13 Results for Customer Service Manager Jobs in Orlando, FL

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Service Delivery Manager

Winter Park, FL
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-09-09T12:24:10Z

Accounting Clerk

Orlando, FL
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an Accounting Clerk to support day-to-day financial operations for a busy team in Orlando, Florida. This role is ideal for someone who is highly organized, detail-oriented, and comfortable managing both payables and receivables with accuracy. The successful candidate will help maintain reliable financial records, process transactions efficiently, and contribute to smooth accounting workflows. Key Responsibilities • Enter and process customer invoices and vendor bill accurately and timely. • Post and apply customer payments to the appropriate accounts and invoices. • Create, review, and maintain purchase orders (POs) and match bills to POs and supporting documentation. • Research and resolve bill payment, pricing, quantity, and PO discrepancies. • Assist with customer and vendor account reconciliations. • Respond professionally to questions from customers, franchisees, vendors, and internal teams. • Assist with month-end close, bank reconciliations, other accounting reconciliations. • Follow established accounting procedures and internal controls. • Support the Finance & Accounting team with additional projects and responsibilities as needed. For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.
2026-10-07T15:33:42Z

Contract Lifecycle Manager (CLM)

Orlando, FL
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced Contract Lifecycle Manager to support commercial contract activities within the defense services sector in Orlando, Florida. This Long-term Contract position focuses on managing agreements from initial drafting through execution, negotiation, and ongoing administration while ensuring accuracy, compliance, and business alignment. The ideal candidate will bring strong judgment, attention to detail, and the ability to coordinate effectively with internal stakeholders throughout the contract lifecycle. Responsibilities: • Lead the preparation, review, and revision of commercial agreements to support business objectives and contractual accuracy. • Manage contract records, documentation, and status tracking to ensure organized administration across active agreements. • Conduct negotiations with customers, partners, or vendors to help secure balanced terms and reduce contractual risk. • Interpret contract language and provide practical guidance to internal teams on obligations, deliverables, and key milestones. • Coordinate with legal, business, and operational stakeholders to move contracts efficiently through approval and execution stages. • Monitor contract performance requirements and support amendments, renewals, extensions, and other lifecycle changes as needed. • Identify potential issues in contract terms and recommend solutions that align with company policies and compliance standards. • Assist with contract-related process updates, including administrative changes or tool-related improvements, when required.
2026-09-17T21:08:45Z

Sr. Accountant

Daytona Beach, FL
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
Our client is seeking a Senior Accountant with a background in construction accounting or public accounting to join their team in an in-office environment. This role is ideal for an accounting professional who brings strong GAAP knowledge, advanced Excel skills, and the ability to support financial reporting, close activities, audit preparation, and ongoing process improvements.A Bachelor’s degree in Accounting is required, and a CPA is a plus.Key Responsibilities<ul><li>Assist in the preparation of GAAP-compliant financial statements, including balance sheets, income statements, cash flow statements, and statements of equity.</li><li>Support the month-end, quarter-end, and year-end close processes, including coordination of timelines and deliverables.</li><li>Prepare and post journal entries and maintain supporting documentation.</li><li>Perform balance sheet reconciliations to ensure accuracy and completeness of financial data.</li><li>Assist with budget preparation, forecasting, and variance analysis, including explanations of budget-to-actual results.</li><li>Support annual audit activities, including preparation of schedules, lead sheets, and responses to auditor requests.</li><li>Maintain and help ensure compliance with internal controls, policies, and procedures.</li><li>Analyze financial data and provide insights to support business decisions and operational improvements.</li><li>Prepare routine and ad hoc financial reports for management review.</li><li>Perform bank reconciliations and support inventory accounting processes.</li><li>Review financial statements for HOAs and assist with related accounting inquiries as needed.</li><li>Collaborate with internal stakeholders across departments to support financial objectives.</li><li>Identify opportunities for process improvements and increased efficiencies.</li><li>Communicate findings and analysis to the Controller and/or CFO.</li><li>Perform other duties as assigned.</li></ul> For immediate consideration regarding the Accountant position, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.
2026-10-01T18:04:33Z

Tax Sr. - Corporate full time or part time

Daytona Beach, FL
onsite
Permanent / Full Time
95000.00 - 125000.00 USD / Yearly
Our client is seeking a Part-Time or Full-Time Tax Accountant to support a broad range of tax compliance and planning activities in an in-office setting. This role is ideal for a detail-oriented tax professional looking for a flexible schedule of 20–30 hours per week. The position will support tax preparation and related schedules for multiple entities, assist with tax planning strategies, and serve as a key liaison with external firms. Candidates must have an active CPA or be CPA in process. Key Responsibilities:<ul><li>Prepare and support federal tax returns and related schedules for multiple entities.</li><li>Assist with tax compliance across a variety of return types, including 1120, 1120S, 1120H, 1065, 1040, and Form 5500.</li><li>Help support tax planning strategies by gathering data, preparing analyses, and assisting with recommendations.</li><li>Act as a liaison with external accounting and tax firms, coordinating information requests and follow-up items.</li><li>Organize and maintain tax workpapers, schedules, and supporting documentation.</li><li>Assist with tax calendar management and help ensure deadlines are met accurately and on time.</li><li>Research tax issues and support special projects as needed.</li><li>Collaborate with internal stakeholders to collect financial and entity-level information required for filings and planning.</li></ul> For immediate consideration regarding the Tax Accountant position, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.
2026-10-01T18:13:46Z

