19 results for Customer Experience Marketing Manager in Pasadena, CA

Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager for an entertainment client of ours to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities:• Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget.• Develop comprehensive project plans detailing tasks, schedules, and resource allocations.• Work closely with cross-functional teams to define project objectives, requirements, and deliverables.• Monitor progress and proactively address risks and challenges to keep projects on track.• Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives.• Analyze and evaluate project performance, providing actionable insights for improvement.• Communicate regularly with stakeholders and senior management to report on project status and outcomes.• Implement strategies to optimize workflows and enhance team collaboration.• Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-04-03T00:00:00Z

Marketing Manager

Los Angeles, CA
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for a dynamic Marketing Manager to spearhead social media and digital initiatives for a growing footwear brand in Los Angeles, California. This role will collaborate closely with the eCommerce team to craft and execute impactful marketing strategies aimed at enhancing brand visibility, customer engagement, and revenue growth. Ideal candidates will have a passion for building strong brand identities and a proven track record in digital marketing. Responsibilities: • Develop and implement comprehensive social media strategies to establish a strong and consistent brand presence across multiple platforms. • Collaborate with the eCommerce team to ensure marketing efforts align seamlessly with sales objectives and customer journey goals. • Plan and oversee content calendars, digital campaigns, and product launches to drive engagement and conversions. • Lead wholesale marketing strategies, including organizing events at brick-and-mortar locations to boost brand visibility. • Monitor and analyze campaign performance metrics, optimizing strategies to increase traffic, engagement, and revenue. • Identify and pursue opportunities for expanding the brand's digital footprint, including partnerships, new platforms, and innovative content formats. • Refine and maintain brand guidelines to ensure consistent messaging across all marketing channels. • Work closely with creative teams, influencers, and external partners to produce high-quality content that aligns with the brand identity.
2026-04-07T00:00:00Z

Digital Marketing Manager

Irvine, CA
remote
Temporary
31.6635 - 36.663 USD / Hourly
We are looking for a highly skilled Digital Marketing Manager to join our team on a contract basis in Irvine, California. In this role, you will play a pivotal part in developing and implementing key digital marketing strategies, ensuring impactful engagement across multiple platforms. This position offers an opportunity to build foundational marketing programs from the ground up while contributing hands-on expertise in execution. Responsibilities: • Design and implement comprehensive social media strategies, including content planning, copywriting, and post creation, leveraging tools like Hootsuite. • Develop a Google search strategy from scratch, conducting keyword research and optimizing campaigns to establish a robust search presence. • Create and manage email marketing campaigns to drive engagement and conversions. • Analyze performance metrics using Google Analytics to refine strategies and improve outcomes. • Manage paid social media campaigns, ensuring alignment with overall marketing objectives. • Collaborate with cross-functional teams to align digital marketing efforts with broader business goals. • Monitor emerging trends in digital marketing to incorporate innovative approaches into strategies. • Deliver high-quality copywriting and content tailored to target audiences. • Ensure all marketing activities comply with industry standards and best practices.
2026-04-07T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Contract / Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Marketing Automation Manager to join our team on a contract-to-permanent basis in Irvine, California. This role offers an exciting opportunity to lead impactful marketing campaigns and optimize automation strategies. The initial contract will last 3-6 months, with the potential for a permanent position based on performance. Responsibilities: • Design, implement, and optimize marketing automation workflows to drive lead generation and customer engagement. • Manage email marketing campaigns, ensuring they are targeted, personalized, and effective. • Utilize platforms such as Salesforce and Customer.io to track campaign performance and generate actionable insights. • Collaborate with cross-functional teams, including sales and product, to align marketing efforts with business objectives. • Monitor and analyze key performance metrics to continuously improve campaign outcomes. • Develop and maintain segmentation strategies to enhance audience targeting and personalization. • Ensure compliance with data privacy regulations and best practices in all marketing activities. • Provide training and guidance to team members on marketing automation tools and techniques. • Stay updated on industry trends to recommend innovative approaches to marketing automation.
2026-04-08T00:00:00Z

