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13 results for Medical Customer Service Specialist in Paramus, NJ

Medical Biller/Collections Specialist

Bridgeport, CT
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a contract basis in Bridgeport, Connecticut. This role focuses on managing accounts receivable functions, ensuring accurate record-keeping, and overseeing payment processes. If you have strong organizational skills and experience in medical billing, this position offers an excellent opportunity to contribute to the financial operations of a healthcare setting. Responsibilities: • Oversee accounts receivable activities, including managing payment records and ensuring accuracy. • Process and reconcile cash receipts efficiently while maintaining up-to-date financial records. • Conduct follow-up inquiries on outstanding payments to ensure timely resolution. • Prepare and review month-end financial reports to maintain balanced accounts. • Perform data entry tasks with precision to update patient and billing information. • Utilize Epic systems for hospital billing processes and data management. • Apply medical terminology knowledge to ensure proper billing and coding. • Provide exceptional customer care by addressing billing inquiries and resolving issues. • Collaborate with other departments to streamline billing operations and optimize workflows. • Maintain compliance with healthcare regulations and practices in all billing activities.
2026-04-13T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-17T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-15T00:00:00Z

Customer Experience Specialist

Woodbridge, NJ
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment. Responsibilities:• Assist customers with setting up new accounts and provide guidance throughout the process.• Address customer inquiries and resolve issues promptly and professionally.• Deliver exceptional customer service to ensure satisfaction and foster loyalty.• Maintain accurate records of customer interactions and account details using CRM tools.• Collaborate with team members to improve service processes and customer experiences.• Utilize Microsoft Excel and other tools to compile and analyze customer data.• Stay informed about company products, services, and policies to provide accurate information.• Uphold a business casual dress code to maintain a neat appearance.• Ensure compliance with all relevant regulations and company standards.• Contribute to team goals by supporting day-to-day operations and initiatives.
2026-04-17T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Billing and Collections Specialist

New York, NY
onsite
Permanent
75000 - 80000 USD / Yearly
We are looking for a detail-oriented Billing and Collections Specialist to join our client's team in Brooklyn, New York. In this role, you will manage various billing and collection activities, ensuring accuracy and efficiency in financial operations. If you have experience in construction billing or familiarity with lien waivers and AIA billing, you will thrive in this fast-paced environment. Responsibilities:• Oversee the complete monthly billing process, including preparing invoices, securing necessary approvals, and ensuring timely submissions.• Maintain and update spreadsheets for clients, ensuring data accuracy and organization.• Handle change orders and manage billing processes, including follow-ups on lien waivers for subcontractors.• Collaborate with project managers to support reporting and provide necessary financial insights.• Assist in audit-related activities by preparing and organizing relevant documentation.• Ensure compliance with billing standards and practices, particularly in construction-related projects.• Work closely with the controller to finalize and notarize invoices as required.• Provide support in resolving billing discrepancies and client inquiries in a timely manner. If this person is you, please apply directly to victoria.iacoviello@roberthalf
2026-04-13T00:00:00Z

Medical Receptionist

East Brunswick, NJ
onsite
Temporary
20.9 - 22 USD / Hourly
We are looking for a detail-oriented and organized Medical Receptionist to join our team on a contract basis in East Brunswick, New Jersey. This role is essential in ensuring smooth front office operations and providing excellent service to patients in a medical setting. If you have experience in patient scheduling, check-ins, and basic medical terminology, we encourage you to apply. Responsibilities: • Schedule patient appointments efficiently, ensuring minimal wait times and optimal use of clinic resources. • Manage front office operations, including greeting patients and answering inquiries in a courteous manner. • Oversee patient check-in and registration processes, verifying information and updating records as needed. • Handle incoming calls and direct them to the appropriate departments or staff members. • Maintain organized and accurate records, ensuring compliance with medical office standards. • Assist in coordinating with medical staff to ensure seamless patient flow and timely service. • Utilize basic medical terminology to support communication with patients and healthcare professionals. • Monitor and replenish office supplies to maintain a well-functioning workspace. • Ensure confidentiality and adhere to HIPAA regulations while handling sensitive patient information. • Collaborate with the team to improve office procedures and enhance patient satisfaction.
2026-04-17T00:00:00Z

