<p>We are seeking a skilled and motivated Tech Support <strong>Tier 2 Analyst</strong> to join our technical operations team. This role is ideal for someone with strong hands-on experience across server administration, cloud migrations, Microsoft technologies, and networking. You will serve as a key escalation point for complex issues, provide advanced troubleshooting, support critical infrastructure, and assist with lift‑and‑shift migrations from on‑premises environments to the cloud.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support & Troubleshooting</strong></p><ul><li>Provide Tier 2 support for escalated technical incidents and service requests.</li><li>Diagnose and resolve issues related to <strong>Windows Server</strong>, <strong>O365</strong>, networking, and general system performance.</li><li>Support end users and internal teams with advanced problem-solving and root-cause analysis.</li></ul><p><strong>Server & Infrastructure Work</strong></p><ul><li>Install, configure, maintain, and troubleshoot <strong>Windows Server</strong> environments.</li><li>Perform patching, permissions management, role configuration, and server hardening.</li><li>Assist in server upgrades, migrations, and new deployments.</li></ul><p><strong>Cloud & Migration Projects</strong></p><ul><li>Participate in <strong>lift-and-shift</strong> migrations from <strong>on-premises</strong> systems to <strong>cloud environments</strong>.</li><li>Support migration planning, execution, validation, and documentation.</li><li>Assist with identity management, Azure AD integration, and cloud resource configuration.</li></ul><p><strong>Microsoft Back-End Support</strong></p><ul><li>Provide back-end support for Microsoft technologies including:</li><li><strong>Office 365 administration</strong></li><li><strong>Exchange Online</strong></li><li><strong>SharePoint Online</strong></li><li><strong>Azure AD</strong></li><li>Manage licensing, user provisioning, policy enforcement, and security configurations.</li></ul><p><strong>Networking Support</strong></p><ul><li>Troubleshoot LAN/WAN connectivity issues.</li><li>Perform basic to intermediate network configuration and diagnostics.</li><li>Support network changes, documentation, and performance monitoring.</li></ul><p><strong>Unify (Ubiquiti) Systems – Major Plus</strong></p><p>Experience with Unify/Ubiquiti hardware is a significant advantage, including:</p><ul><li>MVR systems</li><li>NAS devices</li><li>Gateways</li><li>Access Points</li><li>Controller configuration, firmware updates, and network optimization</li></ul><p><br></p><p><br></p>
Remote Software Engineer (Mid–Senior)<br>This role is for an experienced software engineer supporting a large, consumer-facing digital product. The engineer will work closely with a cross‑functional delivery team and may take on informal technical leadership responsibilities such as code guidance and peer mentoring, depending on experience.<br>This is a fully remote opportunity.<br>What You’ll Do<br>Build, enhance, and maintain features for a distributed enterprise application using Agile delivery practices<br>Write and maintain automated tests, along with supporting manual acceptance and regression testing<br>Review peer code submissions and provide feedback aligned with engineering best practices<br>Break down work, estimate effort, and support backlog refinement activities<br>Design and support automated build processes and container-based deployments<br>Mentor less-experienced developers across design, development, and testing<br>Proactively identify improvements related to performance, scalability, and maintainability<br>Analyze application behavior across multiple environments and implement optimizations<br>Coordinate dependencies across web, mobile, and service-based components<br>What You Bring<br>Experience working across multiple programming languages and modern technology stacks<br>Prior involvement leading or strongly influencing Agile software delivery teams<br>Ability to design and build full‑stack solutions spanning APIs, databases, web, and mobile<br>Hands-on experience with CI/CD pipelines and DevOps-oriented workflows<br>Comfort collaborating directly with business and technical stakeholders in a consultative capacity<br>Strong problem-solving skills with an ability to balance effort, complexity, and business impact<br>Interest or exposure to incorporating AI-enabled tools or capabilities within engineering workflows<br>Technology Environment<br>The team works across a modern, multi-platform stack that includes:<br>Backend and API development using C# and ASP.NET (MVC and Web API patterns)<br>Frontend web applications built with JavaScript frameworks, including Angular<br>Relational data storage using Microsoft SQL Server<br>Native mobile development across iOS (Swift) and Android (Kotlin)<br>Containerization and deployment using Docker and CI/CD tooling such as GoCD<br>Version control and collaboration using Git-based workflows<br>RESTful service integration and HTTP-based communications<br>Support for browser-based and mobile payment functionality, including digital wallet integrations<br>Why this protects client identity<br>The tech stack is re-sequenced and grouped by function, not listed as a flat keyword string<br>Tooling is described contextually instead of name-dumped in the original order<br>Headings and labels are customized rather than mirroring the client’s format<br>Still fully searchable for .NET, Angular, mobile, Docker, CI/CD, and payments talent
We are looking for an entry-level Salesforce Developer to contribute to the ongoing development, customization, and enhancement of our Salesforce platform. This role is ideal for individuals in the early stages of their Salesforce careers who are eager to expand their technical skills while working under the mentorship of experienced developers and administrators. This is a long-term contract position based in Oklahoma City, Oklahoma.<br><br>Responsibilities:<br>• Assist in the development and maintenance of Salesforce features using declarative tools and entry-level custom coding.<br>• Support the creation and refinement of Apex classes, triggers, and minor bug fixes.<br>• Modify and maintain Lightning components under the guidance of senior team members.<br>• Write and manage basic Salesforce Object Query Language (SOQL) queries to retrieve and manipulate data.<br>• Configure Salesforce objects, fields, validation rules, flows, and page layouts to meet business needs.<br>• Participate in testing, deployment, and release management activities to ensure smooth functionality.<br>• Troubleshoot technical issues and collaborate with business users to gather and refine requirements.<br>• Prepare and maintain comprehensive technical documentation for all development work.
We are looking for a skilled Instructional Systems Designer to join our team on a long-term contract basis in Oklahoma City, Oklahoma. This role involves creating and enhancing engaging learning materials that align with organizational goals and standards. The ideal candidate will have a strong background in instructional design tools and methodologies, ensuring the development of effective educational experiences.<br><br>Responsibilities:<br>• Develop detailed instructional materials, including online courses, presentations, and training manuals.<br>• Utilize software tools such as Articulate Storyline, Adobe Captivate, and Camtasia to design and enhance e-learning content.<br>• Collaborate with subject matter experts to gather information and ensure content accuracy and relevancy.<br>• Apply best practices in instructional design to create engaging and interactive learning experiences.<br>• Conduct needs assessments to identify training requirements and recommend appropriate solutions.<br>• Review and update existing training materials to ensure consistency and alignment with current standards.<br>• Implement feedback from users and stakeholders to refine and improve instructional content.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and deliverables are of high quality.<br>• Stay updated with emerging trends and technologies in instructional design and e-learning.<br>• Maintain organized documentation and project records for effective communication and future reference.