3 results for Customer Service Representative in Park City, UT

Representative, Customer Service - Skilled

Magna, UT
remote
Temporary
20 - 20 USD / Hourly
Customer Service Representative (Skilled) – ContractJob Type: 52 Week Contract Schedule: Must be able to work PST hoursLocation: RemotePay: $20hr W2About the RoleWe are seeking a Skilled Customer Service Representative to support customer inquiries, order entry, and service-related communications. This role focuses on maintaining strong customer relationships, resolving issues effectively, and supporting internal teams through accurate documentation and communication.The ideal candidate is detail‑oriented, organized, punctual, and experienced in customer service environments that involve data entry or order entry.Key Responsibilities<ul><li>Provide customer support related to sales, promotions, service requests, installations, and general product inquiries.</li><li>Maintain positive customer relationships and ensure all claims or complaints are resolved fairly and in accordance with applicable consumer regulations.</li><li>Support organization-wide efforts to proactively inform, educate, and guide customers through processes and service updates.</li><li>Develop and implement improvement plans based on customer surveys or feedback.</li><li>Follow clearly defined procedures to ensure accurate order entry, documentation, and case handling.</li><li>Communicate effectively across teams to ensure customer needs are fully addressed.</li><li>Maintain compliance with established operational guidelines, workflows, and technical procedures.</li></ul>
2026-03-20T00:00:00Z

Customer Success and Implementation Specialist

South Jordan, UT
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for a dedicated Customer Success and Implementation Specialist to ensure exceptional post-sale experiences for our clients. This role focuses on fostering customer adoption, retention, and long-term value through strategic onboarding, training, and proactive engagement. Based in South Jordan, Utah, this position plays a vital role in driving customer satisfaction and identifying growth opportunities. Responsibilities: • Build and maintain strong, long-term relationships with customers, acting as a trusted advisor to guide them toward successful outcomes. • Develop and implement tailored success plans that align with customer goals and safety objectives. • Monitor customer health metrics, usage patterns, and engagement levels to proactively address potential risks. • Conduct regular check-ins and business reviews to reinforce value and uncover opportunities for growth. • Assist in renewal processes by providing insights into performance metrics and adoption progress. • Collaborate with sales teams to identify and support upsell and cross-sell opportunities. • Lead comprehensive onboarding processes, including system configuration, environment setup, and go-live preparations. • Deliver engaging training sessions for administrators and users, supported by clear and accessible enablement materials. • Maintain detailed onboarding documentation and timelines using internal systems and tools. • Contribute to the development of scalable processes, playbooks, and resources to enhance customer success initiatives.
2026-03-31T00:00:00Z

Outside Sales Representative

Lehi, UT
remote
Temporary
15.2 - 17.6 USD / Hourly
We are looking for a motivated and results-driven Outside Sales Representative to join our team on a contract basis. In this role, you will focus on engaging potential clients through outbound sales efforts while delivering exceptional customer service. Based in Lehi, Utah, this position offers an exciting opportunity to contribute to our sales growth and build lasting client relationships. Responsibilities: • Conduct high-volume outbound calls to prospective customers to generate leads and close sales. • Develop and maintain positive relationships with clients, ensuring their needs are understood and addressed. • Maximize sales opportunities by effectively presenting products and services to potential customers. • Meet and exceed individual sales targets while contributing to overall team goals. • Utilize CRM tools to track sales activity, customer interactions, and follow-ups. • Provide excellent customer service throughout the sales process, ensuring a seamless experience for clients. • Collaborate with team members to refine sales strategies and share insights. • Continuously stay updated on industry trends and product knowledge to enhance sales techniques. • Participate in training sessions and workshops to improve personal and organizational skills.
2026-03-11T00:00:00Z