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19 results for Administrative Project Manager in Philadelphia, PA

Project Administrator I (Contractor)
  • Virtual, PA
  • remote
  • Temporary
  • 22.00 - 22.50 USD / Hourly
  • We are looking for a skilled Project Administrator to join our team on a long-term contract basis. In this role, you will play a key part in supporting project operations by managing schedules, budgets, and administrative tasks. This position offers the opportunity to collaborate with project managers and contribute to the success of various initiatives.<br><br>Responsibilities:<br>• Coordinate project schedules and ensure adherence to deadlines.<br>• Manage budgeting processes and track project expenses.<br>• Organize and facilitate logistics for meetings, including arranging conference rooms and conference calls.<br>• Record detailed meeting minutes and track action items for follow-up.<br>• Assist in the creation and refinement of presentations for project updates.<br>• Support project teams by ensuring smooth communication and collaboration.<br>• Utilize industry best practices and procedures to drive project success.<br>• Provide administrative support to project leaders and managers.<br>• Monitor project progress and report on key milestones.
  • 2026-01-13T19:48:56Z
Project Assistant
  • Moorestown, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Project Assistant to join our team on a contract basis in Moorestown, New Jersey. This position offers an exciting opportunity to support construction projects and contribute to their successful execution. The ideal candidate will excel at managing schedules, coordinating tasks, and maintaining project documentation.</p><p><br></p><p>Responsibilities:</p><p>• Support the planning and execution of construction projects by assisting with day-to-day operations.</p><p>• Monitor project timelines and ensure tasks are completed according to established schedules.</p><p>• Collaborate with the Project Manager to maintain master schedules and track progress.</p><p>• Organize and scan project-related documents to ensure accurate record-keeping.</p><p>• Communicate with stakeholders to provide updates and address inquiries related to project status.</p><p>• Assist in coordinating campus tours and other site-related activities.</p><p>• Ensure timely completion of assigned tasks, adhering to project deadlines.</p><p>• Contribute to the improvement of project workflows and processes.</p><p>• Provide administrative support, including handling correspondence and documentation.</p><p>• Work closely with team members to ensure alignment on project goals and deliverables.</p>
  • 2026-01-23T23:08:57Z
Office Manager
  • Flanders, NJ
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Office Manager to oversee daily administrative operations in our Hackettstown, New Jersey office. This Contract to permanent position requires a proactive individual capable of managing tasks with precision and maintaining an organized workspace. The ideal candidate will have experience in administrative support and a proven ability to work independently.</p><p><br></p><p>Responsibilities:</p><p>• Handle the receipt, sorting, and distribution of incoming mail efficiently.</p><p>• Prepare and send membership materials, including renewals, to new and existing members.</p><p>• Scan photographs and ensure they are properly formatted for use on membership cards.</p><p>• Print and distribute membership cards with attention to accuracy.</p><p>• Maintain accurate and up-to-date records related to membership activities.</p><p>• Organize and manage bills, checks, and receipts on a weekly basis.</p><p>• Resolve basic issues with office equipment and technology as needed.</p><p>• Ensure the office environment is clean, organized, and maintained at all times.</p><p>• Work autonomously, demonstrating initiative and strong problem-solving skills.</p>
  • 2026-01-21T19:59:02Z
Accounting Office Manager
  • Royersford, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>·      Oversee the accounts payable/receivable process</p><p>·      Manage order entry transactions</p><p>·      Order office supplies</p><p>·      Reviewing/Auditing Tax Returns</p><p>·      Assist with administrative support</p><p>·      Data Management</p><p>·      Maintain internal file/record keeping system</p><p>·      Coordinate internal and external audits</p><p>·      Spreadsheet Maintenance</p><p>·      Draft email correspondence</p>
  • 2025-12-29T20:38:37Z
ERP Integration Manager
  • Bryn Mawr, PA
  • onsite
  • Permanent
  • 120000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced ERP Integration Manager to oversee the strategic planning and operational management of the organization's IT systems. This role requires a forward-thinking individual who can lead technical initiatives, optimize processes, and ensure the seamless integration of enterprise systems. The ideal candidate will be adept at fostering collaboration across departments while staying informed on emerging technologies.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and foster innovation.<br>• Plan for future technology needs, including disaster recovery and business continuity solutions.<br>• Manage daily operations of IT networks, hardware, and software systems to support both academic and administrative functions.<br>• Administer the IT budget, overseeing contracts and vendor relationships effectively.<br>• Provide technical guidance and support to faculty, staff, and students, ensuring smooth operation of enterprise systems.<br>• Lead and mentor IT staff, encouraging growth and teamwork.<br>• Coordinate and manage IT projects, ensuring collaboration with campus stakeholders.<br>• Ensure compliance with regulations related to student data collection and reporting.<br>• Document and maintain operational policies and procedures for IT systems.<br>• Participate in technical tasks such as system security, network management, and programming as needed.
