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5 results for Customer Service Manager in Omaha, NE

Bookkeeper

Omaha, NE
onsite
Permanent / Full Time
52000.00 - 62400.00 USD / Yearly
We are looking for a detail-oriented Bookkeeper to support a range of client accounts in Omaha, Nebraska. This position is ideal for someone who enjoys keeping financial records accurate, organized, and current while working across multiple entities. The role involves day-to-day transaction processing, account reconciliation, close support, and direct communication with clients to resolve questions and gather needed financial information. Responsibilities: • Oversee bookkeeping activities from start to finish for several client businesses, ensuring records remain complete and up to date. • Handle incoming bills and customer payments, maintaining accurate accounts payable and accounts receivable balances. • Reconcile bank statements and credit card accounts regularly to identify discrepancies and maintain reliable financial data. • Record financial activity through journal entries and verify that postings align with supporting documentation. • Review, organize, and correct general ledger details to improve accuracy and consistency across client files. • Contribute to monthly and annual closing activities by preparing schedules, verifying balances, and assisting with final reviews. • Provide support for payroll administration and help with related tax reporting obligations. • Assemble workpapers and financial documentation needed by tax professionals and audit teams. • Communicate with clients to clarify transactions, explain variances, and request missing records or details. • Follow established accounting guidelines and firm procedures to maintain compliance and quality standards.
2026-05-12T19:54:06Z

Claims Auditor

Omaha, NE
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Claims Auditor to join a Financial Services organization in Omaha, Nebraska. In this role, you will evaluate benefit and insurance claim submissions, apply policy provisions accurately, and help ensure timely, well-documented payment decisions. This position is ideal for someone who combines analytical judgment, strong written communication, and a commitment to handling sensitive information with care. Responsibilities: • Examine claim forms, supporting records, and benefit requests to determine coverage eligibility and decide whether claims should be approved, declined, or held pending additional documentation. • Record claim activity, decisions, and supporting details in the claims administration system with a high degree of accuracy and completeness. • Prepare written communication to claimants, beneficiaries, financial institutions, medical providers, attorneys, and internal partners to explain outcomes or request missing information. • Assess medical documentation, application details, and policy exclusions to confirm whether coverage requirements were satisfied at issue and escalate questionable disclosures for legal review when appropriate. • Validate beneficiary information on life claims to confirm that proceeds are directed to the correct eligible party. • Review applicable state regulations during life claim processing, including required beneficiary verification checks related to child support compliance. • Recognize indicators of suspicious activity, document concerns thoroughly, and refer potential fraud matters to the appropriate legal team. • Respond to questions from sales partners, account contacts, and internal teams regarding claim status, benefit determinations, and related service issues. • Monitor open items and follow through on pending claims to obtain outstanding records and keep cases moving toward resolution. • Support departmental workflow by assisting with cross-coverage, special assignments, and collaboration across teams to resolve issues efficiently.
2026-05-12T19:08:44Z

CRM Administrator - PERM FTE

Omaha, NE
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
Job Title: CRM Administrator / CRM Techno-Functional Analyst -Full-Time, Permanent with immediate full benefits Location: Omaha, Nebraska – In Office Our GROWING client is seeking a CRM Administrator / CRM Techno-Functional Analyst for a full-time, permanent FTE supporting as an Administrator a highly customized CRM environment & be a long-term part of a team investing in its systems and ownership.This CRM Systems Administrator / Analyst will play a key role in the ongoing support, administration, configuration, & optimization of a cloud-based CRM platform, helping support a strategic roadmap CRM-to-ERP integration with Oracle NetSuite. Microsoft Dynamics CRM, HubSpot, or similar CRM tools is relevant.Join a company investing in a business-critical CRM platform and Support current operations, contributing to future system improvements & integration. ** The company uses a cloud-based information CRM management platform similar to Dragonfly that can function as a CRM, project management, document management, and service tracking system in one centralized environment. It is highly customizable and designed to adapt to business needs.KEYS: <ul><li>Administer, configure, and support a highly customized CRM platform</li><li>Support internal users with day-to-day CRM issues & break/fix tickets</li><li>Troubleshoot issues and collaborate with stakeholders on solutions</li><li>Test updates and changes in a sandbox environment</li><li>Maintain CRM configuration settings and ongoing enhancements</li><li>Manage pricing data & master data</li><li>Partner closely with internal sales teams to provide support and issue resolution</li><li>Document processes, configurations, and support activities thoroughly</li><li>Assist with future integration efforts between CRM and Oracle NetSuite ERP</li><li>Support workflow-driven processes involving quotes, orders, and invoices</li><li>Experience in CRM administration, CRM business analysis, or sales systems support</li><li>Exposure to ERP integration projects, especially Oracle NetSuite</li><li>Comfortable with both technical & business-facing roles Direct hire role with base salary up to $125K, plus bonus/ benefits. For immediate and confidential consideration, please message Carrie Danger on LinkedIn. This is a CRM Administrator / CRM Techno-Functional Analyst Direct Hire position up to $130K BASE PLUS Bonus + PERKS! For immediate / confidential consideration, best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Nebraska @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 & e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile.</li></ul>
2026-05-09T23:18:42Z

AR/Billing Manager

Omaha, NE
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for a motivated Accounts Receivable and Billing Manager to oversee customer billing processes, revenue recognition, and collections in Omaha, Nebraska. This role is vital to ensuring the accuracy of financial transactions, maintaining strong customer relationships, and driving timely cash collection. The ideal candidate will bring expertise in accounts receivable functions and thrive in a fast-paced, detail-oriented environment while collaborating with cross-functional teams. Responsibilities: • Manage high-volume customer billing processes with precision and ensure timely revenue recognition. • Monitor accounts receivable aging and proactively follow up on overdue accounts to ensure timely payments. • Partner with sales and accounting teams to resolve billing discrepancies and improve collection strategies. • Validate sales tax jurisdictions and rates for taxable transactions to ensure compliance. • Prepare and reconcile accounts receivable subledger to the general ledger during month-end close processes. • Perform daily cash application tasks, ensuring payments are accurately and promptly applied to customer accounts. • Administer customer master data with a focus on accuracy, including credit checks and data maintenance. • File project liens as required, ensuring compliance with state-specific lien management processes. • Investigate and resolve unapplied or misapplied cash to maintain clean financial records. • Review profit margins and percentages on customer billings to confirm accuracy and alignment with company standards.
2026-05-15T16:23:46Z

Sr. AccountantSales & Use Tax Accountant

Gretna, NE
onsite
Temporary / Contract
35.63 - 41.25 USD / Hourly
Our client, a rapidly growing e-commerce organization, is seeking a Sales & Use Tax Accountant to support and help optimize their indirect tax function. This role will play a key part in ensuring multi-state compliance while partnering with the business during an ongoing system implementation.This is an excellent opportunity for someone who enjoys a hands-on, high-volume environment and wants to contribute to process improvements and scalable solutions. Key Responsibilities<ul><li>Manage sales & use tax filings and compliance across multiple jurisdictions</li><li>Monitor and maintain multi-state nexus and tax requirements</li><li>Reconcile tax payable accounts and transaction data</li><li>Support tax audits, notices, and inquiries as needed</li><li>Partner with accounting/finance teams to ensure accurate tax treatment</li><li>Assist with system implementation (ERP/tax engine):</li><li>Testing and validation of tax configurations</li><li>Data mapping and accuracy checks</li><li>Process alignment and documentation</li><li>Identify inefficiencies and opportunities for process improvement</li></ul>
2026-05-18T18:03:57Z