We are looking for a Systems Administrator to oversee and optimize a benefits administration platform that supports eligibility, enrollment, premium billing, and connected data exchanges. This position works closely with operations, technology teams, and external partners to keep the system reliable, accurate, and compliant with healthcare-related requirements. Based in Plymouth Meeting, Pennsylvania, the role plays an important part in maintaining smooth benefits processing and supporting reporting, issue resolution, and ongoing platform improvements.<br><br>Responsibilities:<br>• Oversee daily administration of the benefits platform, ensuring core functions such as enrollment, eligibility, billing, and reporting operate effectively<br>• Configure and maintain benefit plans, member records, group structures, carrier connections, and business rules within the system<br>• Manage electronic data exchanges with health plans, third-party administrators, and vendor partners, including enrollment and billing-related files<br>• Track system performance, investigate processing issues, and resolve data or application problems that affect operational accuracy<br>• Conduct audits, reconciliations, and validation reviews to confirm eligibility details and premium information remain accurate and complete<br>• Partner with Benefits Operations, Finance, and Customer Service teams to support renewals, enrollment periods, and day-to-day benefit updates<br>• Coordinate platform updates, patches, enhancements, and testing activities with internal technology teams and external providers<br>• Prepare and maintain documentation covering system configuration, standard processes, and support procedures<br>• Produce custom reports and data extracts for operational analysis, financial review, and compliance-related needs<br>• Support integration activities and validation efforts for new plan years, product updates, and system enhancements involving connected business systems
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting.<br><br>Responsibilities:<br>• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.<br>• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.<br>• Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed.<br>• Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts.<br>• Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient.<br>• Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments.<br>• Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure.<br>• Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools.<br>• Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
We are looking for a Solutions Architect to join a team that connects business needs with practical technology solutions in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who can translate complex concepts into clear recommendations, guide stakeholders through planning and delivery, and help shape scalable solutions across enterprise systems. The role works closely with business and technical teams to improve processes, define requirements, and support implementation efforts in a structured, quality-focused environment.<br><br>Responsibilities:<br>• Partner with business stakeholders to understand operational goals, process limitations, and functional needs across assigned areas.<br>• Lead discovery sessions, roadmap discussions, and requirements gathering activities to define effective solution approaches.<br>• Evaluate current business processes, identify gaps or inefficiencies, and recommend practical improvements supported by clear analysis.<br>• Translate complex technical and business information into straightforward guidance for project teams, users, and leadership.<br>• Support the design and functional delivery of enhancements, integrations, custom solutions, data conversion activities, and testing efforts.<br>• Contribute to solution planning by assisting with documentation, specifications, and coordination with architecture and delivery teams.<br>• Ensure proposed solutions align with enterprise standards, compliance expectations, and established development and operational practices.<br>• Maintain awareness of relevant business data structures, industry considerations, and regulatory requirements that may affect solution design.<br>• Collaborate within Agile delivery environments to help move initiatives from concept through implementation and continuous improvement.
<p>We are seeking a detail-oriented Payroll Administrator to support our client with accurate and timely payroll operations within a higher education environment in Doylestown, PA. This contract role will oversee end-to-end payroll processing for a diverse employee population, ensure compliance with applicable tax and wage regulations, and maintain the confidentiality of sensitive employee information. This position partners closely with Finance and Human Resources to ensure payroll data, deductions, and reporting are accurate, complete, and aligned with institutional policies.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage full-cycle payroll processing for faculty, staff, and student workers, ensuring accurate and timely distribution of wages across all employee groups.</p><p>• Review and validate timekeeping records, employee deductions, tax withholdings, and related payroll inputs to ensure accuracy for each pay cycle.</p><p>• Prepare, analyze, and reconcile payroll reports, ensuring alignment between payroll activity and the general ledger.</p><p>• Support payroll tax compliance by assisting with filings, monitoring regulatory requirements, and preparing year-end documents including W-2 reporting.</p><p>• Enhance payroll processes by identifying opportunities to improve procedures and strengthen internal controls within a university setting.</p><p>• Maintain organized and secure payroll records while safeguarding confidential employee and institutional data.</p><p>• Collaborate with Human Resources and Finance to ensure accuracy of employee records, benefits deductions, and payroll-related reporting.</p><p>• Provide support for payroll inquiries from faculty, staff, and student employees with a strong focus on customer service.</p><p>• Assist with additional payroll and administrative duties as needed to support departmental operations.</p>
We are looking for a Payroll Administrator to oversee accurate and timely payroll operations for employees in Doylestown, Pennsylvania. This position plays an important role in maintaining compliant payroll processes, safeguarding sensitive employee information, and supporting smooth coordination across payroll, finance, and human resources. The ideal candidate brings strong technical payroll knowledge, attention to detail, and the ability to manage reporting and reconciliation responsibilities with consistency and professionalism.<br><br>Responsibilities:<br>• Administer end-to-end payroll processing for faculty, staff, and student employees, ensuring wages are issued correctly and on schedule.<br>• Review and maintain payroll records, including hours worked, deductions, tax withholding details, and related system data with a high level of accuracy.<br>• Produce and reconcile payroll reports, confirming payroll accounts align with general ledger records and resolving discrepancies promptly.<br>• Support payroll tax compliance by assisting with filings, year-end documents, and other required federal, state, and local reporting activities.<br>• Strengthen payroll operations by refining procedures and internal controls that improve accuracy, compliance, and efficiency.<br>• Protect the confidentiality of employee compensation and payroll information maintained within payroll systems and records.<br>• Partner with finance and human resources teams to verify employee data, benefits deductions, and payroll-related reporting details.<br>• Complete additional payroll and administrative tasks as needed to support departmental operations.
We are looking for an experienced IT leader to oversee infrastructure, security, and day-to-day technology operations for a wholesale distribution organization in Warminster, Pennsylvania. This role will guide the long-term direction of enterprise systems while ensuring reliable service delivery, strong cybersecurity practices, and scalable support for business growth. The ideal candidate brings both strategic perspective and hands-on technical expertise, along with the ability to partner effectively across departments.<br><br>Responsibilities:<br>• Create and drive a long-range technology and security strategy that supports company objectives, operational needs, and future expansion.<br>• Oversee the implementation, administration, and performance of core infrastructure across cloud and on-site environments, including servers, storage, networking, printing, and end-user devices.<br>• Define service performance metrics and monitor results to improve system availability, responsiveness, and overall IT support quality.<br>• Strengthen business continuity by managing backup platforms, disaster recovery planning, and response procedures for operational and security incidents.<br>• Direct cybersecurity efforts by shaping protective controls, supervising threat monitoring, leading investigations, and promoting security awareness across the organization.<br>• Manage telecommunications and collaboration technologies to ensure dependable connectivity and communication tools for employees.<br>• Work closely with business leaders to understand workflow needs, identify improvement opportunities, and recommend practical technology solutions.<br>• Lead IT initiatives from planning through execution, including resource coordination, risk mitigation, vendor oversight, and stakeholder updates.<br>• Supervise, coach, and develop IT team members while maintaining accountability for budgets, contracts, software licensing, governance standards, and policy compliance.