7 results for Records Specialist in Pasadena, CA

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-03-16T00:00:00Z

Collections Specialist

Westwood, CA
onsite
Contract / Temporary to Hire
70000 - 75000 USD / Yearly
Accounts Receivable | Collections SpecialistThe Accounts Receivable (AR) Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from existing clients, resolving customer billing issues, and reducing delinquency in accounts receivable. This role supports the accurate and timely application of payments and ensures a high standard of customer service. Key Responsibilities:<ul><li>Collaborate with collections team members to maintain and manage assigned accounts.</li><li>Conduct daily client outreach through phone and email, ensuring an organized and consistently scheduled follow-up process.</li><li>Process and apply payments, conduct account reconciliations, and perform research as needed to resolve discrepancies.</li><li>Gain a strong understanding of different client account types and contractual terms to accurately interpret invoicing practices.</li><li>Prepare and present reports for monthly internal meetings as assigned.</li><li>Communicate clearly and promptly with internal teams regarding account adjustments, terminations, and disputes, following established procedures.</li><li>Work with leadership to escalate accounts that require additional attention beyond initial collection efforts.</li><li>Perform other duties as needed to support the AR department.</li></ul>Requirements:<ul><li>Bachelor’s degree required; Accounting or Business-related focus preferred.</li><li>Experience with high-volume collections required; previous accounts receivable experience a plus.</li><li>At least 1 year of customer service experience required.</li><li>Experience with Salesforce and NetSuite preferred but not required.</li><li>Proficiency in Microsoft Office Suite, especially Excel and Word.</li><li>Strong oral and written communication skills.</li><li>Excellent reading comprehension.</li><li>Professional and customer service-oriented phone demeanor.</li><li>Exceptional attention to detail, organization, and time management.</li><li>Proactive self-starter who works well independently and as part of a team.</li></ul>Compensation & Work Environment:<ul><li>This position operates on a hybrid schedule, with in-office work Monday through Thursday and remote work on Fridays.</li><li>A comprehensive benefits package, annual bonus, and dynamic, creative workplace environment are offered.</li><li>$70-$75K once full time</li></ul>
2026-03-16T00:00:00Z

Hospital Medical Collections Specialist

Van Nuys, CA
onsite
Temporary
23 - 30 USD / Hourly
Join our hospital team as a Medical Collections Specialist—a critical role in our revenue cycle management department. You do not need prior experience; comprehensive training is provided to ensure your success in this position.Responsibilities:<ul><li>Manage and resolve patient accounts, including billing and collections</li><li>Contact patients and insurance companies to follow up on outstanding balances</li><li>Maintain accurate records and documentation in our collection systems</li><li>Communicate professionally with patients, insurers, and internal teams</li><li>Ensure compliance with privacy regulations and hospital policies</li><li>Support strategic initiatives to improve collections processes</li></ul>
2026-02-28T00:00:00Z

Hospital Medical Collections Specialist

Van Nuys, CA
onsite
Contract / Temporary to Hire
22.01 - 30.12 USD / Hourly
A leading hospital in the San Fernando Valley is seeking a dedicated Hospital Medical Billing Collections Specialist to join its team. In this role, you will oversee all aspects of the hospital's billing and collections processes, ensuring timely and accurate reimbursement. You will be responsible for managing billing activities and collections for Medicare managed care, commercial insurance, PPO/HMO, and Medi-Cal managed care accounts. This position requires strong attention to detail, a deep understanding of healthcare billing guidelines, and the ability to work collaboratively with internal departments and insurance payers to resolve outstanding claims. Responsibilities:• Conduct hospital billing and collection processes with accuracy and efficiency• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care• Provide training for Collector I positions• Appeals and denials management.• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role• Oversee the management of insurance correspondence and maintain accurate records• Monitor patient accounts and take appropriate action to collect insurance payments.
2026-03-11T00:00:00Z

