We are looking for a highly organized and customer-focused Sales Administrator to join our team in Newbury Park, California. In this Contract to permanent position, you will support sales operations by managing quotes, coordinating communications, and ensuring a seamless experience for customers. If you thrive in a fast-paced environment and possess excellent multitasking skills, this position offers an opportunity to contribute meaningfully to a dynamic team.<br><br>Responsibilities:<br>• Create and manage sales quotes accurately using the Genesis system.<br>• Respond to incoming calls promptly, providing excellent customer service and directing inquiries to the appropriate departments.<br>• Facilitate communication between departments to ensure timely and precise processing of sales orders.<br>• Organize and prioritize multiple tasks effectively while working in a fast-moving environment.<br>• Follow up on past and current quotes to support sales efforts without engaging in cold calling.<br>• Offer detailed and attentive customer support to ensure client needs are fully understood and addressed.<br>• Maintain a high level of professionalism and efficiency in all aspects of sales administration.
<p>We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.</p><p>• Process service requests efficiently and keep customers informed about the status of their inquiries.</p><p>• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.</p><p>• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.</p><p>• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.</p><p>• Collaborate with team members to ensure seamless communication and resolution of customer issues.</p><p>• Monitor customer feedback and suggest improvements to enhance service delivery.</p><p>• Adhere to established policies and procedures while delivering consistent support.</p><p><br></p>