17 Results for Desktop Support Analyst Jobs in Paramus, NJ

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Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshooting. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring timely resolution for end users. • Support Apple devices and Apple iOS platforms by diagnosing problems, configuring settings, and maintaining reliable performance. • Administer device management tasks through Jamf Pro, including provisioning, policy updates, and routine support activities. • Troubleshoot hardware failures and coordinate repair or replacement of workstations and related equipment as needed. • Assist users with identity and access issues by supporting authentication tools such as Okta. • Provide support for desktop environments that interact with technologies such as Cisco, Citrix, Android, and computer hardware platforms. • Set up, image, deploy, and maintain end-user devices to meet operational and security standards. • Document incidents, solutions, and recurring technical issues to improve service efficiency and knowledge sharing.
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support. Responsibilities: • Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently. • Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption. • Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times. • Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments. • Assist with account access and user support tasks involving Active Directory and related desktop tools. • Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate. • Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service. • Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently. Responsibilities: • Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed. • Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal. • Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly. • Administer user permissions and assist with software installation, updates, and deployment activities across supported devices. • Support basic network-related tasks and contribute to IT initiatives that improve local technology operations. • Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners. • Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
2026-09-30T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

Senior Desktop Support Engineer

White Plains, NY
onsite
Permanent / Full Time
105000 - 110000 USD / Yearly
• Engineer and support Windows desktop and laptop environments. • Design, deploy, and manage application deployments. • Administer Microsoft Intune while supporting the organization's migration from SCCM. • Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. • Troubleshoot complex desktop and endpoint issues escalated from Service Desk. • Develop scripts and automation to improve desktop administration. • Create and maintain technical documentation and standards. • Support endpoint security initiatives, including enterprise antivirus/Defender deployments. • Work closely with Infrastructure engineers supporting the backend server environment. • Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!). What we understand ideal experience should be • Windows Desktop Engineering • Microsoft Intune & SCCM (migration experience preferred) • Citrix Cloud / Virtual Desktop Infrastructure (VDI) • Windows image management • Scripting (PowerShell preferred) • Application packaging and deployment • Endpoint security / Microsoft Defender • Nutanix virtualization familiarity • Dell enterprise laptop environments • Strong documentation and troubleshooting skills
2026-10-02T00:00:00Z

Help Desk Analyst I

Wappingers Falls, NY
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Help Desk Analyst I to join a team in a contract-to-permanent role. This role supports end users across desktop, server, and productivity environments, while delivering responsive technical assistance and a high standard of customer care. The ideal candidate brings strong troubleshooting ability, communicates clearly with both technical and non-technical users, and works effectively in a collaborative support setting. Responsibilities: • Provide day-to-day technical support for Windows-based PCs, desktop hardware, and related workstation issues for end users. • Troubleshoot and resolve incidents involving Microsoft 365 applications, antivirus software, malware concerns, and general access or performance problems. • Support both PC and Mac environments, ensuring users receive timely assistance across multiple platforms. • Monitor, update, and manage service requests through a ticketing system, maintaining accurate documentation and follow-through on open issues. • Assist with administration and support activities for Windows Server, Exchange Server, and Terminal Server environments as needed. • Work closely with team members to diagnose recurring technical problems, escalate complex issues appropriately, and improve service delivery. • Help maintain and support core office technologies, including desktop equipment, PC hardware, and PBX/PABX-related user support when required. • Contribute to basic network and security troubleshooting, including support related to routers, firewalls, and endpoint protection tools when applicable.
2026-09-21T00:00:00Z

Application Support Engineer

Woodbridge, NJ
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-09-25T00:00:00Z