Operations Specialist

Long Beach, CA
onsite
Contract / Temporary to Hire
42.75 - 49.5 USD / Hourly
• Provide overall leadership in areas of operational performance, P&L management, customer relations, continuous improvement and staff development • Deliver clear expectations with regards to the role and responsibilities of your teams (Import, Export, Brokerage) and insure an engaging work environment • Assist the client services team by identifying and developing prospective clients • Develop new business • Regularly nurture relationships with agents and vendors • Oversee and assist with rates and quotes • Oversee and manage the overall billing process • Negotiate rates and services with various service providers at the local level • Establish departmental goals and measure performance by tracking of goals; streamline and improve on current procedures to create greater efficiencies • Ensure compliance with all legal and regulatory government entities (US CBP, US Department of Commerce, FMC, TSA, FDA, and all PGAs) • Build teams who are driven to speak with customers and providers to provide solutions-oriented customer service • Define, implement and drive logistics initiatives and ensure they are adhered to (i.e., use of strategic partners, pricing strategy, reporting, quoting tools and methods, etc.) • Ensure customs brokerage initiatives are adhered to (i.e., customs compliance procedures, use of Cargowise and other tools) • Liaison With Corporate Management • Maintain Fiduciary Trust (Control of Assets & Funds) • Oversee Daily Sales & Operations • 10+ years of experience in international freight forwarding and customs brokerage • 5+ years of experience in a management/supervisory role • Excellent interpersonal and communication skills, verbal and written • Cargowise Experience • Leadership Skills • Time management skills • Sales Related Experience • General OSHA and HR Knowledge • Progressive Management Experience (Min. 5 years) • Intermediate Computer Skills (Microsoft Office Suite) • Knowledge of Industry Regulations and Requirements
2026-03-13T00:00:00Z

Operations Specialist

Rowland Heights, CA
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery. Responsibilities: • Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency. • Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices. • Handle a high volume of shipments, optimizing processes to improve operational efficiency. • Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues. • Address and resolve customer complaints or problems promptly and effectively. • Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships. • Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork. • Demonstrate a positive and collaborative attitude while contributing to team success.
2026-03-12T00:00:00Z

Operations Specialist

Torrance, CA
onsite
Contract / Temporary to Hire
33 - 35 USD / Hourly
Oversee overall warehouse operations, taking responsibility for effective management of labor, productivity, quality control, and safety initiatives. Ensure the delivery of high-quality warehouse services and maintain safe and efficient daily operations. Represent the branch in regulatory matters and drive improvement in operational procedures, systems, information flow, and business processes, with a focus on management reporting and identifying growth opportunities. Supervise team members in accordance with company policies and applicable laws. Lead and participate in projects related to warehouse services.Manage implementation and compliance with ISO certification requirements, provide training for warehouse staff, and maintain all ISO systems and associated documentation. This role requires thorough knowledge of and adherence to all company policies, regulations, and procedures. Key Responsibilities<ul><li>Lead, mentor, and manage the warehouse operations team, including support for both in-house and third-party customer business.</li><li>Serve as branch representative for ISO certification, providing training, and ensuring organization and maintenance of document control systems.</li><li>Implement and uphold procedures as outlined in the Quality Management System (QMS).</li><li>Oversee quality control and assurance processes within warehouse operations.</li><li>Develop, review, and approve operational instructions for warehouse activities.</li><li>Manage all aspects of forklift and heavy equipment rentals.</li><li>Promote safety by training team members, executing preventive and corrective safety actions.</li><li>Foster strong relationships with warehousing service customers.</li><li>Review, approve, and ensure timely submission of all operational invoices.</li><li>Act as the primary point of contact for customer concerns, accidents, or on-site incidents.</li><li>Drive process improvements to enhance efficiency and profitability.</li><li>Ensure internal systems and procedures meet standards of external certification bodies.</li><li>Organize and lead meetings with customers and internal teams as required.</li><li>Prepare written reports and presentations as directed by management.</li><li>Maintain appropriate staffing levels, provide team leadership, and monitor task completion and performance.</li><li>Oversee facility security, warehouse equipment, and enforce safety protocols.</li><li>Control and safeguard keys for warehouse equipment, doors, and docks.</li><li>Inspect and report any facility or inventory damage resulting from incidents or natural disasters, notifying management promptly.</li><li>Respond to irregularities outside regular business hours as needed, and take appropriate actions.</li><li>Prepare budgets and oversee warehouse financial performance against targets.</li><li>Partner with branch manager and sales team to attract new business clients, including preparing service presentations and quotations.</li><li>Assist with facility sourcing or closure as required by company directives.</li><li>Travel for client visits or to other company locations as needed.</li><li>Perform additional duties as assigned in relation to warehouse operations.</li><li>Conduct regular performance evaluations and provide feedback for team development.</li></ul>
2026-03-11T00:00:00Z