Marketing Automation Manager

Fountain Valley, CA
remote
Temporary
39.5865 - 45.837 USD / Hourly
We are looking for a skilled Marketing Automation Manager to oversee the migration and setup of marketing systems from Airtable to HubSpot. This contract position offers the opportunity to lead critical data and workflow transformations while ensuring scalable and efficient processes. Join our team in Fountain Valley, California, and contribute your expertise to optimize marketing automation. Responsibilities: • Conduct a thorough audit and cleanup of existing data, utilizing AI tools to remove duplicates and standardize information. • Manage the migration of data from Airtable to HubSpot, including field mapping and ensuring a clean, structured import. • Configure HubSpot to enable marketing workflows, automations, segmentation, and lifecycle stages. • Develop scalable processes and data structures to support reporting and marketing initiatives. • Implement best practices for data governance and structure within the organization. • Lead the migration project from initial planning through execution, ensuring seamless transitions. • Design and optimize marketing workflows to enhance functionality and efficiency. • Collaborate with stakeholders to align system configurations with business objectives. • Troubleshoot and resolve issues related to data migration and HubSpot setup. • Provide ongoing insights and recommendations to improve marketing automation processes.
2026-03-31T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-09T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-10T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
Join Mirion in our mission to harness our unrivaled knowledge of ionizing radiation for the greater good of humanity. Dosimetry Services, a Mirion Medical Company, offers products and services that better the human condition by removing the worry of radiation from the daily routines of those who are occupationally exposed. Delivering Better Tools for Safer Workspaces. We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to Mirion clients, customers, and stakeholders. JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS Ensure customer issue is resolved from start to finish, following up with various departments and then the customerEnsure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.Ability to use multiple internal systems during the course of a day to provide quality customer service.Provide timely feedback to direct management regarding service failures or customer concerns.Mandatory overtime may be requested by management.Special projects as assigned.EDUCATION, KNOWLEDGE, & SKILLS Education & KnowledgeBachelor’s degree in a science or science related field, preferred3-5 years of experience in a fast pace demanding customer relationship environment.Some college courses.Experience in a manufacturing Customer Service environment (order management, shipping and delivery, new customer set ups, issue troubleshooting and resolution)Knowledge of Lean Process Improvement philosophy a plusExperience in an ERP order management environment a plusSkillsExcellent interpersonal skills, commanding both strong verbal and written communication skillsStrong attention to detailExceptional cross-functional collaboration in a team environmentExceptional follow up and follow through skillsInitiative to learn, apply, and grow new skillsExcellent reading skillsStrong problem-solving skillsStrong listening skillsStrong data entry skills with attention to detailSolid mathematical skills and/or ability to interpret invoicesA positive, proactive customer satisfaction mindset and attitudeProficiency with common office software, such as Microsoft Office Suite; and hardware, such as a PC.PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Physical Requirements The nature of this role is mainly sedentary, with long periods of sitting. However, light physical effort equal to lifting or moving of lightweight materials may be necessaryStanding, bending, and reaching may be requiredMust occasionally lift and/or move up to 25 poundsWork Environment
2026-04-10T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary
24.225 - 28.05 USD / Hourly
POSITION SUMMARYThe Customer Service Representative is responsible for interfacing with customers prior to and/or after sale. Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:· Answer phones in a courteous and friendly manner; greet walk in customers, vendors and partners· Process orders for equipment and parts· Respond to Customer sales inquiries, shipping dates, BOL confirmation via electronic correspondence (email)· Handle cancellations or changes in sales orders and communicate the changes with Operation Supervisor and/or related departments to ensure orders can be produced to meet shipping requirements (truck loads)· Prepare shipping documents such as export papers and commercial invoices· Responsible for logistics; Partner with logistics carrier and obtain freight quotes to minimize cost without jeopardizing quality and delivery of orders· Reviewing freight invoices against quotes and sales orders for proper billing. Submit freight packet to Accounts Payable for payment processing· Support outside sales; contracts, communication (literature), new product introduction etc.· Other projects as assigned and any other task as deemed necessary by Supervisor
2026-04-10T00:00:00Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Santa Ana, California. In this role, you will provide exceptional service to end-users by diagnosing and resolving technical issues, assisting with account access, and guiding users through system navigation and troubleshooting. Your ability to communicate clearly and effectively will be key to delivering an outstanding customer experience. Responsibilities: • Assist customers in identifying and resolving reported issues using established troubleshooting techniques. • Document all customer interactions, including troubleshooting steps and resolutions, within web-based customer service systems. • Provide product education and guidance to users, helping them navigate systems effectively. • Collect detailed information on system issues and escalate complex cases to the Development Team for further investigation. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address inquiries related to 3rd Party photo ordering processes and provide necessary assistance. • Ensure timely and thorough responses to inbound and outbound calls, maintaining a high level of customer satisfaction. • Support basic hardware and software setup, ensuring smooth user experiences.
2026-04-10T00:00:00Z

