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701 results in Pacifica, CA

Case Manager

San Francisco, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Contract position focuses on helping residents maintain stable housing, access community-based services, and improve overall well-being through consistent, tenant-centered support. The ideal candidate brings strong administrative follow-through, sound judgment in sensitive situations, and the ability to build trust with individuals facing complex mental health, substance use, and medical challenges. Responsibilities: • Oversee a high-volume portfolio of residents, providing individualized case management that promotes housing stability and improved quality of life. • Meet with tenants regularly through outreach, intake discussions, ongoing assessments, and follow-up visits to identify needs and adjust support plans. • Develop strong working relationships with residents and use proactive engagement strategies to address concerns before they threaten housing retention. • Assist tenants with benefit enrollment, ongoing eligibility matters, and timely rent payment coordination. • Help resolve unit-related concerns by partnering with property staff and participating in routine room inspections and pest control visits when needed. • Connect residents with community resources such as healthcare, behavioral health, social services, and employment programs, and support successful follow-through on referrals. • Foster a supportive residential environment by organizing tenant groups, community activities, and events in collaboration with colleagues and site teams. • Maintain accurate, confidential case documentation, including file setup, updates, service records, and archival tasks in accordance with program standards. • Respond appropriately to urgent tenant situations by using de-escalation techniques, coordinating support, and reporting suspected abuse or neglect through proper channels. • Participate in scheduled meetings, recurring resident support activities, and site-based administrative efforts such as recertification and check distribution support.
2026-06-21T00:00:00Z