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13 results for Medical Customer Service Specialist in Paramus, NJ

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-24T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-22T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Englewood Cliffs, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Jersey in a contract-to-permanent capacity. This hybrid position offers a schedule of four days on site and one day remote, with some flexibility based on availability. The role focuses on supporting daily customer operations through order coordination, shipment handling, and accurate recordkeeping while delivering responsive service across phone and email channels. Responsibilities: • Manage customer order entry with accuracy and ensure information is updated correctly in company systems. • Coordinate outbound shipments by preparing orders for processing and confirming they are sent on time. • Accept incoming deliveries, document received items, and maintain organized shipment records. • Monitor inventory counts and update stock information to help maintain reliable product availability. • Provide timely support to customers through inbound calls, outbound follow-up, and email communication. • Use Salesforce and other internal tools to track customer activity, order details, and service updates. • Assist with scheduling needs and related administrative tasks that support customer service operations.
2026-04-24T00:00:00Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-23T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment. Responsibilities: • Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach. • Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests. • Enter and update customer, order, and account information accurately within internal systems and spreadsheets. • Coordinate appointments and schedule-related communication to support efficient service delivery. • Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues. • Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work. • Support property-related customer service activities while ensuring details are recorded clearly and consistently. • Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively.
2026-04-24T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills. Responsibilities:• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.• Manage return requests for quality review and follow product status through each stage of the process.• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.• Check product availability and related order information to support accurate request handling.• Communicate professionally with customers regarding service needs, request progress, and next steps.• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.
2026-04-23T00:00:00Z

Billing and Collections Specialist

New York, NY
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for a detail-oriented Billing and Collections Specialist to join our client's team in Brooklyn, New York. In this role, you will manage various billing and collection activities, ensuring accuracy and efficiency in financial operations. If you have experience in construction billing or familiarity with lien waivers and AIA billing, you will thrive in this fast-paced environment. Responsibilities:• Oversee the complete monthly billing process, including preparing invoices, securing necessary approvals, and ensuring timely submissions.• Maintain and update spreadsheets for clients, ensuring data accuracy and organization.• Handle change orders and manage billing processes, including follow-ups on lien waivers for subcontractors.• Collaborate with project managers to support reporting and provide necessary financial insights.• Assist in audit-related activities by preparing and organizing relevant documentation.• Ensure compliance with billing standards and practices, particularly in construction-related projects.• Work closely with the controller to finalize and notarize invoices as required.• Provide support in resolving billing discrepancies and client inquiries in a timely manner. If this person is you, please apply directly to victoria.iacoviello@roberthalf
2026-04-13T00:00:00Z

Medical Receptionist

Bridgewater, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detail-oriented Receptionist to join our team on a contract basis. In this role, you will serve as the first point of contact, creating a welcoming and professional experience while supporting day-to-day administrative operations. This is an excellent opportunity for someone with strong organizational and communication skills and experience in a front office environment. Responsibilities:<ul><li>Greet visitors and clients in a friendly and professional manner, ensuring a positive first impression.</li><li>Manage check-in and check-out processes while maintaining accurate records.</li><li>Schedule and confirm appointments, coordinating as needed with internal team members.</li><li>Handle incoming calls and respond to inquiries promptly and courteously.</li><li>Maintain an organized front office, including managing files, paperwork, and supplies.</li><li>Verify and update information in internal systems to ensure accuracy.</li><li>Assist in maintaining compliance with company policies and procedures.</li><li>Provide general administrative support to ensure smooth daily operations.</li><li>Keep records up to date and ensure data integrity.</li></ul>
2026-04-24T00:00:00Z

