<p>We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.</p><p>• Collaborate with users to identify and resolve application-related issues efficiently.</p><p>• Support and maintain Active Directory configurations and ensure optimal system performance.</p><p>• Manage and troubleshoot computer hardware, including Dell Technologies systems.</p><p>• Utilize knowledge of Cisco Technologies to ensure seamless network operations.</p><p>• Assist users with application features, report generation, and data entry processes.</p><p>• Work closely with municipal officials and private sector employees familiar with various software platforms.</p><p>• Stay up-to-date with competitor software systems and provide insights on their functionality.</p><p>• Document support processes and maintain accurate records of issue resolutions.</p><p>• Deliver training sessions and guidance to users for effective application utilization.</p>
<p>We are looking for a skilled Senior Software Engineer to join our team in Oxford, Massachusetts. In this role, you will lead backend development efforts, design robust APIs, and contribute to the creation of scalable web services. This position requires a strong background in Java and JavaScript, along with experience in cloud technologies and agile methodologies. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance backend systems using Java, Spring Boot, and related technologies.</p><p>• Design and implement APIs to ensure seamless integration across systems.</p><p>• Build and maintain scalable web services to support business needs.</p><p>• Collaborate with cross-functional teams to define business logic and technical requirements.</p><p>• Utilize cloud platforms such as AWS for deploying and managing applications.</p><p>• Participate in Agile Scrum processes to deliver high-quality software solutions.</p><p>• Conduct AB testing to optimize system performance and user experience.</p><p>• Implement client-side scripting using JavaScript and Ajax for interactive web applications.</p><p>• Manage and track development tasks using Atlassian Jira tools.</p><p>• Provide technical guidance and mentorship to less experienced team members.</p>
<p>We are looking for a skilled Data Reporting and visualization specialist to create and maintain impactful data visualization and reporting solutions that support business decision-making. In this role, you will collaborate closely with business leaders and technical teams to deliver high-quality reports and dashboards, ensuring efficient data transformation and analysis. A proactive approach and dedication to providing excellent service to clients, partners, and team members are essential.</p><p><br></p><p>Responsibilities:</p><p>-Develop tailored reports and visualizations using internal data transformation tools.</p><p>-Collaborate with cross-functional teams throughout the software development lifecycle, including requirements gathering, testing, and implementation.</p><p>-Act as a technical advisor for SQL-based applications and reporting tools, assisting with performance tuning and troubleshooting.</p><p><br></p>
<p>We are looking for a Senior Software Engineer to join our team in Southern New Hampshire. In this role, you will be instrumental in designing and implementing high-quality software solutions that support business operations and enhance user experiences. This position offers the opportunity to work on innovative projects, collaborate with cross-functional teams, and contribute to the development of technical standards and best practices.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain software solutions that align with business requirements and adhere to established technical standards.</p><p>• Design, refactor, and support data extraction and transformation tools, as well as web-based workflow management utilities.</p><p>• Collaborate with team members to establish software development standards, conduct code reviews, and manage version control.</p><p>• Serve as a technical resource for server-based third-party applications, ensuring smooth functionality and resolving issues.</p><p>• Monitor system performance, troubleshoot incidents, and implement improvements to maintain optimal operations.</p><p>• Ensure the confidentiality and security of sensitive information during software development and maintenance.</p><p>• Contribute to the creation of policies and procedures for software architecture and technical standards, supporting the development of the company’s software roadmap.</p><p>• Provide training, coaching, and support to team members on in-house and third-party tools.</p><p>• Recommend and implement design and product enhancements based on business needs and technological advancements.</p>
We are looking for a skilled Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal users, ensuring their issues are resolved efficiently and effectively. This is a long-term contract position ideal for an individual with a passion for problem-solving and a commitment to delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to technical support requests from internal users, ensuring all issues are addressed with professionalism.<br>• Diagnose and resolve software, hardware, and network problems across various platforms, including Microsoft, Apple, and Android devices.<br>• Utilize troubleshooting skills to address issues related to Cisco and Citrix technologies.<br>• Maintain detailed documentation of customer interactions and solutions within designated systems.<br>• Support configuration management and hardware deployments for end users.<br>• Assist with Active Directory administration, including account setup and maintenance.<br>• Provide guidance on the use of computer systems and applications to enhance user experience.<br>• Collaborate with team members to identify opportunities for process improvements within the service desk operations.<br>• Ensure consistent compliance with organizational policies and standards.<br>• Stay updated on emerging technologies to better support user needs.
