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15 results for Customer Service Representative in Pennsauken, NJ

Customer Service Representative

Conshohocken, Pennsylvania
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Service Associate to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations. Responsibilities:• Process incoming payments and service transactions with a high degree of accuracy and timeliness.• Review submitted forms and supporting documents to confirm completeness and compliance before entry.• Enter and update customer and transaction information in internal systems while maintaining precise records.• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.• Coordinate order and request details carefully to ensure smooth follow-through on service activities.• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.
2026-09-24T00:00:00Z

Customer Service Representative

Lakewood, New Jersey
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a postal services team on a long-term contract basis. This position is well suited for someone who enjoys helping customers, communicating clearly, and providing dependable day-to-day support in a fast-paced office setting. You will work alongside a larger service team while contributing to a detail-oriented and welcoming customer experience. Responsibilities: • Assist customers with questions, service requests, and general support needs through courteous and timely communication. • Handle routine customer interactions with accuracy, care, and a strong focus on service quality. • Maintain clear records of customer inquiries, updates, and follow-up actions as needed. • Collaborate with team members to ensure consistent support and smooth daily operations. • Review training materials and onboarding resources, including company-provided videos, to become familiar with processes and expectations. • Support office coverage during scheduled business hours while managing breaks and lunch periods with flexibility. • Help resolve customer concerns by identifying issues, providing information, and escalating more complex matters when appropriate.
2026-09-25T00:00:00Z

Customer Service Representative

Lakewood, New Jersey
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-09-21T00:00:00Z

Customer Service Representative

Quakertown, Pennsylvania
onsite
Temporary to Hire
19 - 21 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Bridgewater, New Jersey
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction. Responsibilities:<ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul>
2026-09-25T00:00:00Z

Client Services Representative

Newtown, Pennsylvania
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Patient Service Representative

Bridgewater, New Jersey
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-25T00:00:00Z

Customer Service Manager

Franklin Park, New Jersey
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

Customer Success Specialist

Wilmington, Delaware
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-09-18T00:00:00Z

Call Center Specialist

Bristol, Pennsylvania
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Call Center Specialist to support customers by delivering responsive, detail-oriented assistance in a high-volume inbound service environment. This Long-term Contract position is based in Bristol, Pennsylvania, and is ideal for someone who communicates clearly, stays organized, and remains effective in a fast-paced setting. The person in this role will help resolve customer needs, maintain accurate service records, and share recurring concerns or feedback with internal leadership to support continuous improvement. Responsibilities: • Handle incoming customer calls and provide timely, courteous support focused on resolving questions, concerns, and service needs. • Document customer interactions thoroughly and complete required records, forms, and system updates with a high degree of accuracy. • Identify recurring customer issues, service patterns, and feedback, then communicate key insights to supervisors and relevant team members. • Build and maintain working knowledge of products, service procedures, and support tools with guidance from the management team. • Manage call activity in alignment with established performance expectations for efficiency, service quality, and post-call processing. • Use customer service applications and standard office tools to track requests, update accounts, and support daily operations. • Contribute to a positive team environment by remaining dependable, adaptable, and ready to assist with additional assigned tasks as business needs change.
2026-09-24T00:00:00Z

Call Center Specialist

Malvern, Pennsylvania
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for an Order Fulfillment Representative to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment. Responsibilities:• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.• Enter, review, and maintain customer account information to support accurate records and efficient service.• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.
2026-09-24T00:00:00Z

Customer Service / Operations Manager

North Brunswick, New Jersey
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Sales Support Coordinator

Wilmington Nt, Delaware
onsite
Temporary to Hire
24 - 25 USD / Hourly
We are looking for a detail-oriented Sales Support Coordinator to join an onsite team in Delaware in a contract capacity with the potential for a permanent role. This position supports day-to-day sales and purchasing activities by coordinating quotes, reviewing order details, and helping ensure customer requests are handled accurately and on time. It is a strong opportunity for someone early in their career who enjoys working with numbers, systems, and cross-functional teams while building experience in sales support and operations. Responsibilities:• Create material lists and quote documentation based on customer needs and direction from the sales team.• Develop pricing proposals using internal system data and established pricing standards to support timely customer responses.• Verify order, product, quantity, and pricing information before release to help reduce processing errors.• Partner with Sales, Customer Service, Finance, and related teams to resolve discrepancies and keep orders moving efficiently.• Initiate billing or invoice updates when inconsistencies are identified and follow through to completion.• Maintain organized records of quotes, revisions, and customer-related communications for accurate tracking.• Respond to requests for quote adjustments, pricing updates, and order support from internal stakeholders.• Assist with purchasing-related coordination, including support for purchase order activities and departmental administrative tasks.
2026-09-16T00:00:00Z

Sales Support Coordinator

Wilmington Nt, Delaware
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-09-03T00:00:00Z

Outside Sales Rep

East Brunswick, New Jersey
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:<ul><li>PTO</li><li>Mileage reinbursed </li><li>Expenses covered</li><li>hybrid</li></ul>Key Responsibilities<ul><li>Generate new business through cold calling, networking, referrals, and in-person meetings.</li><li>Develop and maintain relationships with existing and prospective clients.</li><li>Conduct client presentations and product/service demonstrations.</li><li>Identify customer needs and recommend appropriate solutions.</li><li>Negotiate pricing and service agreements.</li><li>Maintain an active sales pipeline and track activities within CRM systems.</li><li>Meet or exceed weekly, monthly, and annual sales goals.</li></ul>
2026-09-08T00:00:00Z