<p>We are looking for an experienced Accounting Manager to join our client's team in Ontario, California area. In this role, you will oversee and manage key accounting functions, ensuring compliance with financial regulations and fostering efficient processes. This position requires strong organizational skills, attention to detail, and the ability to lead and collaborate effectively with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Lead the month-end closing process, ensuring accurate and timely reporting.</p><p>• Oversee and manage payments for company insurance and benefits programs.</p><p>• Maintain and optimize the internal accounting database system for efficient operations.</p><p>• Process and monitor business tax payments, ensuring compliance with local, state, and federal requirements.</p><p>• Reconcile balance sheets and other critical reports, such as Work in Progress and Parts Inventory.</p><p>• Assist in preparing financial statements that adhere to accounting principles and reporting standards.</p><p>• Provide support to the Accounts Payable team, including posting transactions, handling bank wires, and creating reports.</p><p>• Develop and maintain a documented system of accounting policies and procedures.</p><p>• Audit and manage project-related records, including contracts, change orders, and expense transfers.</p><p>• Approve supplier invoices, time sheets, and overhead charges related to projects.</p>
We are looking for an experienced Accounting Manager/Supervisor to lead critical financial operations in Rancho Santa Margarita, California. This role involves overseeing both Accounts Receivable and Accounts Payable functions, ensuring smooth monthly closings, and driving improvements in financial processes. The ideal candidate will bring expertise in accounts reconciliation and collections while managing a small team in a fast-paced environment.<br><br>Responsibilities:<br>• Lead and oversee Accounts Receivable and Accounts Payable functions, ensuring efficiency and accuracy.<br>• Fully manage the monthly financial close process, including preparation and review of journal entries.<br>• Address and resolve aged receivables and reconciliation discrepancies to maintain financial integrity.<br>• Drive collection efforts and implement strategies to improve cash flow and reduce outstanding balances.<br>• Collaborate with cross-functional teams to enhance financial operations and reporting.<br>• Supervise and mentor a small team, fostering growth and accountability within the department.<br>• Prepare and analyze consolidated balance sheets and financial statements for audits and reporting.<br>• Ensure compliance with relevant accounting standards and company policies.<br>• Develop and refine processes to introduce greater structure and efficiency in financial operations.
We are looking for an experienced Cost Accounting Manager to lead and manage cost accounting functions within our manufacturing operations in Poway, California. This role demands a hands-on approach with meticulous attention to detail, ensuring the accurate recording and analysis of costs to support financial reporting and operational efficiency. The ideal candidate will possess strong analytical skills and a proactive mindset, collaborating with cross-functional teams to optimize cost structures and enhance business performance.<br><br>Responsibilities:<br>• Manage and oversee standard costing, inventory valuation, cost of goods sold, and variance analysis to ensure accurate financial reporting.<br>• Develop and refine cost accounting policies and procedures to align with organizational goals and compliance standards.<br>• Ensure timely and precise recording of manufacturing costs and inventory transactions.<br>• Support month-end and year-end close processes related to inventory and cost accounting, delivering actionable insights to enhance financial outcomes.<br>• Monitor and reconcile inventory accounting, including valuation and analysis of excess and obsolete materials.<br>• Implement controls and best practices to improve inventory accuracy and reduce waste.<br>• Collaborate with IT and finance teams to enhance cost accounting systems and automate processes for greater efficiency.<br>• Partner with manufacturing, supply chain, procurement, and engineering teams to understand cost drivers and support strategic business initiatives.<br>• Provide financial guidance for product development, sourcing decisions, and production planning to drive operational success.<br>• Ensure compliance with internal controls, company policies, and audit requirements by maintaining accurate documentation.