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>Robert Half's marketing & creative client is seeking an <strong>Associate Creative Director </strong>for a long-term contract. This remote, 40-hour-per-week opportunity requires candidates to work eastern (EST) hours. The client is seeking a highly skilled and client-facing Associate Creative Director with strong skills in experiential, tradeshow, or large-scale event design. Interested candidates must submit a portfolio showcasing relevant experiential design samples to be considered.</p><p>The Associate Creative Director will oversee creative development for exciting experiential projects with a focus on blending design vision with strategic marketing execution. This role will lead creative presentations, manage team outputs, and ensure deliverables meet high standards of aesthetic and functional impact. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary creative lead for client-facing engagements, including feedback loops with marketing and creative stakeholders</li><li>Package and pitch creative outputs to ensure alignment with client brand standards and project objectives</li><li>Establish a clear cadence for creative reviews, milestone tracking, and feedback sessions</li><li>Facilitate day-to-day creative syncs to maintain momentum across the team</li><li>Provide direction rooted in modern and innovative design aesthetic sensibilities</li><li>Oversee the development of practical, production-ready creative assets for experiential environment</li><li>Maintain consistency and design quality across all deliverables, adhering to established brand guidelines</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
<p>We are looking for an experienced Senior Data Engineer to join our team in Oxford, Massachusetts. In this role, you will design and maintain data platforms, leveraging cutting-edge technologies to optimize processes and drive analytical insights. This position requires a strong background in Python development, cloud technologies, and big data tools. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain scalable data platforms to support business needs.</p><p>• Utilize Python and PySpark to design and optimize data workflows.</p><p>• Collaborate with cross-functional teams to integrate data solutions with existing systems.</p><p>• Leverage Snowflake and other cloud technologies to manage and store large datasets.</p><p>• Implement and refine algorithms for data processing and analytics.</p><p>• Work with Apache Spark and Hadoop to build robust data pipelines.</p><p>• Create APIs to enhance data accessibility and integration.</p><p>• Monitor and troubleshoot data platforms to ensure optimal performance.</p><p>• Stay updated on emerging trends in big data and cloud technologies to continuously improve solutions.</p><p>• Participate in technical discussions and provide expertise during team reviews.</p>
<p>We are looking for a Senior Cloud Engineer to join our team in Oxford, Massachusetts. In this role, you will design, implement, and maintain scalable cloud solutions, leveraging your expertise in AWS technologies and automation tools. This position requires a strong background in cloud engineering and a commitment to delivering high-quality, efficient systems. This is a hybrid position, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain scalable, secure cloud infrastructures using AWS tools and services.</p><p>• Implement and optimize CI/CD pipelines to streamline software development and deployment processes.</p><p>• Design and deploy automation solutions for system provisioning, monitoring, and scaling.</p><p>• Collaborate with cross-functional teams to ensure seamless integration of cloud solutions.</p><p>• Monitor system performance using tools like Amazon CloudWatch and recommend improvements.</p><p>• Manage backup strategies and disaster recovery plans to ensure data integrity.</p><p>• Work on API development and integration to enhance system functionality.</p><p>• Perform cluster analysis to optimize resource allocation and system efficiency.</p><p>• Ensure compliance with organizational and industry standards through rigorous testing and validation.</p><p>• Provide mentorship and technical guidance to engineers who are newer to the field, fostering team growth.</p>
<p>We’re looking for a Senior Software Engineer who excels in dynamic environments and enjoys turning evolving customer and sales insights into actionable technical solutions. This role is ideal for someone who thrives on autonomy, leads by example, and is passionate about building impactful software from the ground up.</p><p><br></p><p>You’ll play a key role in shaping product roadmap, collaborating across departments, and driving innovation in both backend and frontend systems. Your contributions will directly influence the user experience and the technical direction of platform.</p><p><br></p><ul><li>Translate dynamic product requirements into scalable engineering designs and tasks.</li><li>Lead and own projects, from architecture and development to deployment and support.</li><li>Collaborate with Sales and customer advisory groups to prioritize and plan feature development.</li><li>Drive innovation by independently creating tools, features, and ideas that enhance user experience.</li><li>Contribute to the evolution of our frontend infrastructure and design systems.</li><li>Write clean, maintainable, and well-documented code; conduct and participate in code reviews.</li><li>Adapt quickly to changing priorities and contribute across the stack as needed.</li><li>Mentor junior engineers and foster a culture of technical excellence and collaboration</li></ul><p><br></p><p><br></p>
