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17 results for Customer Experience Marketing Manager in Ontario, CA

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-15T00:00:00Z

Marketing Manager

Brentwood, CA
onsite
Temporary to Hire
42.75 - 49.5 USD / Hourly
We are looking for a Marketing Manager to join a growing brand team on a contract basis with the potential to become permanent. This position supports a wide range of marketing initiatives, from cultivating influencer relationships and coordinating product sampling to helping execute brand partnership activities and retail marketing support. The ideal candidate brings strong digital marketing and project management skills, communicates clearly in writing, and can adapt quickly as priorities shift from week to week. Responsibilities: • Build and maintain a network of creators and influencers to generate brand-aligned content and expand audience reach. • Coordinate hands-on marketing activations, including product tastings and other promotional events, based on current business priorities. • Manage the shipment of samples to influencers and retail partners while keeping accurate records of deliveries and follow-up activity. • Support brand partnership efforts by preparing and distributing marketing assets, images, and related materials to external partners. • Update product content and brand assets across retailer websites and assist with launch support for newly added accounts. • Monitor and organize influencer-generated content to help track campaign output, engagement, and overall brand visibility. • Oversee multiple moving projects at once, using structured planning tools to keep timelines, deliverables, and stakeholders aligned.
2026-06-29T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
Role is based in Irvine 5 days/week onsite with a growing higher education company. Reporting to a Senior Marketing Manager, the Salesforce Marketing Cloud Developer is responsible for designing, developing, and deploying advanced marketing automation solutions across email, journey orchestration, mobile push, and analytics platforms. This includes architecting multi-channel journeys, developing data extensions, configuring automation workflows, enabling mobile push messaging, and building analytics dashboards to support enrollment and student engagement goals. The Salesforce Marketing Cloud Developer will work closely with marketing, admissions, and IT teams to translate business requirements into scalable, data-driven SFMC solutions. About the Role Essential Functions & Responsibilities Design, develop, and maintain responsive HTML email templates, dynamic content blocks, and reusable Content Builder assets aligned to brand standards and accessibility requirements.Work with clients to understand their needs and develop creative concepts.Configure and manage mobile push notification campaigns in MobilePush, including audience targeting, message personalization, and in-app messaging using AMPscript and JSON.Conduct quality assurance testing across email clients, mobile devices, and journey entry/exit conditions; ensure compliance with CAN-SPAM, TCPA, and institutional communication policies prior to deployment.Work closely with the marketing team to gather requirements, brainstorm ideas, and execute email marketing campaigns.Test and debug email campaigns before they are sent out to subscribers.Build and maintain analytics reporting using SFMC Intelligence (Datorama), Email Studio tracking, and custom SQL queries; develop performance dashboards and deliver actionable insights to stakeholders on open rates, click-through rates, journey conversions, and campaign ROI.Develop and maintain Salesforce Marketing Cloud integrations with other systems.Troubleshoot and resolve email deliverability, journey logic, automation failure, and mobile push deployment issues; monitor sender reputation, bounce management, and suppression list hygiene.Work with IT to create data extensions and troubleshoot any issues that arise.Stay up-to-date on the latest design trends and technologies.Collaborate with other team members including designers, developers, and marketing professionals.Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.May be involved in managing personnel planning for the function, including interviewing, selection, counseling, and evaluation of performance to ensure effective operations and staff engagement.Explores enrichment opportunities for staff such as seminars, specialized training and mentorships.Performs other duties as assigned.
2026-07-09T00:00:00Z

Digital Marketing Senior Manager

El Segundo, CA
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
We are looking for an experienced Sr. Digital Marketing Manager to lead high-impact paid media initiatives that accelerate customer growth across multiple brands in Los Angeles, California. This role combines strategic planning with hands-on campaign management, requiring someone who can translate performance data into actionable decisions and meaningful business outcomes. The ideal candidate brings strong expertise in paid social, sharp analytical judgment, and the ability to work closely with cross-functional partners in a fast-moving environment. Responsibilities:• Lead the planning, launch, and ongoing optimization of large-scale paid media campaigns with a strong emphasis on paid social performance.• Develop channel strategies, budget allocation recommendations, and testing plans that support acquisition goals and long-term growth.• Manage campaigns directly within advertising platforms, monitor results closely, and make data-driven adjustments to improve efficiency and conversion performance.• Partner with creative, ecommerce, analytics, and broader marketing teams to align media efforts with brand objectives and commercial priorities.• Evaluate campaign results, identify trends, and present clear insights and recommendations to senior leaders and key stakeholders.• Oversee media investment across multiple brands or business lines while balancing priorities, timelines, and performance expectations.• Build reporting frameworks and dashboards that provide visibility into spend, returns, and growth opportunities.• Contribute to team leadership by sharing best practices, improving workflows, and helping raise the overall quality of performance marketing execution.
2026-06-24T00:00:00Z