Help Desk Manager

New York, NY
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for a Help Desk Manager to lead day-to-day support operations and deliver dependable IT assistance for users across the organization in New York, New York. This Long-term Contract position is ideal for a hands-on leader who can oversee service delivery, strengthen support processes, and guide technical teams in a fast-paced environment. The role requires strong experience with Microsoft technologies and a practical approach to resolving issues, improving workflows, and maintaining stable end-user services. Responsibilities: • Direct daily help desk activities, ensuring timely resolution of service desk tickets and consistent support for end users. • Supervise deskside support and remote assistance efforts while promoting high service standards across the support team. • Manage and maintain core Microsoft environments, including Windows Server, Microsoft 365, Azure, and SharePoint. • Oversee user account administration, access controls, and directory services within Active Directory. • Create, update, and enforce Group Policy settings to support security, system configuration, and operational consistency. • Use PowerShell scripting to automate repetitive administrative tasks and improve support efficiency. • Monitor ITSM workflows, track ticket trends, and implement process improvements that enhance response and resolution times. • Partner with internal stakeholders to address technical issues, prioritize support needs, and maintain reliable IT operations.
2026-09-21T00:00:00Z

Help Desk Lead / IT Client Services

Montvale, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are seeking a hands-on Help Desk Lead / IT Client Services to lead IT support and deliver an exceptional end-user experience.This role combines hands-on technical support, help desk leadership, MSP management, and service improvement. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP). Keys: <ol><li>Extensive experience working as a "hands-on" Help Desk Lead</li><li>Somebody who can write technical documentation</li></ol>Responsibilities Hands-On Technical Support<ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul>Help Desk & MSP Management<ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul>Customer Service & Service Improvement<ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul>Documentation & Knowledge Management<ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.IT Client Services & Help Desk Lead</li></ul>
2026-10-02T00:00:00Z

Sales Support Specialist

Summit, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Cybersecurity Analyst

Oyster Bay, NY
onsite
Permanent / Full Time
80000 - 105000 USD / Yearly
We are looking for a Cybersecurity Analyst to help protect and strengthen the organization’s technology environment in Oyster Bay, New York. In this role, you will monitor security events, investigate potential threats, and work closely with IT partners to reduce risk across systems and infrastructure. This position also supports secure operations through documentation, system maintenance, and guidance on compliant technology use, including approved AI tools. Responsibilities: • Monitor networks, endpoints, and security tools to detect threats, unusual behavior, vulnerabilities, and unauthorized activity across the environment. • Investigate security events from initial alert through resolution, documenting findings, assessing business impact, and identifying underlying causes. • Evaluate security risks, rank remediation priorities, and collaborate with internal technology teams to implement effective corrective measures. • Review the effectiveness of security controls and confirm that mitigation efforts are completed, tested, and properly validated. • Escalate material cybersecurity, governance, compliance, and risk concerns to leadership with clear analysis to support informed decisions. • Provide guidance on the secure and policy-aligned use of approved artificial intelligence solutions and assist with oversight of related practices. • Assist with infrastructure administration by supporting patching, upgrades, testing, and security improvements, including occasional after-hours maintenance activities. • Maintain current documentation for system settings, security measures, asset inventories, and operational procedures to support audit readiness and continuity. • Offer secondary technical support for escalated user issues and service requests when additional troubleshooting expertise is needed.
2026-09-11T00:00:00Z

Operations Analyst

New Brunswick, NJ
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:full medical coverage and retirement savings plan Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi
2026-09-22T00:00:00Z

PC Technician

South Plainfield, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently. Responsibilities: • Provide comprehensive desktop and PC support across main and satellite office locations. • Troubleshoot and maintain printers, including high-volume and specialized label printers. • Offer basic support for NetSuite and assist with related system issues. • Manage and support the RingCentral communication platform. • Maintain and troubleshoot security camera systems to ensure functionality. • Address and resolve hardware and software issues in a Windows/Microsoft environment. • Collaborate with a small IT team to ensure seamless technology operations. • Travel occasionally to satellite locations to provide on-site technical support. • Respond promptly to reactive troubleshooting needs in a fast-paced environment. • Assist with general IT support tasks as they arise across business operations.
2026-09-25T00:00:00Z

17 results for Desktop Support Analyst in Paramus, NJ