  • 2026-01-15T17:29:27Z
Office Manager
  • New Tripoli, PA
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Office Manager to lead and manage administrative operations in a manufacturing environment. This role demands strong organizational abilities, attention to detail, and a proactive approach to ensuring the office functions efficiently. The ideal candidate will bring over three years of experience and expertise in bookkeeping and office management.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administrative operations, ensuring smooth office workflows and processes.</p><p>• Manage scheduling, correspondence, and communication with internal teams and external stakeholders.</p><p>• Support human resources functions, including coordinating employee onboarding and maintaining accurate records.</p><p>• Perform bookkeeping duties such as managing accounts payable, accounts receivable, and conducting bank reconciliations.</p><p>• Coordinate purchasing and inventory of office supplies and equipment to meet operational needs.</p><p>• Prepare financial reports and monitor budgets to assist in decision-making.</p><p>• Collaborate with vendors to ensure timely payments and maintain positive relationships.</p><p>• Utilize QuickBooks and other accounting software to manage financial transactions.</p><p>• Ensure compliance with company policies and procedures in all administrative tasks.</p>
  • 2026-01-16T01:23:48Z
Office Manager
  • Emmaus, PA
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 30.00 USD / Hourly
  • <p>Robert Half is seeking a highly organized and driven Office Manager to oversee daily office operations and help ensure a productive, efficient, and positive work environment. The ideal candidate is detail-oriented, proactive, and passionate about helping teams operate smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day office operations, including workflow coordination and facilities oversight.</li><li>Supervise and support administrative staff.</li><li>Oversee office supply inventory and vendor relationships.</li><li>Coordinate meetings, events, and travel arrangements as needed.</li><li>Maintain accurate records and manage confidential information.</li><li>Ensure the office environment is safe, professional, and welcoming.</li><li>Support onboarding and offboarding processes for employees.</li><li>Work collaboratively with leadership and other departments to support organizational goals.</li></ul><p><br></p>
  • 2026-01-16T19:08:51Z
Executive Assistant
  • Langhorn, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a motivated and detail-oriented Executive Administrator to provide support to our Senior Office Manager & Executive Administrator. This position combines executive administrative tasks with office management responsibilities, ensuring our workplace operates efficiently. The ideal candidate will demonstrate strong organizational skills, a proactive mindset, and the ability to manage multiple tasks in a fast-paced environment. This position requires on-site presence in Langhorne, PA.<br><br>Core Responsibilities<br><br>Administrative Support:<br>Assist with scheduling meetings, managing calendars, and arranging complex travel for both internal and external stakeholders.<br>Prepare and edit correspondence, reports, and presentations.<br>Maintain files and records, ensuring compliance with organizational guidelines.<br>Draft and manage daily communications to ensure professional, accurate, and timely correspondence.<br>Attend meetings to develop agendas, capture notes, and track action items.<br>Coordinate logistics for on-site meetings and events.<br>Participate in cross-functional projects related to document filing, internal communications, marketing, website updates, and other business operations.<br>Support HR tasks, including managing files, generating reports, coordinating interviews, drafting documents, and assisting with onboarding.<br><br>Office Management:<br>Oversee office supply management and equipment maintenance in the Langhorne, PA location.<br>Organize office events and meetings, providing logistical support for catering, supplies, and workspace needs.<br>Support basic IT troubleshooting, including internet, phone systems, and printers.<br>Serve as the main contact for facility management vendors, such as cleaning, catering, and security services.<br>Maintain and update office management policies and procedures.<br><br>Skills and Experience:<br>Minimum of 3 years' experience in executive administrative support and office management, preferably in a fast-paced industry such as pharmaceutical or startup environments.<br>Strong organizational and multitasking abilities, with keen attention to detail.<br>Ability to work independently on projects from initiation to completion.<br>Excellent written and verbal communication skills.<br>High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and online collaboration tools (Zoom, Teams).<br>Proactive problem-solving capabilities.<br>Ability to effectively manage multiple priorities in a dynamic setting.<br>Adaptability and willingness to take on a variety of responsibilities. <br><br>For immediate consideration please call Christine at 215-244-1870, or send your current resume to me at Chrisitne,MacMahon@RobertHalf com. Stay safe and warm!