<p>We are seeking an experienced Controller to join a leading organization in the construction industry, based in Rancho Cucamonga, California. This role will oversee comprehensive accounting operations, manage accounting teams, and ensure accurate financial reporting. The ideal candidate will have a robust background in construction or related industries and proven experience leading financial processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Direct and oversee all financial operations, including planning, reporting, and compliance.</li><li>Supervise an accounting team.</li><li>Prepare and report financials to the parent company, ensuring accurate consolidation for quarterly earnings calls.</li><li>Collaborate with the parent company on budgeting, forecasting, and financial preparations.</li><li>Manage general ledger and subledgers, ensuring accuracy and timely reconciliations.</li><li>Lead month-end and quarter-end financial close processes, including detailed reporting.</li><li>Work closely with operations teams and Senior Project Managers to align financial strategies with project goals.</li><li>Utilize advanced Excel skills for financial analysis and reporting.</li><li>Ensure compliance with regulations and other industry standards.</li><li>Implement job costing and project accounting processes to support field-based projects.</li></ul><p><br></p>
<p>We are looking for an experienced and strategic VP of Accounting to join our team in Upland, California. This leadership role will oversee financial operations, ensuring the organization’s financial health, stability, and growth. The ideal candidate will drive financial strategy, implement strong controls, and contribute to long-term value creation. If interested, please call Brigitte Mendez @ 909-717-4037 or call your Robert Half Recruiter.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee annual budgets, ensuring alignment with organizational goals.</p><p>• Manage financial reporting processes to provide accurate and timely insights to stakeholders.</p><p>• Lead month-end close procedures, maintaining precision and compliance.</p><p>• Drive the development and optimization of budget processes to support organizational growth.</p><p>• Conduct strategic financial analysis to inform decision-making and business strategy.</p><p>• Collaborate on setting and achieving strategic goals by providing actionable recommendations.</p><p>• Guide the organization’s strategic planning initiatives to ensure sustainable growth.</p><p>• Supervise and mentor accounting and finance teams to maintain high-performance standards.</p><p>• Identify risks and implement measures to mitigate financial challenges.</p><p>• Ensure financial systems and controls are robust and compliant with regulation</p>
We are looking for an experienced and dynamic VP/Director of Finance to join our team in Ontario, California. This leadership role will require expertise in financial management within the construction and real estate sectors, along with the ability to oversee and optimize financial operations across multiple entities. The ideal candidate will possess strong communication skills and the ability to align financial strategies with organizational goals while fostering collaboration at all levels.<br><br>Responsibilities:<br>• Supervise and guide the Corporate Controller and Financial Analyst to ensure efficient financial operations.<br>• Manage and execute timely month-end closings, ensuring accuracy and compliance.<br>• Review and analyze monthly financial statements for apartment operations to maintain transparency and accountability.<br>• Update operating proformas for all entities on a quarterly basis to reflect current performance and projections.<br>• Oversee the consolidation of financial data, including profit and loss statements and cash flow analysis across all entities.<br>• Prepare detailed quarterly reports for meetings and board presentations.<br>• Oversee appraisals and manage loan draw processes to ensure proper documentation and compliance.<br>• Develop ad hoc financial models and cash flow forecasts to support decision-making.<br>• Communicate effectively with C-suite executives to align financial strategies with organizational priorities and concerns.<br>• Foster a structured, proactive approach to leadership, emphasizing transparency, risk management, and team collaboration.
We are looking for an experienced Property Accountant to join our team in Poway, California. This is a contract position with the potential for a permanent role, offering a dynamic opportunity for individuals with a background in real estate or property management accounting. The role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving and communication.<br><br>Responsibilities:<br>• Manage tenant account ledgers, including reviewing and adjusting deposits, late fees, monthly fees, prepayments, and security deposits.<br>• Oversee accounts receivable, accounts payable, general ledger, and cash management processes.<br>• Prepare journal entries to support month-end, quarter-end, and year-end closings.<br>• Calculate and record accruals for mortgages, taxes, and insurance through journal entries.<br>• Reconcile all balance sheet accounts and ensure accurate financial reporting.<br>• Analyze revenue and expense accounts to support budgeting and financial planning.<br>• Collaborate with off-site property managers and vendors to ensure smooth financial operations.<br>• Assist in the preparation of financial statements and reports.<br>• Maintain compliance with accounting standards and practices.<br>• Provide support for audits and special financial projects as needed.