Medical Receptionist

Raritan, NJ
onsite
Permanent / Full Time
40000 - 48000 USD / Yearly
40,000 - 48,000 benefits:<ul><li>medical</li><li>paid time off</li></ul> We are seeking an experienced Medical Receptionist to support our client’s healthcare office in the Raritan, NJ area. This is an on-site position with a pay rate of $21–$24/hr based on experience. Enjoy a consistent Monday–Friday work schedule with no nights, weekends, or holiday shifts required. This role is open for full-time or part-time depending on what you are looking for (Medical benefits are offered for full-time employees) Key Responsibilities:<ul><li>Patient Intake & Check-in: Welcome and check in patients, verify and update personal and financial information, and create a positive experience upon arrival.</li><li>Scheduling & Coordination: Manage appointment calendars, assist with rescheduling, and inform healthcare providers of patient arrivals.</li><li>Administrative Duties: Answer multi-line phones, manage email correspondence, sort incoming mail, and maintain office supplies inventory.</li><li>Financial & Insurance Management: Verify insurance eligibility, collect co-pays, and assist with patient billing and third-party payer coordination.</li><li>EHR Management: Maintain and update patient records within Electronic Health Records (EHR) systems, ensuring security and confidentiality.</li></ul>Position Details:<ul><li>Pay Rate: $21–$24/hr, depending on experience </li><li>Schedule: Monday–Friday, 8:30am–5:00/5:30pm</li><li>Location: On-site in the Raritan area</li></ul>
2026-04-08T00:00:00Z

Senior Billing Specialist

New York, NY
onsite
Permanent / Full Time
130000 - 135000 USD / Yearly
We are looking for an experienced Senior Billing Specialist to join our client's legal team in New York, New York. In this role, you will play a pivotal part in managing the firm's billing operations, ensuring accuracy and efficiency in all processes. This position involves close collaboration with attorneys, administrative staff, and clients to deliver timely and precise financial information. Responsibilities:• Prepare and distribute accurate pre-bills, invoices, and financial reports using Aderant software.• Process write-offs, deferrals, transfers, and split-time entries while adhering to firm policies.• Maintain task codes and ensure proper allocation for billing purposes.• Follow up on outstanding invoices, addressing client inquiries and resolving issues promptly.• Conduct thorough research to answer billing-related questions and provide solutions.• Collaborate with attorneys, secretaries, and clients to ensure smooth billing operations.• Proofread and review billing documents for accuracy and compliance with legal standards.• Generate standard analyses and reports to support financial decision-making.• Ensure all billing activities are organized and meet deadlines.• Monitor and maintain billing records with a strong attention to detail. If this person is you, please apply directly to victoria.iacoviello@roberthalf
2026-03-27T00:00:00Z

Legal Billing Specialist

Florham Park, NJ
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
A busy firm in the Florham Park area is seeking a Legal Billing Specialist to join their growing company. This Legal Billing Specialist will get the chance to join a growing firm that offers stability, flexible work schedule, and excellent work/life balance. This Legal Billing Specialist will help manage the full billing cycle, maintain organized financial records, and contribute to timely payment processing and account follow-up. The ideal Legal Billing Specialist will have 3+ years of legal billing experience and have electronic billing (e-billing) experience. Responsibilities of this Legal Billing Specialist will include but not be limited to: Legal Billing Specialist Responsibilities:<ul><li>Manage the end-to-end preparation of client invoices by reviewing time entries, applying billing guidelines, and issuing finalized statements on schedule.</li><li>Examine billing drafts carefully to correct errors, confirm completeness, and ensure charges align with client-specific terms and engagement requirements.</li><li>Submit invoices through electronic billing platforms when required and monitor portal activity to resolve rejections or submission issues promptly.</li><li>Track outstanding receivables, communicate regarding past-due balances, and assist with collection efforts to improve payment timeliness.</li><li>Record incoming payments, reconcile client accounts, and research discrepancies to maintain accurate financial data.</li><li>Partner with attorneys and administrative team members to obtain timely time entries, secure billing approval, and process needed revisions or write-downs.</li><li>Maintain orderly billing files, supporting documents, and recurring reports to ensure information is accessible and audit-ready.</li><li>Prepare regular summaries on billing activity and accounts receivable status for firm leadership.</li><li>Support trust account monitoring and related compliance tasks as needed, following established legal accounting practices.</li><li>Respond to client billing questions with professionalism and clarity while helping preserve positive working relationships.</li></ul>This Legal Billing Specialist role is paying between $70,000 and $80,000 annually depending on experience. If interested in this Legal Billing Specialist position, apply today!
2026-04-24T00:00:00Z