  • 2026-01-22T02:13:58Z
Office Manager
  • Westfield, NJ
  • onsite
  • Permanent
  • 80000.00 - 115000.00 USD / Yearly
  • <p>Our client is looking for an experienced Office Manager in the Westfield, NJ area to oversee daily operations and provide leadership. This role combines office management with human resources responsibilities, requiring a proactive and trustworthy individual who can effectively manage staff and support compliance efforts. As a key partner to the owner, you will play a crucial role in maintaining a productive and collaborative work environment.</p><p><br></p><p>Salary is 80,000 - 115,000. </p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the day-to-day operations of the office, ensuring smooth workflows and addressing any issues that arise.</p><p>• Manage and support staff while fostering a positive and efficient workplace culture.</p><p>• Handle HR-related tasks, including compliance with New Jersey employment laws and general HR administration.</p><p>• Address employee concerns and resolve conflicts, including holding staff accountable when necessary.</p><p>• Serve as a trusted partner to the owner, taking on management responsibilities to allow for greater focus on strategic priorities.</p><p>• Ensure adherence to company policies and procedures across the office.</p><p>• Coordinate office activities and ensure resources are effectively allocated.</p><p>• Provide guidance and leadership to staff, encouraging attention to detail, growth, and productivity.</p><p>• Maintain accurate records related to HR and administrative functions.</p><p>• Identify opportunities for process improvements to enhance office efficiency.</p>
  • 2026-01-08T15:09:15Z
Office Manager
  • Red Bank, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>benefits:</p><ul><li>paid time off</li></ul><p><br></p><p>We are looking for an experienced Office Manager to oversee Bookkeeping/payroll in the Red Bank, New Jersey area. This role requires a detail-oriented individual who can efficiently handle bookkeeping, payroll, and oversight of administrative team. The ideal candidate will bring strong organizational skills and a proactive approach to supporting the company’s daily operations. If you are already in contact with a Robert Half Recruiter, send them the reference # of this posting to apply. If you are not in contact with a Robert Half recruiter, please call Therese Grana at 609-252-9393.</p><p><br></p><p>Responsibilities:</p><p>• Record invoices from internal systems into QuickBooks with precision.</p><p>• Process vendor invoices, credit card charges, and incoming payments in both QuickBooks and company software.</p><p>• Maintain accurate and up-to-date insurance records, including annual renewals for general liability, disability, workers' compensation, and auto policies.</p><p>• Apply credits in QuickBooks for specific client invoices, ensuring accurate financial tracking.</p><p>• Issue checks and manage payroll reporting in a timely manner.</p><p>• Create and set up new jobs and client accounts in QuickBooks efficiently.</p><p>• Prepare and submit necessary paperwork for contract renewals, maintaining a schedule for timely submissions.</p><p>• Monitor deadlines and ensure all administrative tasks are completed accurately and on schedule.</p>
  • 2026-01-07T18:08:39Z
Financial Planning Analyst
  • Philadelphia, PA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Our client, a prominent financial advisory firm located in Center City, Philadelphia, is seeking a <strong>Financial Planning Analyst</strong> to join their dynamic team. In this role, you will collaborate with Senior Analysts and Advisors to meet the wealth management and financial planning needs of the firm’s clients. This position focuses on providing essential support to Advisors, including account administration, preparation of investment proposals, performance reviews, and delivery of comprehensive financial planning services.