<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
<p>Robert Half is seeking a skilled Network Systems Engineer to join our IT team and provide comprehensive computer and network support across the US. This role’s core focus is managing and maintaining the Enterprise Network Infrastructure, while also delivering high-level (Tier-2 and Tier-3) technical services to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist senior engineers with installation, maintenance, administration, and upgrades of Enterprise Network Infrastructure platforms.</li><li>Monitor network systems and data centers to ensure top performance and reliability.</li><li>Troubleshoot, analyze, and resolve system outages, collaborating with vendors as needed.</li><li>Work with vendors, clients, carriers, and technical teams on network implementation, optimization, security, and ongoing management.</li><li>Develop and help administer preventative maintenance programs, business continuity, and disaster recovery plans; document and test these protocols regularly.</li><li>Ensure adherence to internal and industry design, programming, and application standards.</li><li>Manage support ticket queues, resolving issues efficiently and with excellent service.</li><li>Availability to work weekends and after-hours for operational issues, patch cycles, and critical updates as required.</li><li>Perform additional duties and projects as assigned.</li></ul><p><br></p>