Technical Project Manager

Orlando, FL
onsite
Temporary / Contract
72.00 - 78.00 USD / Hourly
We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client’s global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience. Key Responsibilities:· Lead technical projects and programs through the full project lifecycle, ensuring successful delivery on schedule and within budget.· Coordinate cross-functional teams including Software Engineering, Product Management, Architecture, QA, Infrastructure, and business stakeholders.· Establish and optimize Agile delivery processes, ceremonies, and governance models across multiple project teams.· Develop and manage comprehensive program plans consisting of multiple parallel projects and workstreams.· Monitor project dependencies, identify risks, and implement mitigation strategies to achieve program goals.· Create executive-level project reporting, communications, dashboards, and governance structures.· Drive continuous improvement initiatives that enhance team efficiency, collaboration, and delivery outcomes.· Manage hardware and software procurement activities related to assigned projects.· Establish fiscal controls, monitor program expenditures, track ROI, and manage project budgets.· Facilitate collaboration between technical and business teams while aligning delivery efforts to organizational priorities.· Provide mentoring and guidance on project management methodologies, Agile best practices, and delivery excellence.
2026-09-28T15:33:55Z

Controller

Orlando, FL
remote
Permanent / Full Time
150000.00 - 175000.00 USD / Yearly
Our client is seeking a hands-on Controller to lead the accounting and finance function. This is a key leadership role for a tactical finance professional who can manage day-to-day accounting and financial operations of the business while also driving process improvements, systems enhancements, and operational support.The Controller will oversee all accounting operations, financial reporting, budgeting, forecasting, cash flow, cost accounting, inventory controls, compliance, and internal controls. This individual will also be responsible for leading financial systems upgrades and implementations, improving reporting capabilities, and updating standard operating procedures to support a scalable and well-controlled finance function.This opportunity is ideal for someone with strong manufacturing experience who is comfortable rolling up their sleeves, working closely with operations, and taking ownership of both daily financial activities and longer-term process improvements. Position is fully remote, with occasional travel to company sites. Key Responsibilities<ul><li>Oversee all accounting functions, including accounts payable, accounts receivable, general ledger, cash management, fixed assets, account reconciliations, and internal controls</li><li>Lead the monthly, quarterly, and annual close processes and ensure accurate, timely financial reporting</li><li>Prepare and review financial statements, including profit and loss statements, balance sheets, cash flow statements, budgets, forecasts, and variance analysis</li><li>Manage cash flow planning, liquidity analysis, and working capital oversight</li><li>Lead budgeting and forecasting processes and provide financial insights to support business decisions</li><li>Oversee cost accounting, product costing, inventory valuation, manufacturing variance analysis, and cost control initiatives</li><li>Partner with operations, supply chain, and leadership teams to improve efficiencies, margins, and financial visibility</li><li>Lead the selection and implementation of a new, agile, and robust finance/ERP system to replace SAGE</li><li>Identify and implement AI-driven improvements in reporting, analysis, and finance workflows where appropriate</li><li>Create, update, and maintain standard operating procedures (SOPs) for accounting, reporting, controls, and finance-related processes</li><li>Ensure compliance with GAAP, statutory requirements, and financial regulations</li><li>Coordinate internal and external audits and maintain strong internal controls</li><li>Supervise and develop accounting staff while fostering accountability and collaboration</li><li>Design an integrated architecture that maximizes connectivity between finance, operations, supply chain, and commercial systems</li></ul>For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.
2026-10-07T15:43:43Z

ERP/CRM Developer

Orlando, FL
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
Developer/Analyst – PeopleSoft<ul><li>Design and develop complex PeopleSoft HR programs, reports, interfaces, and application enhancements to meet business needs.</li><li>Configure and maintain Time & Labor rules to support compliance and accurate pay calculations.</li><li>Translate user and business requirements into effective technical solutions within PeopleSoft.</li><li>Code, test, debug, and implement solutions using PeopleCode, Application Engine, SQR, BI Publisher, PS Query, and Oracle technologies.</li><li>Maintain documentation for applications, processes, and system modifications.</li><li>Troubleshoot and resolve system issues to ensure optimal HR system performance.</li><li>Support and enhance PeopleSoft functionality in collaboration with HR functional partners.</li><li>Mentor junior team members on PeopleSoft development best practices.</li></ul>
2026-09-09T12:24:10Z

