3 results for It Systems Analyst in Oklahoma City, OK

Systems Administrator

Bethany, OK
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are seeking a skilled and motivated Tech Support Tier 2 Analyst to join our technical operations team. This role is ideal for someone with strong hands-on experience across server administration, cloud migrations, Microsoft technologies, and networking. You will serve as a key escalation point for complex issues, provide advanced troubleshooting, support critical infrastructure, and assist with lift‑and‑shift migrations from on‑premises environments to the cloud. Key ResponsibilitiesTechnical Support & Troubleshooting<ul><li>Provide Tier 2 support for escalated technical incidents and service requests.</li><li>Diagnose and resolve issues related to Windows Server, O365, networking, and general system performance.</li><li>Support end users and internal teams with advanced problem-solving and root-cause analysis.</li></ul>Server & Infrastructure Work<ul><li>Install, configure, maintain, and troubleshoot Windows Server environments.</li><li>Perform patching, permissions management, role configuration, and server hardening.</li><li>Assist in server upgrades, migrations, and new deployments.</li></ul>Cloud & Migration Projects<ul><li>Participate in lift-and-shift migrations from on-premises systems to cloud environments.</li><li>Support migration planning, execution, validation, and documentation.</li><li>Assist with identity management, Azure AD integration, and cloud resource configuration.</li></ul>Microsoft Back-End Support<ul><li>Provide back-end support for Microsoft technologies including:</li><li>Office 365 administration</li><li>Exchange Online</li><li>SharePoint Online</li><li>Azure AD</li><li>Manage licensing, user provisioning, policy enforcement, and security configurations.</li></ul>Networking Support<ul><li>Troubleshoot LAN/WAN connectivity issues.</li><li>Perform basic to intermediate network configuration and diagnostics.</li><li>Support network changes, documentation, and performance monitoring.</li></ul>Unify (Ubiquiti) Systems – Major PlusExperience with Unify/Ubiquiti hardware is a significant advantage, including:<ul><li>MVR systems</li><li>NAS devices</li><li>Gateways</li><li>Access Points</li><li>Controller configuration, firmware updates, and network optimization</li></ul>
2026-03-13T00:00:00Z

Instructional Systems Designer

Oklahoma City, OK
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Instructional Systems Designer to join our team on a long-term contract basis in Oklahoma City, Oklahoma. This role involves creating and enhancing engaging learning materials that align with organizational goals and standards. The ideal candidate will have a strong background in instructional design tools and methodologies, ensuring the development of effective educational experiences. Responsibilities: • Develop detailed instructional materials, including online courses, presentations, and training manuals. • Utilize software tools such as Articulate Storyline, Adobe Captivate, and Camtasia to design and enhance e-learning content. • Collaborate with subject matter experts to gather information and ensure content accuracy and relevancy. • Apply best practices in instructional design to create engaging and interactive learning experiences. • Conduct needs assessments to identify training requirements and recommend appropriate solutions. • Review and update existing training materials to ensure consistency and alignment with current standards. • Implement feedback from users and stakeholders to refine and improve instructional content. • Manage multiple projects simultaneously, ensuring deadlines are met and deliverables are of high quality. • Stay updated with emerging trends and technologies in instructional design and e-learning. • Maintain organized documentation and project records for effective communication and future reference.
2026-03-23T00:00:00Z

Help Desk Analyst I

Oklahoma City, OK
onsite
Temporary
19 - 22 USD / Hourly
Oklahoma City, OK – Ongoing Project** Position Overview We are seeking a reliable and customer‑focused Helpdesk Support Technician (Level 1–2) to provide onsite technical assistance for an ongoing project in Oklahoma City. The ideal candidate will have hands-on experience supporting end users in a Windows-based environment, managing service requests through a ticketing system, and delivering prompt, detail oriented customer service. Key Responsibilities Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot and resolve issues related to: Windows OS (Windows 10/11) Microsoft 365 applications Network connectivity Hardware performance User account and access management (Active Directory) Log, track, and resolve support tickets using an internal IT ticketing system (ServiceNow, Jira, Freshservice, or similar). Assist with new user onboarding, workstation setup, and device configurations. Support end users with software installations, updates, and general technical guidance. Escalate complex issues to Level 3/System Admin teams when required. Maintain documentation for troubleshooting steps, technical procedures, and asset records. Deliver excellent customer service with strong communication skills for in‑person support.
2026-02-27T00:00:00Z