We are looking for an Office Services Associate to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential back-office support, including copy and mail services, while maintaining high standards of customer service and operational efficiency. This position offers a dynamic environment where attention to detail and strong organizational skills are key to success.<br><br>Responsibilities:<br>• Handle reprographics and mail services in both physical and digital formats, ensuring timely and accurate completion of tasks.<br>• Follow established procedures to prioritize and manage workflow effectively, meeting deadlines and client expectations.<br>• Perform quality assurance checks on completed work to maintain high standards of service.<br>• Troubleshoot basic equipment issues and coordinate with supervisors or clients to resolve any operational challenges.<br>• Load and maintain office machinery with necessary supplies such as paper and toner, ensuring uninterrupted functionality.<br>• Maintain accurate logs for all office services activities, ensuring proper documentation and tracking.<br>• Assist with breakroom and conference room cleanup, promoting a tidy and organized workplace.<br>• Adhere to company policies as well as client-specific site policies to ensure compliance and professionalism.<br>• Provide exceptional customer service to enhance client relationships and satisfaction.<br>• Lift and transport materials up to 50 lbs. as needed to support operational requirements.
Position summary<br>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed.<br><br>Job qualifications<br>- High school diploma or equivalent.<br>- Minimum 1 year office services experience preferably in a legal banking or large corporate environment.<br>- Skilled in the use of mail phone email digital reprographics and mail equipment.<br>- Familiar with general back office procedures to meet and maintain client satisfaction.<br>- Proven customer service skills are required in order to create maintain and enhance customer relationships.<br>- Good written and verbal communication skills including professional telephone and email etiquette.<br>- Attention to detail with good organizational skills.<br>- Must be able to meet deadlines and complete all projects in a timely manner.<br>- Ability to handle sensitive and/or confidential documents and information.<br>- Able to make independent decisions that conform to business needs and policy.<br>- Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level.<br>- Must work well in a team environment.<br>- Must be able to interact effectively with multi-functional and diverse backgrounds.<br>- Ability to work in a fast-paced environment.<br>- Must be self-motivated with positive can-do attitude.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics, mail services, and intake tasks following established procedures.</p><p>• Monitor and maintain job logs to ensure accurate documentation of all office services activities.</p><p>• Communicate effectively with supervisors and clients regarding job progress and deadlines.</p><p>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies like paper and toner.</p><p>• Prioritize and manage workflow to meet deadlines and maintain high-quality standards.</p><p>• Conduct Quality Assurance checks on completed tasks to ensure accuracy and compliance.</p><p>• Follow company and client policies while using resources efficiently.</p><p>• Handle sensitive and confidential documents with care and discretion.</p><p>• Lift and transport items up to 50 pounds regularly as part of daily tasks.</p><p>• Collaborate with team members and contribute to a positive and productive work environment.</p>