Customer Service Representative

Glendora, CA
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
We are looking for an experienced and dedicated Customer Service Representative to join our team in Glendora, California. In this Contract to permanent position, you will act as the vital connection between our medical community customers and internal departments, ensuring seamless communication and providing exceptional service. This position offers the opportunity to work in a collaborative environment, learn about a diverse product line, and contribute to company-wide initiatives. Responsibilities: • Handle high volumes of incoming calls related to orders, inquiries, and payments with professionalism and efficiency. • Monitor inventory levels, shipping timelines, and customer priorities to ensure a strategic approach to service delivery. • Maintain and update customer information in the company’s Customer Relationship Management and Oracle JD Edwards software systems. • Collaborate with various departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, and Shipping to provide comprehensive support. • Serve as a backup for processing international orders as needed. • Assist in completing company-wide projects and initiatives to support organizational goals.
2026-04-09T00:00:00Z

Customer Service Representative

Newport Beach, CA
onsite
Temporary
15.8365 - 18.337 USD / Hourly
We are looking for a skilled and personable Customer Service Representative to join our team on a contract basis in Newport Beach, California. This role is centered on delivering exceptional client experiences, fostering relationships, and ensuring smooth store operations. If you have a passion for customer engagement and are excited about contributing to a luxury brand environment, this opportunity is for you. Responsibilities: • Provide personalized and memorable customer service experiences by guiding clients through the custom scent creation process. • Build strong client relationships to achieve and exceed sales goals while maintaining customer loyalty. • Maintain a detailed client book and engage in consistent communication to nurture long-term connections. • Ensure the store environment meets high brand standards, including cleanliness, music, and overall ambiance. • Oversee daily operations such as opening and closing procedures to ensure smooth functionality. • Manage inventory levels by tracking stock, replenishing items, and presenting products attractively. • Coordinate with leadership on product needs, store events, and overall performance metrics. • Assist in planning and executing in-store events, private gatherings, and workshops to elevate the customer experience.
2026-04-10T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving. Responsibilities: • Respond to inbound customer inquiries via phone and email with professionalism and efficiency. • Process customer orders accurately, ensuring all details are entered into the system correctly. • Address and resolve customer concerns, providing solutions or escalating issues when necessary. • Maintain a thorough understanding of company products and services to assist customers effectively. • Collaborate with internal teams to ensure timely order fulfillment and problem resolution. • Handle both inbound and outbound calls to support customer needs and follow-up on inquiries. • Document customer interactions and maintain records for reference and quality assurance. • Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
2026-04-10T00:00:00Z

Customer Support Specialist

Redondo Beach, CA
onsite
20 - 22 USD / Hourly
We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting. • Assist customers in resolving connectivity issues and other technical challenges with their e-bikes. • Maintain accurate and detailed records of customer interactions and resolutions in the system. • Collaborate with internal teams to address and resolve customer concerns effectively. • Guide customers through the purchasing process, offering support with product selection and order placement. • Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information. • Deliver exceptional customer service, ensuring a positive experience at every touchpoint. • Identify opportunities to improve customer satisfaction and suggest process enhancements. • Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
2026-04-09T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-04-03T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-09T00:00:00Z