Position: Enterprise Applications Service Manager<br>Location: Near Overland Park KS area -- Hybrid weekly<br>Salary: $110,000 base + bonus + benefits<br><br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. ***<br><br>Enterprise Applications Service Manager<br>Join a global manufacturing organization undergoing significant technology transformation. We are seeking a hands-on, customer-focused Enterprise Applications Service Manager to lead support operations, drive continuous improvement, and serve as the key escalation point for critical business applications and ERP services.<br>What You'll Do<br> • Lead enterprise application and ERP support services within a global environment.<br> • Manage escalations, service delivery performance, and strategic vendor relationships.<br> • Drive process improvements, automation initiatives, and operational efficiencies.<br> • Coordinate application updates, releases, and change management activities.<br> • Partner with business and IT leaders to enhance service quality and user experience.<br> • Establish and promote best practices for service management and continuous improvement.<br>What We're Looking For<br> • 5+ years of experience in IT Service Management, Service Delivery, Application Support, or related leadership roles.<br> • Experience supporting ERP and enterprise business applications in a complex organization.<br> • Strong vendor management, stakeholder engagement, and problem-solving skills.<br> • Proven success improving processes, reducing operational inefficiencies, and driving automation.<br> • Excellent communication and influence skills across technical and business teams.<br> • Manufacturing industry experience is a plus.<br> • Oracle Fusion experience is beneficial but not required.<br>Why Join?<br> • High-impact role supporting global business operations.<br> • Opportunity to lead service excellence and continuous improvement initiatives.<br> • Flexible hybrid or remote work arrangement.<br> • Competitive compensation, bonus potential, and strong career growth opportunities.<br>If you're passionate about service delivery, operational excellence, and driving meaningful business improvements, we'd love to hear from you.<br><br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***