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17 results for Medical Customer Service Specialist in Paramus, NJ

Medical Billing Specialist

Garden City, NY
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review. Key Duties:• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.
2026-07-10T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards. Responsibilities:• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.
2026-07-07T00:00:00Z

Medical Accounts Receivable Specialist

Westbury, NY
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review. Key Duties:• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.
2026-07-16T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
19 - 20 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-07-15T00:00:00Z

Patient Registration Specialist

Trumbull, CT
onsite
Temporary / Contract
18 - 21 USD / Hourly
Position OverviewA leading healthcare organization in Trumbull, CT is seeking a compassionate and detail-oriented Patient Registration Specialist to join its team on a contract-to-hire basis. This position serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience through accurate registration, insurance verification, appointment scheduling, and administrative support.The ideal candidate will have strong customer service skills, experience working in a healthcare setting, and the ability to manage multiple priorities in a fast-paced environment.Responsibilities<ul><li>Greet and register patients in a professional and courteous manner.</li><li>Collect, verify, and update patient demographic and insurance information.</li><li>Verify insurance eligibility, coverage, authorizations, and referrals as required.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Explain registration forms, consent documents, and patient policies.</li><li>Process patient check-ins and check-outs efficiently.</li><li>Collect copayments, deductibles, and outstanding balances when applicable.</li><li>Maintain accurate patient records within the electronic medical record (EMR) system.</li><li>Respond to patient inquiries regarding appointments, insurance coverage, and general office procedures.</li><li>Ensure compliance with HIPAA and organizational privacy standards.</li><li>Coordinate with clinical and administrative staff to ensure smooth patient flow.</li><li>Handle incoming phone calls and provide exceptional customer service.</li><li>Assist with administrative projects and other duties as assigned.</li></ul>
2026-07-09T00:00:00Z

Healthcare Data Entry Specialist

Brooklyn, NY
onsite
Temporary / Contract
22 - 22 USD / Hourly
This role sits in a high-volume, deadline-driven healthcare data environment where accuracy and speed are critical. You’ll be working behind the scenes supporting hospitals, clinics, and provider offices by ensuring sensitive patient and billing data is captured correctly as it flows through an automated OCR processing platform. When the system can’t read or verify information, you step in—reviewing, correcting, and manually entering data with precision to maintain compliance, integrity, and continuity across the workflow. Location: Brooklyn, NY | Schedule: Mon–Fri, 8 AM–5 PMWhat You’ll Do<ul><li>Manually extract, enter, and verify data not captured by OCR systems</li><li>Review and correct automated data for accuracy and completeness</li><li>Audit and resolve discrepancies in healthcare documents (e.g., billing, EOBs, medical records)</li><li>Maintain data integrity by following strict protocols and HIPAA guidelines</li><li>Meet daily production and quality goals as part of a team</li></ul>
2026-07-08T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism. Responsibilities:• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.
2026-07-14T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for an experienced Customer Service Representative to support event registration and guest services in Anaheim, CA. This is a Contract position suited for someone who enjoys helping people, staying organized, and creating a smooth arrival experience in a busy event setting. The ideal candidate will combine professionalism, attention to detail, and strong communication skills to assist attendees and keep front-desk operations running efficiently. Responsibilities:• Welcome attendees warmly and create a positive first impression at the registration area.• Process guest check-ins with accuracy and efficiency while maintaining a high level of professionalism.• Distribute name badges, printed materials, and wayfinding information to help visitors navigate the event.• Respond to participant inquiries and provide clear, helpful information about schedules, locations, and general event details.• Complete administrative tasks such as entering information, preparing registration items, and keeping attendance documentation up to date.• Maintain a neat, orderly, and inviting front-desk space throughout the assignment.• Coordinate with on-site event personnel to address questions, resolve issues, and escalate concerns when appropriate.• Contribute to overall event success by delivering consistent customer support during all guest interactions.
2026-07-15T00:00:00Z

Customer Service Representative

Monmouth Junction, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution. • Enter customer orders accurately into internal systems while verifying product, quantity, and account information. • Review and process purchase order details to ensure requests are recorded correctly and routed without delays. • Investigate customer concerns and work toward practical resolutions that align with service expectations. • Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking. • Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
2026-07-13T00:00:00Z

Customer Service Manager

Fairfield, NJ
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment. Responsibilities:• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.
2026-06-16T00:00:00Z

Customer Experience Representative

Bethel, CT
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage. Responsibilities: • Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships. • Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up. • Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment. • Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs. • Provide product guidance and technical assistance to help customers make informed purchasing decisions. • Manage return requests and help resolve service issues in a thorough and customer-focused manner. • Step in to support order entry coverage when needed to maintain workflow continuity across the team. • Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
2026-07-14T00:00:00Z

Customer Service & Order Processing Representative

Woodbridge, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service. Responsibilities:• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.• Investigate transit-related damage issues and submit claims documentation to support timely resolution.• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.• Maintain organized records and complete general administrative support tasks as needed within the office.• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.
2026-07-15T00:00:00Z