Accounting Assistant

Winter Haven, FL
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for an Accounting Clerk to support daily billing and payment operations for a busy finance team in east Lakeland, Florida. This position focuses on maintaining accurate financial records, processing customer transactions, and assisting with various accounting functions. The ideal candidate is detail-oriented, comfortable working in QuickBooks, and able to resolve discrepancies efficiently while keeping accounting activities organized and up to date. Responsibilities:• Manage invoicing activities for high-volume customer accounts, including organizations that use customer-specific billing platforms.• Record incoming payments accurately in QuickBooks and ensure account balances remain current.• Monitor overdue receivables and communicate with customers to support timely collection of outstanding invoices as needed.• Review and reconcile month-end transaction activity, identifying discrepancies and correcting issues as needed.• Enter accounting data with a high degree of accuracy to maintain complete and reliable financial records.• Coordinate with internal teams and external customer contacts to resolve billing or payment questions promptly.
2026-10-06T21:04:07Z

Intake Coordinator

Orlando, FL
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a compassionate and organized Intake Coordinator to support patient access services for a mental health practice in Orlando, Florida. This contract position with the potential to become permanent focuses on creating a welcoming and efficient intake experience for new and returning patients while helping the care team maintain accurate documentation and timely scheduling. The ideal candidate brings strong communication skills, attention to detail, and a solid understanding of behavioral health services and insurance processes. Responsibilities: • Guide new and returning patients through the intake process, ensuring each interaction is supportive, efficient, and respectful. • Coordinate appointment scheduling and assessment logistics by working closely with clinicians to align patients with the appropriate level of care. • Enter, update, and maintain patient records with accuracy while ensuring documentation is completed promptly and in accordance with practice standards. • Confirm insurance eligibility, review benefits, and secure required authorizations before services are delivered. • Act as a central point of communication for patients, family members, and clinical staff throughout the admission and onboarding process. • Share relevant community-based resources and referral options to help patients access appropriate support services. • Monitor intake procedures and recommend workflow improvements that strengthen the patient experience and increase operational efficiency. • Uphold regulatory and organizational requirements related to intake, recordkeeping, and patient coordination. • Provide general administrative and office support as needed to assist daily operations at the local site.
2026-09-18T19:59:30Z

Accounts Receivable Clerk

Daytona Beach, FL
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a service-focused organization in Daytona Beach, Florida on a contract-to-permanent basis. This role is ideal for someone who enjoys maintaining accurate receivables, following through on outstanding balances, and supporting steady cash flow through organized billing and payment activity. The position offers the opportunity to contribute to day-to-day accounting operations while working with internal teams and customers to resolve account issues efficiently. Responsibilities: • Prepare and issue customer invoices accurately and on schedule to support timely payment processing. • Record incoming payments, apply cash receipts to the appropriate customer accounts, and investigate any discrepancies. • Monitor aged receivables and conduct commercial collections in a thorough manner to reduce past-due balances. • Reconcile account activity by reviewing payment history, open items, and unapplied cash to maintain accurate records. • Communicate with customers and internal departments to resolve billing questions, short payments, and account variances. • Maintain organized documentation related to invoices, payment activity, and collection efforts for audit and reporting purposes. • Assist with updating receivables data and support accounting workflows as processes move from Sage MAS500 to QuickBooks Desktop.
2026-10-07T12:18:46Z

Staff Accountant

Orlando, FL
onsite
Permanent / Full Time
55000.00 - 68000.00 USD / Yearly
Our client is seeking a Staff Accountant to support day-to-day accounting operations and assist with the monthly close process. This role is ideal for a detail-oriented accounting professional with strong general ledger experience and solid Excel skills. A Bachelor’s degree in Accounting or Finance is preferred, and Advanced Excel skills are ideal. In office role, work from home on Friday's.<ul><li>Key Responsibilities:Provide general ledger support, including account analysis and reconciliations.</li><li>Prepare and post journal entries accurately and timely.</li><li>Assist with the month-end close process and related accounting activities.</li><li>Support balance sheet reconciliations and maintain accurate financial records.</li><li>Help ensure the integrity of accounting data and compliance with internal procedures.</li><li>Assist with financial reporting and ad hoc accounting projects as needed.</li><li>Utilize Advanced Excel for analysis, reporting, and data management.</li></ul>For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.
2026-10-07T15:18:53Z

Receptionist

Maitland, FL
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-desk operations for a contract to permanent position based in Maitland, Florida. This role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The position will manage incoming communications, assist with administrative tasks, and use standard office software to keep workflows running smoothly. Responsibilities:• Greet visitors and create a courteous, welcoming first impression at the front desk.• Manage a multi-line phone system by answering, screening, and directing incoming calls efficiently.• Handle switchboard activity with accuracy, ensuring messages are relayed promptly to the appropriate team members.• Support day-to-day administrative tasks such as file organization, document handling, and general office coordination.• Use Microsoft Office applications to prepare correspondence, update records, and maintain basic reports.• Assist with digital document sharing and file distribution through ShareFile.• Monitor reception area activity and help maintain an organized and efficient office environment.
2026-09-25T13:18:48Z

13 results for Customer Service Manager in Orlando, FL