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16 results for Information Technology Help Desk in Pasadena, CA

Desktop Support
  • Torrance, CA
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Torrance, California. This is a long-term contract position where you will play a vital role in supporting a large-scale Windows 10 to Windows 11 upgrade for approximately 600 users across multiple time zones. The ideal candidate will bring both technical expertise and exceptional communication skills to ensure seamless collaboration and user satisfaction.<br><br>Responsibilities:<br>• Provide hands-on support for the Windows 10 to Windows 11 upgrade project, ensuring smooth transitions for approximately 600 users.<br>• Collaborate with end users across various time zones to resolve issues and provide timely updates.<br>• Configure and troubleshoot desktop hardware, ensuring optimal performance during and after the upgrade.<br>• Utilize Active Directory for user account management and access control.<br>• Perform desktop imaging and software installations to meet organizational standards.<br>• Monitor and address technical concerns related to PC workstations, ensuring minimal downtime.<br>• Maintain clear and effective communication with team members and stakeholders throughout the project.<br>• Document processes, configurations, and resolutions for future reference and knowledge sharing.<br>• Ensure compliance with company policies and procedures during all support activities.<br>• Deliver excellent customer service while addressing user inquiries and technical challenges.
  • 2025-08-13T16:03:53Z
Internal Audit Compliance Auditor
  • Newport Beach, CA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • Global Internal Audit & Compliance Manager to lead our client’s global internal audit and compliance function, ensuring full alignment with SOX requirements, regulatory expectations, and internal control best practices. This role serves as a key business partner to the CFO and senior leadership, driving risk-based audit execution, compliance oversight, and the digitization of audit master data across all global operations.<br><br>The Global Internal Audit and Compliance Manager comes with strong analytical skills and experience to add significant value to the transformation of our organization including implementing improved audit processes. The company culture is dynamic, entrepreneurial and fast paced created through a string of international acquisitions and global growth.<br><br>Key Job Responsibilities:<br>• Act as key liaison with the company’s outsourced internal audit provider and external audit firms in controls design and execution - co-source experience required<br>• Evaluate effectiveness of IT access controls, change management, data integrity, and cybersecurity compliance<br>• Responsible for ensuring timetable for audits<br>• Design and implement global internal audit and compliance strategy aligned with enterprise risk<br>• Lead and execute audits focused on SOX compliance, internal controls, IT general controls, and regulatory obligations<br>• Ensure consistent compliance with internal policies, legal regulations, and control standards across all global sites<br>• Own the digitization of all manual journal entries and creation of a centralized audit data repository<br>• Provide clear, actionable reports and recommendations to the CFO and leadership on compliance risks and gaps<br>• Serve as a global compliance ambassador and advocate by assessing, training, and ensuring execution — partnering with local site leaders to promote a strong control culture<br><br>Skills and Qualifications Required:<br>• Public accounting experience strongly preferred with a deep understanding of SOX (Sarbanes-Oxley) compliance, Internal Controls over Financial Reporting (ICFR), and ITGC (Information Technology General Controls) frameworks<br>• Experience auditing and managing compliance across global manufacturing or industrial operations<br>• Experience managing co-source partners<br>• Proficiency in ERP systems (QAD, SAP or similar), and audit / data platforms (AuditBoard, ACL, IDEA)<br>• Strong communication, reporting, and stakeholder engagement skills across global and cross-functional teams<br>• detail oriented certifications strongly preferred (e.g., CPA, CIA, CISA).<br>• Demonstrated leadership in driving a strong compliance culture and navigating regulatory expectations<br>• Ability to work independently, influence without authority, and travel internationally up to 40%<br><br>Education:<br>• Bachelor’s degree in Accounting, Finance, Business, or related field
  • 2025-09-02T22:58:42Z
PC Technician
  • Irvine, CA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
  • 2025-08-28T23:33:57Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
  • 2025-08-29T00:28:44Z
Sr. IT Auditor
  • Tustin, CA
  • onsite
  • Permanent