<p>A respected real estate organization in Carlsbad is seeking an experienced <strong>Full Charge Bookkeeper</strong> to manage end-to-end accounting functions across multiple properties and entities. This is a hands-on role for a seasoned professional who can independently oversee daily bookkeeping, month-end close, and financial reporting. You’ll work closely with ownership and leadership, serving as a trusted financial partner.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage full-cycle bookkeeping including AP, AR, and general ledger</li><li>Reconcile bank accounts, credit cards, and escrow accounts</li><li>Prepare monthly financial statements and variance reports</li><li>Track rental income, CAM charges, and property expenses</li><li>Manage owner distributions and intercompany transactions</li><li>Prepare journal entries, accruals, and prepaid schedules</li><li>Support year-end close and coordinate with external CPAs</li><li>Maintain accurate records in compliance with accounting standards</li></ul>
Essential Duties & Responsibilities<br>• Collect and record historical financial data<br>• Manage databases of financial records<br>• Create and update financial analysis reports and models<br>• Collect financial data from internal and external sources<br>• Set and track key performance indicators (KPIs) and objectives<br>• Collaborate with accounting and operations teams<br>• Use predictive, driver-based, and multi-scenario planning for forecasts<br>• Maintain an orderly financial records library and data store<br>• Ensure timely and accurate financial reporting<br>• Foster a culture of ethics, integrity, and good governance<br>• Provide technical support to department heads<br>• Assist with budgets, forecasts, and financial modeling<br>• Prepare variance analyses, risk/opportunity assessments, and ad hoc reports<br>• Identify and research variances in forecasts, budgets, and prior-year expenses<br>• Participate in corporate projects impacting the organization<br>Required Knowledge, Skills, & Abilities<br>• Strong knowledge of accounting, financial, and operational principles<br>• Excellent interpersonal and communication skills<br>• High commitment to quality, ethics, and compliance<br>• Ability to navigate ambiguous situations<br>• Superior attention to detail with the ability to manage multiple priorities and meet deadlines.<br>• Proficiency in Excel and PowerPoint<br>• Advanced skills in system, database, and data analysis<br>• Effective leadership and teamwork abilities<br>• Capability to analyze financial data and prepare reports<br>Education & Experience<br>• Bachelor’s degree in accounting, finance, or business administration preferred<br>• 2+ years of experience in accounting or financial analysis preferred<br>• Strategic planning and implementation experience is a plus<br>• Strong background in systems, databases, and information technology<br><br>Join our team to help shape and drive our financial strategy while ensuring our company's financial health and growth.<br><br>Are you a numbers whiz with a knack for turning data into actionable insights? We're looking for a dynamic Financial Planner and Analyst to join our team! Reporting directly to the Chief Financial Officer, you'll be at the heart of our financial strategy, helping to shape the future of our company. If you love diving into data, collaborating with a passionate team, and making a real impact, this job is for you!
We are looking for an experienced Senior Accountant to join our team in Redlands, California. This role requires a detail-oriented individual with expertise in QuickBooks Online, accrual accounting, and payroll systems such as Paylocity. You will play a critical role in managing financial operations, ensuring compliance with state regulations, and supporting business decisions with accurate financial reporting. This is an on-site position, offering an excellent opportunity to work in the medical-legal industry and contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Manage month-end close processes, including preparation of trial balance and financial statements.<br>• Perform general ledger maintenance, journal entries, and account reconciliation to ensure accuracy in financial records.<br>• Oversee daily and biweekly rental processing for multiple site locations, ensuring timely and accurate transactions.<br>• Conduct detailed account analysis and cash flow monitoring to support financial stability.<br>• Utilize QuickBooks Online to manage daily bank reconciliations and oversee profit and loss statements.<br>• Process payroll using Paylocity for both in-house staff and independent contractors, ensuring compliance with regulations.<br>• Handle fleet management tasks, including vehicle registration, insurance, and maintenance scheduling.<br>• Analyze financial data using QuickBase to assess profitability across locations and physicians.<br>• Provide advanced reporting and analytics to inform business decisions.<br>• Ensure compliance with quarterly tax filings, 1099 preparation, and other regulatory requirements.