Medical Receptionist

Bridgewater, NJ
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a detail-oriented Receptionist to join our team on a contract basis. In this role, you will serve as the first point of contact, creating a welcoming and professional experience while supporting day-to-day administrative operations. This is an excellent opportunity for someone with strong organizational and communication skills and experience in a front office environment. Responsibilities:<ul><li>Greet visitors and clients in a friendly and professional manner, ensuring a positive first impression.</li><li>Manage check-in and check-out processes while maintaining accurate records.</li><li>Schedule and confirm appointments, coordinating as needed with internal team members.</li><li>Handle incoming calls and respond to inquiries promptly and courteously.</li><li>Maintain an organized front office, including managing files, paperwork, and supplies.</li><li>Verify and update information in internal systems to ensure accuracy.</li><li>Assist in maintaining compliance with company policies and procedures.</li><li>Provide general administrative support to ensure smooth daily operations.</li><li>Keep records up to date and ensure data integrity.</li></ul>
2026-04-17T00:00:00Z

Medical Receptionist

Brooklyn, NY
onsite
Permanent
38000 - 40000 USD / Yearly
We are looking for a dedicated Medical Receptionist to join our team in Brooklyn, New York. This role requires excellent customer service skills and the ability to handle benefits administration with accuracy and attention to detail. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring administrative tasks are managed efficiently. Responsibilities: • Serve as the primary point of contact for patients, greeting them warmly and addressing inquiries. • Manage benefits administration tasks, including coordination and communication with patients regarding their coverage. • Facilitate COBRA administration and ensure compliance with relevant policies. • Handle leave of absence requests and maintain accurate records. • Assist with compensation and benefits-related matters, ensuring all documentation is completed properly. • Maintain patient confidentiality and adhere to healthcare regulations. • Coordinate schedules and appointments, ensuring seamless operations. • Provide support for half-day operations on Fridays while maintaining quality service. • Collaborate with team members to enhance client-facing experiences and address concerns effectively. • Ensure the reception area remains organized and detail oriented at all times.
2026-03-20T00:00:00Z

Medical Receptionist

Raritan, NJ
onsite
Permanent
40000 - 48000 USD / Yearly
40,000 - 48,000 benefits:<ul><li>medical</li><li>paid time off</li></ul> We are seeking an experienced Medical Receptionist to support our client’s healthcare office in the Raritan, NJ area. This is an on-site position with a pay rate of $21–$24/hr based on experience. Enjoy a consistent Monday–Friday work schedule with no nights, weekends, or holiday shifts required. This role is open for full-time or part-time depending on what you are looking for (Medical benefits are offered for full-time employees) Key Responsibilities:<ul><li>Patient Intake & Check-in: Welcome and check in patients, verify and update personal and financial information, and create a positive experience upon arrival.</li><li>Scheduling & Coordination: Manage appointment calendars, assist with rescheduling, and inform healthcare providers of patient arrivals.</li><li>Administrative Duties: Answer multi-line phones, manage email correspondence, sort incoming mail, and maintain office supplies inventory.</li><li>Financial & Insurance Management: Verify insurance eligibility, collect co-pays, and assist with patient billing and third-party payer coordination.</li><li>EHR Management: Maintain and update patient records within Electronic Health Records (EHR) systems, ensuring security and confidentiality.</li></ul>Position Details:<ul><li>Pay Rate: $21–$24/hr, depending on experience </li><li>Schedule: Monday–Friday, 8:30am–5:00/5:30pm</li><li>Location: On-site in the Raritan area</li></ul>
2026-04-08T00:00:00Z

Senior Billing Specialist

New York, NY
onsite
Permanent
130000 - 135000 USD / Yearly
We are looking for an experienced Senior Billing Specialist to join our client's legal team in New York, New York. In this role, you will play a pivotal part in managing the firm's billing operations, ensuring accuracy and efficiency in all processes. This position involves close collaboration with attorneys, administrative staff, and clients to deliver timely and precise financial information. Responsibilities:• Prepare and distribute accurate pre-bills, invoices, and financial reports using Aderant software.• Process write-offs, deferrals, transfers, and split-time entries while adhering to firm policies.• Maintain task codes and ensure proper allocation for billing purposes.• Follow up on outstanding invoices, addressing client inquiries and resolving issues promptly.• Conduct thorough research to answer billing-related questions and provide solutions.• Collaborate with attorneys, secretaries, and clients to ensure smooth billing operations.• Proofread and review billing documents for accuracy and compliance with legal standards.• Generate standard analyses and reports to support financial decision-making.• Ensure all billing activities are organized and meet deadlines.• Monitor and maintain billing records with a strong attention to detail. If this person is you, please apply directly to victoria.iacoviello@roberthalf
2026-03-27T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z