We are looking for a dedicated Medical Credit Clerk to join our team in Federal Way, Washington. In this long-term contract role, you will play a key part in ensuring accurate resolution of credit balances and maintaining the integrity of financial transactions in the healthcare industry. This position offers a blend of structured training and hands-on experience, with company-provided equipment to support remote work after training.<br><br>Responsibilities:<br>• Investigate and resolve credit balances caused by insurance overpayments.<br>• Analyze claims to validate discrepancies and determine eligibility for refunds.<br>• Conduct root cause analysis to identify payment inconsistencies and implement resolutions.<br>• Utilize insurance portals and forms to manage retractions and research payment issues.<br>• Communicate with insurance payers to verify claim details and facilitate adjustments.<br>• Process electronic remittance advice (ERAs) and review related insurance documentation.<br>• Collaborate with internal departments to ensure timely and accurate credit resolution.<br>• Participate in structured training programs combining classroom learning and practical experience.<br>• Use company-provided tools and equipment to transition to remote work after training.