We are looking for a skilled Staff Accountant to join our team in Riverside, California. This role offers the opportunity to contribute to a dynamic and fast-paced environment, supporting accounting operations for multiple business entities. The ideal candidate will bring expertise in job costing, accounts management, and financial reconciliation, with the ability to grow within the organization.<br><br>Responsibilities:<br>• Process and manage accounts payable and receivable, ensuring timely and accurate handling of invoices and payments.<br>• Prepare weekly job costing reports and maintain inventory management systems.<br>• Perform full-cycle accounting tasks, including accruals and reconciliation of financial records.<br>• Utilize QuickBooks Online for day-to-day accounting operations and reporting.<br>• Generate financial statements and reports to support decision-making processes.<br>• Assist with payroll processing, particularly for prevailing wage projects.<br>• Conduct month-end and year-end closings, ensuring compliance with accounting standards.<br>• Collaborate with internal teams and external vendors to resolve financial discrepancies.<br>• Support audit preparation and maintain adherence to financial policies.<br>• Analyze financial data to identify trends, variances, and areas for improvement.
<p><strong>Job Title:</strong> Full Charge Bookkeeper – Public Accounting Firm</p><p><strong>Location:</strong> Palm Desert, CA</p><p><br></p><p><strong>Overview:</strong></p><p>Our client, a reputable public accounting firm in Palm Desert, is seeking an experienced Full Charge Bookkeeper to join their team. The ideal candidate must have prior experience in public accounting and be comfortable managing the full spectrum of bookkeeping responsibilities for diverse clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of the general ledger and day-to-day bookkeeping</li><li>Prepare and reconcile bank and credit card statements</li><li>Handle accounts payable, accounts receivable, payroll, and journal entries</li><li>Prepare financial statements and month-end/year-end closings</li><li>Collaborate with clients and firm staff to ensure accurate reporting and compliance</li><li>Support tax preparation through documentation and financial data entry</li></ul><p><strong>Requirements:</strong></p><ul><li>3+ years of bookkeeping experience in a public accounting environment</li><li>Proficiency with accounting software (QuickBooks, Sage, etc.)</li><li>Strong understanding of GAAP and relevant tax regulations</li><li>Exceptional organizational and communication skills</li><li>Ability to manage multiple client accounts effectively</li></ul><p><br></p>
<p>A healthcare organization in Vista is seeking a motivated <strong>Junior Financial Analyst</strong> to support financial analysis, budgeting, and reporting initiatives. This role offers excellent exposure to healthcare finance, operational metrics, and executive decision-making. The ideal candidate is analytical, curious, and eager to grow.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with budgeting, forecasting, and variance analysis</li><li>Analyze financial and operational data to identify trends</li><li>Prepare reports and dashboards for management</li><li>Support month-end financial reviews</li><li>Maintain financial models and spreadsheets</li><li>Collaborate with accounting and operational teams</li><li>Assist with ad hoc financial analysis projects</li></ul>
<p>Our client, a well-established leader in the property management sector, is seeking a detail-oriented Staff Accountant to join their dynamic finance team. This is a great opportunity to bring your accounting expertise to a company dedicated to excellence in property operations and client service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and maintain general ledger entries, account reconciliations, and supporting schedules</li><li>Process accounts payable and receivable; handle billing and rent collections</li><li>Assist with monthly, quarterly, and year-end closing procedures</li><li>Prepare, review, and analyze financial statements and reports for multiple properties</li><li>Support budgeting, forecasting, and variance analysis activities</li><li>Ensure compliance with accounting policies, procedures, and internal controls</li><li>Work closely with property managers and operations staff to resolve financial discrepancies</li><li>Assist with annual audits and provide necessary documentation to external auditors</li></ul><p><br></p>
<p>Our manufacturing team in Ontario is seeking a highly skilled Senior Accountant to join our dynamic finance department. This role offers an outstanding opportunity to take ownership of key accounting processes and help drive operational excellence across our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee general ledger, month-end close, and account reconciliations with accuracy and efficiency.</li><li>Prepare, analyze, and present financial statements in compliance with company and regulatory standards.</li><li>Support budgeting, forecasting, and variance analysis.</li><li>Partner with operations and supply chain to monitor cost accounting and inventory management.</li><li>Ensure compliance with internal controls and assist with audit preparation.</li><li>Lead continuous improvement initiatives for financial reporting and systems.</li><li>Mentor junior accounting staff and foster collaboration across teams.</li><li>Stay current on industry trends and support new projects as needed.</li></ul><p><br></p>
