We are looking for a Product Manager to guide product planning and execution for a team based in Elmhurst, Illinois. This role focuses on turning business needs into clear priorities, coordinating work across stakeholders, and maintaining momentum through an agile delivery process. The ideal candidate brings strong judgment, a structured approach to backlog management, and the ability to keep product quality and user value at the center of decision-making.<br><br>Responsibilities:<br>• Define product priorities by translating business goals and user needs into a clear roadmap and actionable work items.<br>• Manage and refine the product backlog, ensuring stories are well prepared, appropriately prioritized, and ready for development teams.<br>• Partner with engineering, quality, and business stakeholders to align scope, timing, and expected outcomes across initiatives.<br>• Support agile ceremonies, including sprint planning and backlog review sessions, to help teams deliver work efficiently and transparently.<br>• Use Jira and related tools to monitor progress, maintain documentation, and provide visibility into product status and upcoming work.<br>• Review reported issues, coordinate bug triage, and help drive resolution decisions based on customer impact and business priority.<br>• Evaluate product performance and feedback to identify enhancement opportunities and inform future releases.
<p>We are looking for a Dispatcher Manager to lead daily hub activity and guide a team of dispatch professionals in Chicago, Illinois. This contract opportunity is ideal for someone who enjoys balancing hands-on floor leadership with team development in a high-volume logistics setting. The person in this role will help keep operations running smoothly, support service performance, and foster a safe, accountable workplace.</p><p><br></p><p><strong>5AM-130PM and 130PM-10PM </strong></p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day hub operations by overseeing dispatcher workflows and keeping package movement aligned with scheduled departure times.</p><p>• Supervise, support, and prioritize work for a team of approximately 5 to 10 Dispatchers based on daily volume and staffing needs.</p><p>• Adjust assignments in real time and arrange coverage when absences or workload changes affect hub performance.</p><p>• Review output, throughput, and service metrics, then share updates and operational insights with leadership.</p><p>• Provide on-the-job coaching, performance guidance, and practical support to help team members improve effectiveness.</p><p>• Assist with training and onboarding for new team members to build readiness and consistency across the team.</p><p>• Lead safety conversations and reinforce established procedures, policy compliance, and expectations for daily execution.</p><p>• Address operational disruptions quickly, resolve routine issues, and escalate facility, staffing, equipment, or volume concerns when needed.</p><p>• Contribute to process improvement efforts that strengthen efficiency, reliability, and service quality across the hub.</p>