<p>An Oklahoma-based company is seeking an experienced Salesforce Administrator to configure, support, maintain, and optimize its Salesforce environment. This role will be responsible for ensuring the platform effectively supports business processes, user needs, reporting requirements, and overall system performance. The ideal candidate will bring strong hands-on Salesforce administration experience, along with prior experience in a financial services environment.</p><p> </p><p>Responsibilities-</p><ul><li>Configure, administer, and maintain the Salesforce platform to support business operations</li><li>Optimize the Salesforce environment for usability, scalability, and performance</li><li>Manage user setup, profiles, roles, permissions, workflows, validation rules, dashboards, and reports</li><li>Support end users by troubleshooting issues, resolving system challenges, and providing ongoing guidance</li><li>Partner with stakeholders to gather business requirements and translate them into effective Salesforce solutions</li><li>Identify opportunities for process improvement, automation, and system enhancement</li><li>Maintain data integrity through regular audits, cleanup, and governance best practices</li><li>Support integrations, system updates, testing, and deployment activities</li><li>Create and maintain documentation related to system configuration, processes, and user training</li><li>Serve as a key resource for Salesforce best practices and platform optimization</li></ul><p><strong> </strong></p><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization.<br>• Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service.<br>• Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance.<br>• Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
<p>We are looking for a Business Analyst with experience supporting Electronic Health Record (EHR) initiatives to help define and refine organizational needs tied to clinical, operational, and patient-facing technologies in Oklahoma City, Oklahoma. This long-term contract position will partner with project leadership, healthcare stakeholders, and cross-functional teams to analyze workflows, gather requirements, and support the planning and delivery of EHR enhancements and related healthcare technology initiatives. The ideal candidate brings strong analytical judgment, clear documentation skills, and the ability to guide conversations that lead to validated business outcomes.</p><p><strong>Responsibilities:</strong></p><p>• Gather, evaluate, and organize business, clinical, operational, data, reporting, and regulatory requirements related to electronic health record (EHR) systems, workflows, integrations, and enhancement initiatives.</p><p>• Convert stakeholder goals, clinical workflow expectations, patient care requirements, and business challenges into precise, measurable, and technology-neutral requirements that support EHR optimization and implementation efforts.</p><p>• Assess requests across clinical, administrative, and support departments to identify common EHR needs, justified workflow variations, conflicting priorities, and opportunities to improve standardization and adoption.</p><p>• Lead requirements gathering and review sessions with physicians, nurses, operational leaders, and other stakeholders to validate EHR-related requirements, workflow impacts, and desired outcomes.</p><p>• Map current and future-state clinical and operational workflows to identify process gaps, EHR configuration needs, downstream impacts, data dependencies, and opportunities to improve patient care delivery and efficiency.</p><p>• Produce key analysis deliverables such as workflow diagrams, use cases, gap analyses, business rules, data mapping documentation, and requirements traceability matrices supporting EHR projects.</p><p>• Support testing and validation efforts by developing EHR-focused test scenarios, coordinating user acceptance testing (UAT), documenting issues, and confirming readiness for workflow, application, and process changes.</p><p>• Work closely with the Project Manager to coordinate analysis activities, stakeholder engagement, milestone reviews, and delivery timelines across multiple concurrent efforts.</p><p>• Communicate open questions, risks, dependencies, and decision points to project stakeholders while supporting EHR enhancements, system upgrades, interoperability initiatives, workflow optimization efforts, and patient-facing functionality change</p>