<p>An established service-oriented company in Pauma Valley is seeking a reliable and detail-focused <strong>Accounts Receivable Clerk</strong> to support daily billing and cash application activities. This role plays a vital part in maintaining accurate financial records, ensuring timely collections, and supporting overall cash flow. The ideal candidate is organized, deadline-driven, and comfortable working with both numbers and customer communication.</p><p><strong>Core Responsibilities</strong></p><ul><li>Generate and distribute customer invoices in accordance with billing schedules</li><li>Post payments, apply cash, and reconcile customer accounts</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Communicate with customers regarding billing questions and payment status</li><li>Research and resolve payment discrepancies and short-pays</li><li>Maintain accurate records and documentation for audits</li><li>Assist with month-end AR reconciliations and reporting</li></ul>
<p>This is a true <strong>full ownership</strong> bookkeeping role. Our client, a privately held real estate and investment business in Bonsall, is seeking an experienced <strong>Full Charge Bookkeeper</strong> to oversee all day-to-day accounting activities across multiple entities. This position is for a professional who enjoys autonomy, responsibility, and being the trusted financial backbone of an organization.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Full-cycle bookkeeping including AP, AR, and general ledger</li><li>Bank, credit card, and escrow account reconciliations</li><li>Preparation of monthly financial statements and reports</li><li>Tracking rental income, expenses, and intercompany transactions</li><li>Managing accruals, prepaids, and adjusting journal entries</li><li>Supporting payroll coordination and expense allocations</li><li>Preparing documentation for year-end close and CPA review</li><li>Maintaining organized, audit-ready financial records</li></ul>
We are looking for an Accounts Receivable Specialist to join our team in Corona, California. This contract position offers an opportunity to contribute to key financial operations, ensuring accuracy and efficiency in managing accounts receivable activities. The ideal candidate will have a strong background in manufacturing and experience with payment applications, collections, and reconciliation processes.<br><br>Responsibilities:<br>• Process accounts receivable payments across multiple entities with precision and accuracy.<br>• Perform effective communication with customers to address and resolve outstanding payment issues.<br>• Conduct detailed reconciliations of AR transactions to ensure all payments are correctly accounted for and posted.<br>• Utilize specialized software to manage accounts receivable operations and maintain accurate records.<br>• Investigate and resolve discrepancies or disputes related to customer accounts.<br>• Prepare comprehensive accounts receivable reports for management as needed.<br>• Provide necessary documentation and respond to inquiries during audits.<br>• Build and maintain positive relationships with customers to ensure timely payments.<br>• Ensure attention to detail in all aspects of billing and cash activity.<br>• Maintain excellent organizational skills to prioritize and manage multiple tasks efficiently.
<p>A growing manufacturing organization in Fallbrook is adding a <strong>Junior Financial Analyst</strong> to support operational finance, cost analysis, and performance reporting. This role offers hands-on exposure to manufacturing finance, including inventory, production costs, and margin analysis. The ideal candidate enjoys working with numbers, collaborating with operations teams, and learning how financial data drives business decisions on the production floor.</p><p><strong>Responsibilities</strong></p><ul><li>Assist with cost analysis related to labor, materials, and overhead</li><li>Track production metrics and analyze variances against budget and forecasts</li><li>Support inventory valuation and operational reporting</li><li>Help prepare monthly financial packages for management</li><li>Maintain data accuracy within financial systems and spreadsheets</li><li>Collaborate with accounting and operations to resolve discrepancies</li><li>Participate in process improvement initiatives related to reporting efficiency</li></ul>
We are looking for an experienced Accounts Payable Specialist to join our team in Fontana, California. This role involves managing high-volume invoice processing and ensuring accuracy in a fast-paced manufacturing environment. The ideal candidate will demonstrate strong organizational skills and proficiency in handling purchase order discrepancies, while contributing to the smooth operation of our financial processes.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ensuring accuracy and compliance with company policies.<br>• Perform full-cycle accounts payable tasks, including coding invoices and conducting check runs.<br>• Resolve mismatches and discrepancies in purchase orders and invoices to maintain efficient workflow.<br>• Utilize intermediate Excel skills to organize, analyze, and present financial data.<br>• Collaborate with internal departments to streamline invoice approvals and payment processing.<br>• Maintain accurate records and documentation for auditing and reporting purposes.<br>• Operate within SAP or similar large ERP systems to manage accounts payable functions.<br>• Prioritize tasks effectively to ensure deadlines are met in a high-pressure environment.<br>• Assist in reconciling accounts payable ledgers and preparing reports as needed.<br>• Support continuous improvement efforts to enhance the efficiency of the accounts payable process.