  • 132000.00 - 158000.00 USD / Yearly
  • <p>Robert Half Technology is seeking an experienced IT Audit and Compliance Manager to lead our IT audit, risk management, and compliance initiatives. This role ensures our systems, processes, and controls align with internal policies, industry standards, and regulatory requirements. The manager will collaborate with IT, security, finance, and business stakeholders to strengthen internal controls, mitigate risk, and support strategic objectives.</p><p>This is an on-site position based in Santa Ana, CA, with required travel. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Audit & Risk Management</strong></p><ul><li>Plan, execute, and oversee IT audits to assess internal controls, security measures, and operational effectiveness.</li><li>Manage and test SOX controls in a public company environment to ensure compliance with financial and IT regulations.</li><li>Conduct IT and third-party risk assessments to identify system and vendor vulnerabilities.</li><li>Implement and manage Data Loss Prevention (DLP) controls, with focus on SSN and PCI data protection.</li><li>Develop and maintain audit plans in alignment with business priorities and evolving regulations.</li><li>Monitor, track, and report on remediation efforts to ensure timely resolution of audit findings.</li></ul><p><strong>Compliance & Governance</strong></p><ul><li>Maintain compliance with key regulatory frameworks, including SOX, GDPR, HIPAA, PCI-DSS 4.0, ISO 27001, and NIST.</li><li>Drive scope reduction strategies for PCI-DSS (segmentation, iFrame, P2PE).</li><li>Manage IT compliance frameworks, policies, and procedures to ensure strong governance.</li><li>Partner with legal, finance, and business teams to embed compliance across systems and processes.</li><li>Stay ahead of regulatory changes and evaluate business impact.</li></ul><p><strong>Leadership & Collaboration</strong></p><ul><li>Lead and mentor the IT audit and compliance team.</li><li>Partner with IT and security leaders to promote best practices in security and data protection.</li><li>Act as primary liaison with external auditors, regulators, and third-party assessors.</li><li>Deliver reports and recommendations to senior management on compliance posture and risk mitigation.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify and implement opportunities to automate, streamline, and enhance compliance processes.</li><li>Build training and awareness programs to foster a culture of compliance across the organization.</li><li>Deploy tools and technologies that improve monitoring, reporting, and risk management capabilities.</li></ul><p><br></p>
  • 2025-09-02T17:34:49Z
Program Support Temp
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p><strong>Program Support Temp – Stage 1 Department</strong></p><p> Location: Los Angeles, CA 90056</p><p> Duration: 4 months</p><p> Pay: $20/hour</p><p><br></p><p>We are seeking a reliable and detail-oriented <strong>Program Support Temp</strong> to join our Stage 1 Department. This role is critical in supporting day-to-day operations by handling clerical tasks, maintaining organized filing systems, and assisting with administrative needs. The ideal candidate will have strong proficiency in Microsoft Office programs, be highly organized, and capable of performing physical tasks, including lifting and moving file boxes.</p>
  • 2025-08-27T00:54:08Z
Systems Security Administrator
  • Anaheim, CA
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Robert Half Technology is seeking a Senior Information Security Analyst for a fast-growing technology-driven organization in Orange County, CA. This is a unique opportunity to work closely with the Director of Cloud Operations to design and scale a comprehensive security program from the ground up. If you’re passionate about cloud security, compliance frameworks, and building security operations that protect global business operations, this is the role for you.</p><p><br></p><p>Responsibilities</p><ul><li>Develop and implement information security strategies across on-premise and cloud environments.</li><li>Build, update, and enforce policies aligned with NIST CSF, ISO 27001, SOC2, SEC 11147, and GDPR.</li><li>Lead vulnerability management, incident response, red/blue team exercises, and audits.</li><li>Oversee identity access management, permissions, and access controls.</li><li>Monitor, detect, and respond to threats using SIEM and compliance tools (Splunk, QRadar, Rapid7, OneTrust, Drata).</li><li>Drive risk assessments and implement effective mitigation strategies.</li><li>Document cybersecurity controls, KPIs, detection rules, and playbooks.</li><li>Deliver security awareness training and mentor colleagues across the company.</li><li>Collaborate with international teams, including China-based security partners.</li></ul><p><br></p><p><br></p>
  • 2025-08-28T23:44:00Z
PC Technician
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
