We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation.<br><br>Responsibilities:<br>• Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties.<br>• Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams.<br>• Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines.<br>• Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts.<br>• Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle.<br>• Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms.<br>• Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization.<br>• Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes.<br>• Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information.<br>• Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
<p>support account resolution efforts through soft collections, dispute analysis, and customer outreach.</p><p>Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.</p><p>Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.</p><p><strong>Requirements:</strong></p><ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Credit Specialist</strong> to support the evaluation and management of customer credit risk while maintaining strong relationships with internal and external stakeholders. The ideal candidate will have experience analyzing creditworthiness, reviewing financial information, and helping minimize risk while supporting business growth.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct credit checks and evaluate customer credit applications.</li><li>Run and analyze Dun & Bradstreet (D&B) reports and other credit bureau reports.</li><li>Assess credit risk and establish appropriate customer credit limits.</li><li>Review financial statements, payment histories, and supporting credit documentation.</li><li>Monitor customer account exposure and proactively manage credit risk.</li><li>Support collections efforts and assist in resolving credit-related issues.</li><li>Partner with Sales and Accounts Receivable teams to facilitate customer onboarding and ongoing account management.</li><li>Maintain accurate customer credit files and documentation.</li><li>Identify potential risk factors and recommend risk mitigation strategies.</li><li>Ensure compliance with company credit policies and procedures.</li></ul>
We are looking for a detail-oriented Closing and Estoppels Specialist to support residential property and association transactions in Florida. This contract opportunity with permanent potential is ideal for someone who can manage closing documentation, ownership updates, and estoppel-related requests with accuracy and urgency. The person in this role will work with internal teams and external partners to keep transactions moving smoothly while maintaining complete and reliable records.<br><br>Responsibilities:<br>• Serve as the primary contact for questions related to estoppel certificates, closing documents, affidavits, questionnaires, and request progress from owners, attorneys, lenders, and real estate professionals.<br>• Monitor active requests from intake through completion, keeping close watch on documentation, approvals, and due dates to prevent delays.<br>• Examine estoppel packages for correctness, confirming account details, balances, fees, and property-specific requirements before release.<br>• Partner with support teams to resolve errors, clarify account issues, and secure any necessary approvals for finalized documents.<br>• Complete or coordinate questionnaires and other materials required to support real estate closings and ownership transfers.<br>• Investigate discrepancies in ownership records by reviewing public filings and related documents when internal records do not align.<br>• Collect and assess deeds, settlement statements, payments, and other closing paperwork needed to update ownership information accurately.<br>• Process transfer-related payments and fees, maintain supporting logs, and ensure documentation is properly recorded and organized.<br>• Verify that ownership changes and account updates are entered correctly in Yardi and follow up on any missing information or unresolved exceptions.<br>• Prepare reporting tied to estoppel activity, questionnaire volume, and transfer fee revenue while providing additional coverage for closing operations as needed.