Patient Care Coordinator

Uniondale, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Patient Care Coordinator to support clinical order follow-up and care documentation workflows for a healthcare organization. This contract position with the potential to become permanent is ideal for someone who is highly organized, communicates effectively with medical offices, and can keep physician orders moving through the review and signature process without delays. The person in this role will help maintain regulatory readiness, monitor compliance performance, and partner with internal care teams to ensure patient-related documentation is accurate, complete, and properly returned. Responsibilities:• Coordinate the timely distribution of plans of treatment, interim orders, and related care documents to physicians or other authorized practitioners for review and signature.• Build strong working relationships with provider office staff to improve communication and speed up the return of signed orders and care updates.• Oversee day-to-day order management activities and refine workflows to promote accuracy, consistency, and efficiency.• Monitor compliance metrics tied to physician orders and documentation requirements, and share updates with departmental leadership as needed.• Identify delays, missing signatures, or documentation concerns and escalate unresolved issues to the appropriate team members and leaders.• Track changes to care orders and promptly notify the clinical team when review or follow-up is required.• Support audit and survey preparation by supplying documentation and participating in review activities when requested.• Attend department meetings and contribute updates related to order processing, compliance status, and operational improvement.• Prepare reports, spreadsheets, and visual summaries that show order workflow activity, outstanding items, and progress trends.• Perform additional coordination and administrative support duties as assigned to meet team and patient care needs.
2026-07-14T00:00:00Z

Sr. Billing Operations Specialist

Stamford, CT
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
Sr. Billing Operations Specialist Our client is seeking a Sr. Billing Operations Specialist to join their growing Finance Operations team in Stamford, CT. This individual will play a critical role in managing the end-to-end billing process within a fast-paced managed services environment where the company serves as an intermediary between third-party service providers and its clients.The ideal candidate will have experience supporting high-volume billing operations, accounts receivable, and customer invoicing within a services-based organization. This role requires strong analytical skills, exceptional attention to detail, and the ability to collaborate cross-functionally with Operations, Client Services, Accounting, and external vendor partners to ensure accurate billing, timely collections, and efficient cash flow management.This position offers the opportunity to become a key contributor within a growing organization while helping drive process improvements, reporting enhancements, and operational efficiencies across the order-to-cash cycle. Key Responsibilities<ul><li>Manage the full billing lifecycle for client accounts, ensuring accurate and timely invoicing based on contractual agreements, vendor charges, service activity, and approved pricing structures.</li><li>Review and reconcile third-party vendor invoices to validate billable expenses, labor costs, service volumes, and client-specific allocations prior to invoicing customers.</li><li>Prepare, audit, and distribute high-volume customer invoices while ensuring all supporting documentation and approvals are properly maintained.</li><li>Partner closely with Operations, Client Services, and Accounting teams to investigate and resolve billing discrepancies, pricing questions, invoice disputes, and client inquiries.</li><li>Monitor accounts receivable activity, support collections efforts, and work directly with customers to resolve outstanding balances, remittance questions, and payment delays.</li><li>Track and manage billing exceptions, credit memos, invoice adjustments, and dispute resolution through completion.</li><li>Maintain customer master data, billing profiles, invoice delivery preferences, contract terms, purchase order requirements, and pricing schedules within the ERP system.</li><li>Prepare and analyze billing and collections metrics, including invoice accuracy, billing cycle times, dispute aging, DSO trends, collections performance, and cash application reporting.</li><li>Support month-end close activities by ensuring billing, receivables, accruals, and related reconciliations are completed accurately and on schedule.</li><li>Identify opportunities to improve billing workflows, reporting capabilities, automation, and internal controls across the order-to-cash process.</li><li>Assist with ERP optimization initiatives, process documentation, and ongoing finance transformation projects.</li></ul>
2026-06-17T00:00:00Z

Client Account Specialist

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function. Responsibilities:• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.• Generate billing statements and supporting documentation to provide clients with clear, timely account information.• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.• Support routine account analysis by identifying trends, exceptions, and items requiring further review.• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.
2026-06-23T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to support sales-related service activities for a growing team in Hauppauge, New York. This role is ideal for someone who can manage client inquiries with accuracy, maintain strong communication across internal and external contacts, and use Excel confidently to organize information and support day-to-day operations. The position offers an opportunity to contribute to both customer satisfaction and sales support through responsive, detail-oriented service. Responsibilities:• Respond to customer questions and requests by phone, email, and other communication channels in a timely and accurate manner.• Support sales activities by preparing quotes, processing orders, and following up with customers to ensure smooth service delivery.• Maintain accurate customer records, sales information, and service updates using Excel and internal systems.• Coordinate with internal departments to resolve order issues, provide status updates, and keep customers informed.• Assist with inbound and outbound customer interactions that help strengthen relationships and identify sales opportunities.• Monitor open requests and take proactive steps to ensure problems are addressed efficiently and completely.• Prepare routine reports and track key customer or sales-related data to support team decision-making.
2026-06-23T00:00:00Z