  • 2025-08-20T23:38:56Z
Technical Program Manager II (Contractor)
  • Irvine, CA
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong>Job Title:</strong> Technical Program Manager II (Contractor)</p><p><strong>Service Type</strong>: 39 Week Contract, Potential for Extension </p><p><strong>Location</strong>:  Irvine, CA or Philadelphia, PA </p><p><strong>Department</strong>: [Security, Compliance, or Program Management]</p><p><strong>Position Summary:</strong></p><p>We are seeking a seasoned Technical Program Manager to lead a high-impact enterprise security audit readiness initiative. This role is pivotal in ensuring organizational preparedness for a formal security audit by managing cross-functional collaboration, compliance tracking, and executive-level reporting. The ideal candidate will bring deep experience in technical project management, particularly in security and compliance environments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coordinate a large-scale enterprise security audit readiness program.</li><li>Collaborate with cross-functional teams including Information Security, Engineering, Architecture, Compliance, Legal, and Application Support.</li><li>Manage and track remediation efforts across 80+ applications and multiple technology stacks.</li><li>Oversee tasks such as vulnerability remediation, vendor compliance assessments, system architecture reviews, and penetration test preparation.</li><li>Develop and maintain project documentation, timelines, and status reports.</li><li>Prepare and deliver executive-level presentations and briefings.</li><li>Ensure alignment with compliance frameworks such as SOC 2, ISO, and internal governance standards.</li></ul>
  • 2025-08-26T22:35:13Z
AWS Data Engineer
  • Torrance, CA
  • onsite
  • Temporary
  • 50.00 - 57.00 USD / Hourly
  • <p><strong> IT Data Integration Engineer / AWS Data Engineer</strong></p><p><strong>Location</strong>: Torrance, CA </p><p><strong>Employment Type</strong>: Contract- 81 weeks </p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled IT Data Integration Engineer / AWS Data Engineer to join our team and lead the development and optimization of data integration processes. This role is critical to ensuring seamless data flow across systems, enabling high-quality, consistent, and accessible data to support business intelligence and analytics initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and Maintain Data Integration Solutions</li><li>Design and implement data workflows using AWS Glue, EMR, Lambda, and Redshift.</li><li>Utilize PySpark, Apache Spark, and Python to process large datasets.</li><li>Ensure accurate and efficient ETL (Extract, Transform, Load) operations.</li></ul><p>Ensure Data Quality and Integrity</p><ul><li>Validate and cleanse data to maintain high standards of quality.</li><li>Implement monitoring, validation, and error-handling mechanisms.</li></ul><p>Optimize Data Integration Processes</p><ul><li>Enhance performance and scalability of data workflows on AWS infrastructure.</li><li>Apply data warehousing concepts including star/snowflake schema design and dimensional modeling.</li><li>Fine-tune queries and optimize Redshift performance.</li></ul><p>Support Business Intelligence and Analytics</p><ul><li>Translate business requirements into technical specifications and data pipelines.</li><li>Collaborate with analysts and stakeholders to deliver timely, integrated data.</li></ul><p>Maintain Documentation and Compliance</p><ul><li>Document workflows, processes, and technical specifications.</li><li>Ensure adherence to data governance policies and regulatory standards.</li></ul>
  • 2025-09-03T20:54:26Z
Legal Assistant
  • Los Angeles, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>We are partnering with an LA-based entertainment union in their search for a junior level Legal Assistant to join their team. This role revolves around providing comprehensive legal and administrative support, carrying out a variety of tasks such as preparing legal documents, conducting research, maintaining client confidentiality, and performing various administrative duties. This is a contract-to-hire employment opportunity.</p><p><br></p><p>Responsibilities:</p><ul><li>Accept service of and prepare responses to subpoenas – evaluate the subpoena, conduct research and/or pull necessary information.</li><li>Prepare and serve arbitration demands and other filings.</li><li>Prepare arbitration exhibits.</li><li>Prepare, distribute and archive correspondence, including but not limited to Court pleadings and arbitration pleadings.</li><li>Develop reports and perform research for supervisors in support of legal proceedings.</li><li>Maintain client-privilege level department files for the team</li><li>Serve as a first level interface for department clientele, from employees to executives, and members to senior studio executives, exercising the highest level of discretion and confidentiality for each interaction</li><li>Provide administrative support for the team as needed.</li></ul><p>Details:</p><ul><li>3 days in office, 2 days work from home (following training period)</li><li>Full time, contract-to-hire roll</li><li>Amazing work culture!</li></ul>