B2B Digital Marketing Manager

Brea, CA
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a strategic B2B Digital Marketing Manager to drive integrated marketing programs for a wholesale distribution business serving dental professionals and organizations across North America. This Long-term Contract position is based in Brea, California, and focuses on building awareness, strengthening engagement, and generating pipeline through digital and field marketing initiatives. The role works closely with sales, product, creative, and events partners to deliver campaigns that support business growth and measurable commercial outcomes. Responsibilities: • Develop and lead full-funnel marketing campaigns designed to reach dental practices, institutional buyers, and clinical decision-makers across North America. • Produce sales and marketing assets such as customer stories, presentation materials, nurture content, event handouts, and solution-focused collateral that help advance opportunities. • Partner with sales, product, creative, and events teams to align campaign execution with commercial priorities and market needs. • Evaluate campaign results through lead tracking, funnel analysis, and performance reporting, then refine programs using data insights and stakeholder feedback. • Expand brand visibility through digital outreach, targeted promotions, and event-related marketing efforts that increase audience engagement and demand generation. • Adapt messaging for different buyer audiences while maintaining a consistent brand voice across channels and touchpoints. • Support strategic initiatives, product promotions, and integrated marketing programs that require coordination across multiple business functions. • Strengthen sales enablement efforts by creating resources and campaign support that help move prospects through the buying journey.
2026-07-17T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support a real estate and property organization in Tustin, California. This Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and building positive client relationships in a hybrid work environment. The position includes on-site training during the first two weeks, followed by a schedule that combines in-office collaboration with ongoing customer support responsibilities. Responsibilities:• Handle a steady flow of incoming customer calls and respond to inquiries with professionalism, accuracy, and empathy.• Make outbound calls when needed to follow up on service matters, address concerns, and encourage customer retention.• Enter and update order information and customer records carefully to maintain accurate account details.• Resolve customer issues efficiently by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed.• Support retention efforts by engaging with customers who may be considering cancellation and reinforcing the value of services offered.• Work closely with supervisors and team members in a hybrid setting to maintain service quality and meet performance expectations.• Participate in required on-site training and apply learned processes, service standards, and communication techniques to daily work.
2026-07-18T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-07-17T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California on a Contract to permanent basis. In this role, you will serve as an early point of contact for prospective borrowers, helping gather key details and ensuring each interaction is handled with care and consistency. This opportunity is well suited for someone who communicates confidently, stays organized in a fast-moving environment, and enjoys guiding customers through the first stage of the lending process. Responsibilities: • Handle incoming and outbound conversations with prospective borrowers to begin the loan inquiry process. • Use a consistent set of screening questions to collect information related to eligibility, including income, credit profile, and borrowing goals. • Enter customer and application details into internal platforms with a high level of accuracy and completeness. • Direct eligible applicants to the appropriate Loan Officer for follow-up and continuation of the process. • Provide a supportive experience that helps customers feel informed and valued during each interaction. • Meet daily activity expectations for call volume, responsiveness, and successful handoff of viable applicants. • Maintain clear records of customer communications and status updates to support efficient workflow management.
2026-07-15T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position expected to run for 90 days, with potential for extension, and follows a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, delivering timely assistance, resolving concerns, and helping create a positive service experience through every interaction. Responsibilities: • Respond to incoming resident calls and place outbound follow-up calls regarding maintenance matters, account questions, and service-related requests. • Provide clear and considerate support to residents by addressing questions, concerns, and requests with professionalism and empathy. • Resolve complaints and service issues efficiently while ensuring each case is handled accurately and within expected timeframes. • Document conversations, requests, and outcomes in internal systems so records remain complete and up to date. • Manage a high volume of interactions while maintaining quality, attentiveness, and a strong focus on first-contact resolution. • Work closely with cross-functional teams to gather information, coordinate next steps, and help bring resident issues to resolution. • Stay informed on available services and policies in order to give residents accurate guidance and appropriate next-step recommendations. • Follow up with residents after support is provided to confirm satisfaction and reinforce a positive customer experience. • Learn and navigate multiple software platforms to enter data accurately, track activity, and support daily service operations.
2026-07-17T00:00:00Z

