23 Results for Medical Customer Service Specialist Jobs in Paramus, NJ

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Medical Scheduler

Freehold, NJ
onsite
Temporary / Contract
21.85 - 25 USD / Hourly
We are looking for a Medical Scheduler to support daily scheduling operations for a healthcare team in Monmouth County New Jersey. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable balancing patient coordination with staffing support in a fast-moving environment. The role focuses on keeping schedules accurate, addressing changes quickly, and helping maintain smooth day-to-day operations through clear communication and dependable administrative support. Responsibilities:• Manage and update staff, patient, or client calendars to keep daily schedules accurate and current.• Arrange coverage for time off, unexpected absences, and same-day call-outs while helping maintain appropriate staffing levels.• Notify employees and leaders of schedule adjustments in a timely manner to support operational continuity.• Track scheduling activity, attendance, and coverage details while maintaining organized records and routine reports.• Address conflicts, gaps, and urgent scheduling issues by identifying practical solutions with minimal disruption.• Provide support during onboarding setup by entering and maintaining information within scheduling platforms.• Respond to scheduling-related questions from employees, patients, or other stakeholders with professionalism and clarity.• Prepare summaries and reports on staffing patterns, attendance, and scheduling trends to support operational decisions.• Assist with additional administrative or operational assignments as business needs evolve.
2026-10-27T00:00:00Z

Medical Scheduler

New Brunswick, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a detail-oriented Medical Scheduler to support outpatient behavioral health operations. This Long-term Contract position is fully onsite and plays a key role in coordinating appointments, assisting patients, and ensuring administrative processes run smoothly. The person in this role will serve as an important connection point between patients, clinical staff, and office operations while maintaining accuracy, discretion, and a detail-oriented approach. Responsibilities:• Coordinate patient appointments with accuracy and professionalism while helping maintain efficient daily clinic flow.• Review scheduling documents, service records, and related materials to confirm completeness and resolve discrepancies promptly.• Enter, update, and correct appointment and patient-related information within electronic scheduling systems and department records.• Monitor upcoming calendars for conflicts, inconsistencies, or missing details and communicate issues to the appropriate staff members.• Prepare, print, and share daily schedules and supporting materials with clinicians and team members as needed.• Assist with patient communication by answering calls, routing inquiries appropriately, and providing scheduling support in a courteous manner.• Maintain organized files, logs, reports, and databases to support department operations and accurate recordkeeping.• Provide general administrative support such as preparing correspondence, filing documents, photocopying, and distributing office materials.• Support intake, transfer, or access-related coordination duties as assigned and help distribute initial patient paperwork to the care team.• Uphold confidentiality standards and complete required training, health, and compliance activities for the department
2026-11-05T00:00:00Z

Medical Scheduler

Metuchen, NJ
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Medical Scheduler to join a university-affiliated healthcare setting. This Long-term Contract position is fully onsite and supports a busy office where patient service, accuracy, and professionalism are essential. The ideal candidate will help create a smooth experience for patients by coordinating appointments, managing registration details, and maintaining organized administrative workflows. Responsibilities:• Welcome patients upon arrival and guide them through the check-in and registration process with professionalism and courtesy.• Coordinate and update appointments within the scheduling system to support efficient daily patient flow.• Collect, review, and enter demographic and insurance details while maintaining a high level of accuracy.• Confirm insurance coverage and address scheduling-related questions to help prevent delays in care.• Provide calm, service-focused support to patients and families, including those who may be experiencing stress or urgent concerns.• Assist with administrative tasks such as data entry, report preparation, and general record maintenance.• Monitor and replenish office supply inventory to help ensure uninterrupted front-office operations.• Learn and use internal scheduling or medical records tools as needed, with training provided when applicable.
2026-11-05T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T00:00:00Z

Customer Service Representative

Bayshore, NY
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams. Responsibilities: • Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded. • Act as a primary point of contact between clients and the sales team to keep communication clear and organized. • Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment. • Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion. • Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps. • Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
2026-10-29T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18 - 18.3 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving. Responsibilities: • Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately. • Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case. • Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation. • Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items. • Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience. • Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome. • Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations. • Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps. • Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment. • Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
2026-10-20T00:00:00Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-21T00:00:00Z

Customer Service Representative

Kearny, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance. Responsibilities: • Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates. • Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly. • Coordinate appointments and service schedules to keep deliveries and related activities on track. • Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed. • Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance. • Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs. • Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate. • Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
2026-11-05T00:00:00Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-05T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19 USD / Hourly
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs. Responsibilities:• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
2026-11-03T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-04T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35 - 48 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-11-05T00:00:00Z

Customer Service & Order Processing Representative

Iselin, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-11-04T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-04T00:00:00Z

Medical Receptionist

Union, NJ
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records. Responsibilities:• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.• Help patients complete intake paperwork, verify required information, and support an efficient registration process.• Receive copayments and assist with answering routine questions related to office payment procedures.• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.
2026-11-05T00:00:00Z

