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1 result for Customer Service Representative in Odessa, TX
- Midland, TX
- onsite
- Contract / Temporary to Hire
- 18.00 - 20.00 USD / Hourly
- We are looking for a detail-oriented Debit Card Specialist to join our team in Midland, Texas. In this role, you will manage the daily operations of debit card services, providing exceptional support to customers and staff. As this is a Contract to permanent position, it offers the opportunity to transition into a long-term role while contributing to a dynamic banking environment.<br><br>Responsibilities:<br>• Assist customers and staff with inquiries related to debit card services, ensuring prompt and accurate resolution.<br>• Process applications for new debit cards, replacements, and updates while maintaining attention to detail.<br>• Handle card activation, deactivation, and troubleshooting to support seamless cardholder experiences.<br>• Monitor and address potential fraud activity to safeguard cardholder accounts and ensure transaction security.<br>• Maintain accurate records of cardholder activity and departmental operations.<br>• Provide technical support for debit card systems and services, ensuring optimal functionality.<br>• Collaborate with internal teams to enhance service delivery and streamline processes.<br>• Ensure compliance with banking policies and security protocols related to debit card operations.<br>• Respond to inbound and outbound calls professionally, addressing customer needs effectively.<br>• Stay informed on industry best practices and updates to enhance operational efficiency.
- 2026-03-19T16:58:44Z