  • 2025-08-29T18:43:47Z
Treasury Accountant
  • Sherman Oaks, CA
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • <p>The AVP, Capital Markets position will support capital markets efforts, including coordinating with investor counterparts to draft investment vehicle term sheets, interpret structured finance legal agreements and manage the control processes and investor relations. The ideal candidate is an experienced senior investment banking or consulting VP / associate who currently supports existing capital markets functions. The role will work closely with the Executive Team and the Company’s capital partners.</p><p> </p><p><strong>Essential Functions </strong>include the following:</p><p> </p><p>·        Drive firm-wide liquidity strategy by partnering with capital markets and external funding sources</p><p>·        Manage all operations and reporting related to the firm’s external equity funds</p><p>·        Optimize funding mix through proprietary models in core treasury systems, ensuring maximum return while preserving ample liquidity</p><p>·        Lead stress-testing and scenario analysis to quantify liquidity risk from market moves and business events</p><p>·        Own end-to-end cash-flow forecasting (daily, weekly, monthly, quarterly, long-range) in close collaboration with FP& A and line-of-business leaders</p><p>·        Continuously refine forecasting models to sharpen accuracy and guide capital allocation decisions</p><p>·        Oversee loan-funding reconciliations and cash postings to support timely fund availability and minimize operational risk</p><p>·        Act as an escalation point for capital-related issues, ensuring rapid resolution and continuous improvement</p><p>·        Prioritize initiatives by ROI and strategic fit, ensuring the team’s efforts accelerate long-term value creation</p><p>·        Learn the firm’s business model to identify and pilot new revenue- or efficiency-enhancing treasury products</p><p>·        Partner with technology, finance, legal and business teams to implement scalable treasury solutions and system enhancements</p><p>·        Lead ad-hoc projects—whether modeling new product suites, evaluating growth verticals or responding to senior-management requests</p>
  • 2025-08-18T20:29:05Z
Windows Migration Specialist
  • Los Angeles, CA
  • remote
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • Windows 10 to 11 Migration Specialist Location: Los Angeles, CA (Onsite) Employment Type: permanent, Robert Half permanent Engagement Program Salary: $65,000 – $70,000 annually <br> About the Role Robert Half is seeking a Windows 10 to 11 Migration Specialist to join our permanent Engagement Program. This is a hands-on, permanent role supporting enterprise environments through the successful execution of Windows migration projects. We’re looking for someone who thrives in dynamic environments, is adaptable, and can provide both technical expertise and excellent end-user support. <br> Key Responsibilities Lead and support large-scale Windows 10 to Windows 11 migration initiatives, including imaging, deployment, and system readiness validation. Collaborate with IT teams to test, troubleshoot, and resolve compatibility issues with applications, drivers, and hardware. Configure, install, and upgrade workstations, ensuring minimal disruption to business operations. Provide deskside and remote support during migrations, addressing user issues related to performance, connectivity, and applications. Create and maintain documentation for migration procedures, troubleshooting steps, and user guides. Utilize tools such as Intune, SCCM, and Active Directory for device deployments, endpoint configuration, and access provisioning. Perform general system administration tasks, including patching, updates, and security compliance. Partner with cross-functional teams to ensure smooth onboarding/offboarding and equipment refresh cycles. Qualifications 3–5 years of IT support or systems administration experience in enterprise environments. Proven experience with Windows OS deployments, upgrades, and migrations (10 to 11 strongly preferred). Strong knowledge of Active Directory, Intune, SCCM, and Office 365 administration. Hands-on experience troubleshooting Windows performance, Office applications, network connectivity, and end-user hardware issues. Ability to work onsite in Los Angeles and support both technical staff and non-technical end-users, including C-suite professionals. Excellent communication and problem-solving skills; adaptable and able to work in fast-paced environments.