<p>A real estate and asset management firm in Carlsbad is seeking a <strong>Junior Financial Analyst</strong> to support performance analysis, forecasting, and strategic planning efforts. This role is well-suited for an early-career professional who enjoys working with financial models and business data while collaborating closely with senior leadership.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Build and maintain financial models and projections</li><li>Analyze property performance and investment metrics</li><li>Support budgeting and cash flow forecasting</li><li>Prepare management reports and presentations</li><li>Assist with market and trend analysis</li><li>Collaborate with accounting on financial accuracy</li><li>Support decision-making with data-driven insights</li></ul>
We are looking for a detail-oriented and proactive Executive Assistant to support a senior leader within our organization. This long-term contract position is based in Ontario, California, and offers the opportunity to contribute to the success of a financial services company by ensuring seamless operations and effective communication. The role requires excellent organizational skills, adaptability, and professionalism in managing schedules, correspondence, and administrative tasks.<br><br>Responsibilities:<br>• Manage the executive’s inbox by organizing emails, prioritizing urgent messages, and ensuring timely follow-ups.<br>• Coordinate complex calendars, resolve scheduling conflicts, and arrange meetings with internal teams and external partners.<br>• Facilitate one-on-one sessions between the executive and their team members, ensuring smooth communication and preparation.<br>• Prepare and submit accurate expense reports, adhering to company policies and tracking receipts for travel and other expenses.<br>• Review and approve routine expenses for direct reports, ensuring compliance with organizational guidelines.<br>• Arrange travel plans, including booking flights, hotels, and transportation, while addressing any itinerary changes.<br>• Support executive meetings by preparing necessary materials and ensuring logistical details are handled efficiently.<br>• Collaborate with stakeholders to maintain effective communication and facilitate project coordination.<br>• Anticipate the executive’s needs and proactively address potential issues to improve workflow.<br>• Maintain confidentiality and handle sensitive information with discretion.
<p>Our client, a leading manufacturer in Ontario, CA, is seeking a detail-oriented Staff Accountant to join their growing finance team. This is an excellent opportunity to work in a dynamic industry with ample room for professional development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with monthly, quarterly, and year-end closings</li><li>Reconcile various accounts and ledgers</li><li>Prepare journal entries and maintain general ledger accuracy</li><li>Analyze financial data and produce reports for management review</li><li>Support internal and external audits by providing necessary documentation</li><li>Ensure compliance with company policies and accounting standards</li><li>Collaborate cross-functionally with operations and inventory personnel</li></ul><p><br></p>
<p>A well-established real estate investment and property management firm in Carlsbad is seeking a highly organized and professional <strong>Executive Assistant</strong> to support senior leadership. This role is ideal for an experienced executive assistant who understands the fast pace of real estate operations and can manage complex calendars, sensitive communications, and high-level administrative workflows. You will serve as a trusted partner to executives, helping streamline daily operations and ensure leadership remains focused on strategic priorities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide direct executive-level administrative support, including calendar and meeting management</li><li>Coordinate travel, itineraries, and logistics for executives and leadership meetings</li><li>Prepare correspondence, reports, contracts, and presentation materials</li><li>Serve as a liaison between executives, investors, tenants, and external partners</li><li>Track action items, deadlines, and deliverables across multiple projects</li><li>Maintain confidential files, financial documents, and real estate records</li><li>Support board meetings, investor meetings, and property-related initiatives</li><li>Assist with special projects and operational tasks as needed</li></ul>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
