We are looking for an ERP/CRM Consultant to partner with business teams and delivery stakeholders in Glendale, California to shape effective Salesforce solutions. This Long-term Contract position focuses on evaluating operational needs, defining clear functional expectations, and helping Agile teams deliver business-aligned outcomes. The role is ideal for someone who can connect business priorities with platform capabilities across the full solution lifecycle.<br><br>Responsibilities:<br>• Facilitate discovery sessions with stakeholders to uncover business goals, pain points, and functional needs related to Salesforce initiatives.<br>• Examine existing workflows and map improved future-state processes that support operational efficiency and business value.<br>• Convert business input into well-defined functional specifications, user stories, and measurable acceptance criteria for delivery teams.<br>• Partner with technical resources and product leadership to guide solution design, platform configuration decisions, and feature prioritization.<br>• Maintain and organize product and sprint backlogs to ensure work items are clear, actionable, and aligned with project objectives.<br>• Take part in Agile ceremonies, including sprint planning, backlog refinement, review sessions, and retrospectives, to support continuous progress.<br>• Provide ongoing clarification to development and QA teams so that requirements are accurately understood and implemented.<br>• Assist with functional testing, issue triage, resolution tracking, release readiness activities, and stakeholder demonstrations.<br>• Work closely with business partners to confirm that delivered capabilities meet intended goals and support adoption through clear documentation.
<p><strong>Job Title</strong></p><p>Systems Engineer</p><p><br></p><p><strong>Company Overview</strong></p><p>A well-established organization in the media and entertainment sector, based in Los Angeles, California, is dedicated to supporting creative professionals and advancing industry standards through technology and innovation. The organization operates a highly collaborative environment where technology plays a critical role in enabling seamless operations and high-quality member services.</p><p><br></p><p><strong>Role Summary</strong></p><p>This on-site Systems Engineer role in Los Angeles, California is responsible for supporting and optimizing enterprise infrastructure across hybrid environments. Working closely with senior technology leadership, this position plays a key role in maintaining system reliability, enhancing performance, and contributing to infrastructure initiatives, including major storage and systems projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the design, implementation, and maintenance of infrastructure systems across on-premise and cloud environments</li><li>Administer and manage Microsoft 365 and cloud-based platforms, including identity and access management systems</li><li>Maintain backup, recovery, and disaster recovery processes to ensure business continuity</li><li>Monitor system performance, security, and reliability; recommend and implement improvements</li><li>Manage and support Windows and Linux servers, virtual machines, storage systems, and network components</li><li>Troubleshoot complex technical issues across systems, endpoints, and enterprise applications</li><li>Handle escalations from technical support teams and provide guidance and mentorship when needed</li><li>Maintain documentation and resolve incidents through a structured ticketing system</li><li>Contribute to infrastructure projects, including storage system migrations and system upgrades</li><li>Participate in after-hours support as needed to maintain operational continuity</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$100,000 – $110,000 + discretionary bonus</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Pension program in addition to retirement savings plan</li><li>Flexible spending accounts and life insurance</li><li>Paid time off and sick leave</li><li>Long-term disability coverage</li><li>Additional employee perks and wellness offerings</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: 100% on-site</li><li>Standard business hours with occasional after-hours support</li><li>Hands-on role with opportunities to contribute to key infrastructure initiatives</li></ul>