</p><p>The <strong>Financial Planning Analyst</strong> will also have significant administrative responsibility, including client account setup, alternative investment subscriptions, and handling custodian-related paperwork.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Compile monthly and quarterly performance reports on client portfolios.</li><li>Track and update client asset allocations.</li><li>Research and conduct due diligence on mutual funds, ETFs, separate account managers, and hedge funds.</li><li>Prepare materials and coordinate efforts for client meetings.</li><li>Assist in compiling quarterly tax projections.</li><li>Support preparation or review of select client income tax returns (e.g., Forms 1040).</li></ul><p>Operational Functions:</p><ul><li>Execute money movement processes (wires and journal entries).</li><li>Create and maintain client accounts.</li><li>Handle ad hoc project management tasks.</li><li>Provide portfolio performance updates.</li><li>Ensure accurate CRM database management.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-01-02T12:49:07Z
Office Manager
  • Piscataway, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Robert Half is looking for a dedicated Office Manager to oversee administrative operations, benefits administration, and employee relations within our organization in South Plainfield, New Jersey. This role requires someone with strong attention to detail, <strong>capable of managing payroll, employee onboarding, and office activities while ensuring compliance with company policies</strong>. The ideal candidate will have a solid background in Office Management and Human Resources and a passion for improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage onboarding and offboarding processes for employees, ensuring a seamless transition.</p><p>• Develop and update employee handbooks and company policies to align with organizational standards.</p><p>• Administer employee benefits programs, maintaining accuracy and compliance.</p><p>• Support payroll processes by entering hours and coordinating with accounting for final approvals.</p><p>• Handle expense reporting and maintain accurate records for financial accountability.</p><p>• Implement technology solutions to streamline office operations and improve efficiency.</p><p>• Oversee inventory management to ensure availability of necessary supplies.</p><p>• Supervise and support a team of 10 office staff, fostering a collaborative environment.</p><p>• Lead recruiting and interviewing efforts to attract top talent.</p><p>• Ensure compliance with all applicable human resources regulations and standards.</p>
  • 2026-01-16T17:09:12Z
Office Manager
  • Plumsteadville, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an experienced Office Manager to oversee daily operations and administrative functions in our Plumsteadville, Pennsylvania office. This Contract to permanent position requires a detail-oriented individual who thrives in a dynamic work environment, interacting with warehouse staff and delivery drivers to ensure seamless coordination.<br><br>Responsibilities:<br>• Supervise and coordinate daily office activities to maintain efficiency and productivity.<br>• Monitor and manage inventory levels for office supplies, placing orders as needed to ensure availability.<br>• Handle accounts payable tasks, including invoice processing and vendor communication.<br>• Perform receptionist duties by greeting visitors, answering phone calls, and directing inquiries appropriately.<br>• Collaborate with warehouse personnel and delivery drivers to facilitate smooth communication and operational support.<br>• Maintain organized records and documentation for administrative and financial purposes.<br>• Address facility needs, ensuring that the office environment remains functional and presentable.<br>• Provide assistance in preparing reports and presentations as required.<br>• Ensure compliance with company policies and procedures in all office operations.<br>• Support team members by managing schedules and coordinating meetings effectively.
