management activities, including property and liability insurance.<br>• Oversee campus maintenance, ensuring buildings, grounds, and equipment are well-maintained and meet health, safety, and regulatory standards.<br>• Lead facility upgrades, renovations, and capital improvement projects to align with strategic objectives.<br>• Provide leadership for the IT team, ensuring reliable and secure technology infrastructure and compliance with cybersecurity and privacy regulations.<br>• Manage human resources functions including hiring, performance evaluations, employee benefits, and fostering a positive workplace culture.<br>• Represent the institution in relationships with accrediting bodies, educational agencies, and relevant associations.<br>• Drive initiatives that promote diversity, inclusion, and workplace safety, while addressing community concerns proactively.
  • 2025-08-27T17:13:46Z
Director of Customer Experience
  • West Chester, PA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>·      Account/Database Management</p><p>·      Order Management</p><p>·      Resolve customer inquiries/billing disputes</p><p>·      Develop and implement customer service strategies</p><p>·      Oversee training and research programs</p><p>·      Collaborate cross-functionally with other departments</p><p>·      Troubleshoot data performance inquiries</p><p>·      Train, Coach, and Mentor Customer Service Team</p>
  • 2025-08-14T13:04:25Z