E-Billing and Collections Specialist

New York, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an experienced E-Billing and Collections Specialist to support a legal organization in New York, New York. This position oversees electronic invoice processing, billing compliance, and collections activity while helping maintain accurate financial records and timely client payments. The ideal candidate brings strong law firm billing knowledge, sound judgment, and the ability to coordinate effectively with attorneys, clients, and internal teams in a deadline-driven environment. Responsibilities: • Oversee the end-to-end electronic billing cycle, from invoice preparation and submission through follow-up and final resolution. • Apply client-specific billing requirements and firm policies to help ensure invoices are accurate, compliant, and submitted on time. • Maintain billing profiles, matter details, and client instructions within billing systems to support proper setup and ongoing accuracy. • Address invoice rejections by researching issues, making corrections, and resubmitting or appealing charges when appropriate. • Track client budgets and accruals, ensuring updates and submissions are completed within required timeframes. • Support collections efforts by reviewing aged receivables, contacting clients regarding overdue balances, and documenting follow-up activity. • Work closely with attorneys and administrative staff to investigate billing questions, reconcile discrepancies, and resolve payment-related concerns. • Process vendor-related billing items connected to e-billing operations and assist with authorized adjustments, partial payments, and write-offs in line with policy. • Build productive relationships with client finance contacts and e-billing administrators to facilitate efficient invoice handling and payment processing. • Recommend workflow improvements that strengthen billing accuracy, reduce delays, and improve collections performance.
2026-11-02T00:00:00Z

Medical Secretary

Metuchen, NJ
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Medical Secretary to support a busy university-affiliated healthcare office. This long-term contract opportunity is fully onsite and suited for someone who brings strong organization, compassion, and care to every patient interaction. The position plays a key role in coordinating appointments, managing administrative tasks, and helping patients navigate the office with confidence and care. Responsibilities:• Welcome patients upon arrival, guide them through check-in, and help create a detail-oriented and reassuring office experience.• Collect, review, and update patient demographic, insurance, and registration details with a high level of accuracy.• Coordinate appointment bookings, rescheduling, and calendar updates using the organization's scheduling and medical records platforms.• Verify insurance information before visits and communicate clearly with patients regarding registration needs.• Support the office manager with administrative duties such as maintaining records, preparing reports, and organizing daily workflow tasks.• Build and update spreadsheets, generate routine data reports, and assist with presentation materials when needed.• Enter information into office systems promptly while protecting confidentiality and maintaining complete documentation.• Monitor inventory levels and place orders for office supplies to keep the department operating smoothly.• Provide calm, courteous service to patients and clients, including those who may be upset or in urgent situations.
2026-11-05T00:00:00Z

Customer Success Associate

Tarrytown, NY
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction. Responsibilities:<ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul>
2026-11-04T00:00:00Z

Legal Billing Specialist

West Caldwell, NJ
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
A busy company in the West Caldwell area is seeking a Legal Billing Specialist to join their growing firm. This Legal Billing Specialist will get the chance to join an exciting growing team that loves to promote within. The ideal Legal Billing Specialist will have experience with e-billing and have proficiency with Aderant (not required). Other responsibilities of this Legal Billing Specialist will include but not be limited to: Legal Billing Specialist Responsibilities:<ul><li>Compile, review, and process attorney time entries and expenses to generate accurate client invoices in accordance with established billing schedules and client-specific requirements.</li><li>Review and edit pre-bills for accuracy, making adjustments and revisions based on attorney feedback, billing instructions, and client guidelines.</li><li>Prepare and execute complex client invoices, ensuring proper formatting, supporting documentation, billing rates, and expense allocations.</li><li>Manage a high volume of monthly billing transactions while maintaining accuracy and meeting strict billing deadlines.</li><li>Review billing activity for discrepancies, missing information, duplicate entries, and potential billing errors before invoices are finalized and distributed.</li><li>Apply client retainer funds and ensure payments and adjustments are accurately reflected within the billing system.</li><li>Process attorney-approved write-offs, billing adjustments, credits, and other account modifications as needed.</li><li>Develop, maintain, and monitor billing schedules to ensure invoices are prepared and submitted in a timely manner.</li><li>Work closely with attorneys, legal secretaries, and other internal departments to address billing questions, resolve discrepancies, and obtain necessary approvals.</li><li>Communicate with clients as needed regarding invoice inquiries, billing corrections, and supporting documentation.</li><li>Generate monthly billing reports and provide reporting support to management and attorneys regarding billing activity, outstanding invoices, and related financial information.</li><li>Maintain organized and accurate billing records while ensuring adherence to firm policies, client billing guidelines, and established procedures.</li><li>Assist with special billing projects and other administrative or accounting-related duties as assigned.</li></ul>This Legal Billing Specialist position is paying between $70,000 and $80,000 annually depending on experience. If interested in this Legal Billing Specialist role apply today!
2026-11-03T00:00:00Z

23 results for Medical Customer Service Specialist in Paramus, NJ