  • 2026-01-20T22:04:37Z
Director of Operations
  • Philadelphia, PA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
  • 2026-01-23T20:08:39Z
Human Resources Administrator
  • Voorhees, NJ
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for a detail-oriented Human Resources Administrator to join our team in Voorhees, New Jersey. This long-term contract position offers an excellent opportunity to contribute to a dynamic and fast-paced HR department. The ideal candidate will have experience in compliance, legal correspondence, and worker’s compensation, along with the ability to manage high-volume HR operations independently while knowing when to seek guidance.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the administration of all employee leaves of absence, including FMLA, ADA, parental, medical, and other statutory or company-sponsored leaves</li><li>Serve as the primary contact for employees and managers regarding leave processes, eligibility, documentation, and compliance</li><li>Maintain accurate records and documentation while ensuring strict confidentiality of sensitive information</li><li>Ensure compliance with federal, state, and local leave regulations and company policies</li><li>Partner with payroll to ensure accurate compensation and benefits administration during employee leaves</li><li>Provide administrative HR support, including new employees onboarding, personnel file maintenance, HRIS data entry, and general employee inquiries</li><li>Assist in benefits administration and open enrollment activities</li><li>Support HR team with reporting, audits, and special projects as needed</li><li>Contribute to cross-functional HR process improvements and digital documentation initiatives</li></ul>
  • 2026-01-23T22:58:53Z
Assistant II, Administrative
  • Newtown, PA
  • remote
  • Temporary
  • - USD / Hourly
  • Onsite Position 9:00 am- 5:00 pm<br>Potential for Temp to Hire for the right candidate<br>In-person Interview- manager wants local candidates no long commutes.<br>Duties are standard however looking for a more intermediate candidate to be a self starter and take on additional tasks with limited supervision.<br><br>I. Job Summary<br><br><br>Intermediate level position under general supervision provides a wide variety of administrative and staff support services to an organizational unit.<br><br>II. Duties and Responsibilities include the following. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. <br><br>· Formats types and edits a variety of routine material including: correspondence memos reports and confidential material.<br><br>· Receives and screens telephone calls and visitors schedules appointments and meetings resolves routine problems and refers other matters to appropriate staff members.<br><br>· Prepares and updates recurring and routine internal reports collects and verifies data refers problems to manager for resolution.<br><br>· Maintains and updates department files records and publications maintains confidential files and materials.<br><br>· Schedules meetings and appointments notifies attendees and makes necessary arrangements.<br><br>· Arranges domestic and international travel.<br><br>· Assists in the preparation and control of records statistics and reports regarding operations personnel changes etc.<br><br>· Administers programs projects and/or processes specific to the operating unit served.<br><br>· May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing personnel facilities and operations.<br><br>III. Supervisory Responsibilities<br><br>This job has no supervisory duties.<br><br>IV. Qualifications:<br><br>Education and Experience: <br><br>Education: High School Diploma or GED accredited. <br><br>Experience: 3 years of relevant work experience.<br><br><br><br>Skills or Abilities Required:<br><br> Proficient with Microsoft Office Excel and knowledge of general office equipment.<br><br>V. Work Environment:<br><br>Normal setting for this job is: office setting.
  • 2026-01-13T13:24:02Z
Corporate Paralegal
  • New Castle, DE
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • <p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
  • 2025-12-29T16:13:40Z
Customer Support Manager
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
  • 2026-01-21T17:08:40Z
O365 Administrator
  • Easton, PA
  • onsite
  • Contract / Temporary to Hire
  • 57.00 - 66.00 USD / Hourly
  • We are looking for an experienced O365 Administrator to join our team in Easton, Pennsylvania. This is a contract-to-permanent position that requires a detail-oriented individual to manage and support complex email systems and cloud-based solutions. The ideal candidate will have a strong technical background and the ability to collaborate effectively with IT teams to ensure seamless operations.<br><br>Responsibilities:<br>• Monitor and troubleshoot email flow across multiple paths to maintain system reliability.<br>• Configure and manage transport rules, connectors, and relay infrastructures to optimize mail delivery.<br>• Manage authentication records and DNS settings to ensure secure and efficient email communications.<br>• Collaborate with team leads and IT departments to implement production changes and security enhancements.<br>• Respond to incidents promptly and provide solutions to minimize downtime.<br>• Maintain and update Exchange Online and on-premises Exchange relay systems.<br>• Ensure compliance with organizational policies and security standards in email configurations.<br>• Assist in the planning and execution of system upgrades and improvements.<br>• Provide technical support and guidance to users regarding Microsoft 365 and email-related issues.<br>• Document processes and solutions to maintain a knowledge base for future reference.
  • 2026-01-05T18:28:51Z