  • 2025-08-22T00:08:44Z
IT Director
  • Los Angeles, CA
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
  • 2025-09-02T16:44:49Z
Sr. Network Engineer
  • Santa Ana, CA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Sr. Network Engineer to design, implement, and maintain secure and efficient network solutions that support our organization's growth and operational needs. This role requires a strategic thinker with deep expertise in network architecture, troubleshooting, and security protocols. Based in Santa Ana, California, the successful candidate will play an integral part in ensuring seamless connectivity and optimal performance across all network systems.<br><br>Responsibilities:<br>• Design and implement secure and scalable network solutions to facilitate seamless sharing of applications and resources across the organization.<br>• Collaborate with vendors and internal departments to procure hardware, software, and services required for network operations.<br>• Analyze and resolve complex network issues to ensure high performance and reliability.<br>• Evaluate, test, and recommend advanced networking solutions to enhance infrastructure capabilities.<br>• Mentor less experienced network administrators and engineers, fostering skill development and growth.<br>• Develop innovative strategies to integrate acquired companies into the organization's standard network technology stack.<br>• Conduct comprehensive analysis and testing of network infrastructure to align with business objectives and industry standards.<br>• Stay updated on emerging technologies and implement leading-edge solutions to meet organizational needs.<br>• Ensure the security of network systems by configuring firewalls, intrusion detection/prevention systems, and access controls.<br>• Manage disaster recovery environments and contribute to business continuity planning.
  • 2025-08-12T17:48:54Z
Report Analyst
  • Anaheim, CA
  • onsite
  • Temporary
  • 40.00 - 48.00 USD / Hourly
  • <p>We are looking for a talented Report Analyst to join our team in Anaheim, California OR New York City. In this long-term contract position, you will play a vital role in analyzing and interpreting data to drive informed business decisions. This opportunity is ideal for professionals with strong expertise in data reporting, Jira, and capacity planning who thrive in an Agile environment.</p><p><br></p><p>Locations;</p><p>New York City (Onsite Tues–Thurs)</p><p>Los Angeles (Onsite 3 days/week)</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Design and implement advanced queries to extract and analyze Jira data for tracking team performance metrics, such as sprint velocity and throughput.</p><p>• Develop and maintain customized dashboards in Jira to support resource planning, forecasting, and operational efficiency.</p><p>• Collaborate with stakeholders to gather reporting requirements and deliver visual, actionable insights.</p><p>• Integrate Jira and other business data sources into centralized reporting systems by working closely with data engineering teams.</p><p>• Build scalable data models and automate workflows to streamline updates and reduce manual effort.</p><p>• Conduct in-depth analysis of large datasets to uncover trends and opportunities for process improvement.</p><p>• Present complex data findings in clear, understandable formats tailored to technical and non-technical audiences.</p><p>• Provide training and support to users on interpreting dashboards and leveraging Jira data effectively.</p><p>• Monitor the performance of dashboards and optimize queries to enhance efficiency as data scales.</p><p>• Partner with stakeholders to troubleshoot issues and ensure accurate interpretation of reports</p>
  • 2025-08-25T17:49:00Z