Sales Manager

Brea, CA
onsite
Temporary / Contract
90000 - 175000 USD / Yearly
About the RoleWe are seeking a driven Sales Manager with a true hunter mentality to join our client's growing team. This is an exciting opportunity for someone who thrives on building business from the ground up, enjoys prospecting, and has a proven ability to develop new client relationships.The ideal candidate is energized by identifying opportunities, opening new accounts, and expanding market share through strategic business development efforts.Key Responsibilities<ul><li>Identify, prospect, and develop new business opportunities within target markets.</li><li>Build and maintain a robust pipeline through cold calling, networking, referrals, and other outbound sales strategies.</li><li>Generate new customer relationships and successfully convert prospects into long-term clients.</li><li>Expand product offerings and introduce value-added solutions to new customers.</li><li>Develop and execute strategic sales plans to achieve revenue and growth objectives.</li><li>Negotiate contracts, close deals, and manage the sales process from prospecting through onboarding.</li><li>Collaborate with internal teams to ensure a smooth transition of new accounts.</li><li>Stay informed on market trends, competitor activity, and customer needs.</li></ul>Compensation & Benefits<ul><li>Base Salary: $90,000–$175,000, depending on experience.</li><li>Uncapped commission structure.</li><li>Additional incentives for securing new business accounts.</li><li>Opportunity to make a significant impact within a growing organization.</li></ul>Schedule<ul><li>Full-time position.</li><li>Fully onsite during onboarding and training.</li><li>Hybrid work schedule available after successful completion of onboarding.</li></ul>
2026-07-16T00:00:00Z

Sales Manager

Brea, CA
onsite
Temporary to Hire
90000 - 150000 USD / Yearly
Sales Manager – New Business DevelopmentLocation: Brea, CAWork Schedule: Full-time, onsite during onboarding with the option for a hybrid schedule afterwardIndustry: Luxury Home GoodsPosition OverviewA luxury home goods company in Brea is seeking a driven, results-oriented Sales Manager to lead new business development and expand the company’s customer base. This is a true “hunter” role designed for a hungry, proactive sales professional who enjoys prospecting, opening new accounts, and identifying untapped market opportunities.This position is focused on generating new business—not managing an existing book of accounts. The ideal candidate is a self-motivated go-getter with a demonstrated ability to introduce product lines to new customers, build strong relationships, and convert opportunities into long-term revenue.Key Responsibilities<ul><li>Develop and execute strategies to identify and secure new business opportunities.</li><li>Prospect and engage potential customers through cold calling, email outreach, networking, referrals, industry events, and other business development activities.</li><li>Build a strong pipeline of qualified prospects across relevant luxury home goods markets and sales channels.</li><li>Open new customer accounts and expand the company’s products and value lines into new markets.</li><li>Conduct presentations and communicate the company’s products, quality, value, and competitive advantages to prospective customers.</li><li>Manage the full sales cycle, from initial outreach and discovery through proposal development, negotiation, and closing.</li><li>Develop relationships with key decision-makers, buyers, retailers, distributors, designers, and other industry partners.</li><li>Maintain consistent follow-up with prospects and accurately track pipeline activity, sales progress, and forecasts.</li><li>Monitor market trends, competitors, and customer needs to identify new sales opportunities.</li><li>Collaborate with internal product, operations, marketing, and leadership teams to support successful customer launches.</li><li>Meet or exceed established goals for prospecting activity, new account acquisition, and revenue growth.</li></ul>
2026-07-17T00:00:00Z

Sales Manager

Torrance, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a relationship-driven sales specialist to join our team in Torrance, California, as a Business Development Representative on a temp to hire basis. This opportunity is well suited for someone who is energized by business-to-business outreach, enjoys connecting with technical and purchasing stakeholders, and can move quickly in a high-activity sales environment. The role focuses on developing new opportunities, engaging prospective customers with relevant messaging, and supporting revenue growth through disciplined pipeline management. Responsibilities:• Generate new business opportunities by responding to incoming inquiries and proactively reaching out to prospective customers across target accounts.• Assess prospect fit by identifying decision-makers, understanding business needs, and applying structured qualification approaches to prioritize viable opportunities.• Follow up on leads generated through campaigns, events, and other outreach efforts to keep potential customers engaged and moving through the funnel.• Work closely with sales leadership to hand off strong opportunities with clear context, next steps, and supporting account details.• Record calls, emails, meetings, and qualification updates in the company CRM to maintain accurate and current prospect information.• Adapt outreach strategies and messaging for different buyer groups, including engineers, operators, technical teams, and procurement contacts.• Build credibility with prospects by communicating product value clearly and aligning conversations to customer challenges and market conditions.• Review pipeline activity, monitor progress against outreach targets and performance metrics, and contribute insights during sales meetings.• Share observations on customer feedback, competitive activity, and emerging market needs with sales and marketing partners to strengthen go-to-market efforts.
2026-07-17T00:00:00Z