<p><strong>About the Company:</strong></p><p> Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.</p><p><strong>Position Overview:</strong></p><p> The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul><p><br></p>
We are looking for an organized and detail-oriented Office Services Coordinator to provide comprehensive administrative support for a dynamic team in Irvine, California. In this role, you will handle a variety of office tasks, ensuring smooth operations and efficient workflow. This is a long-term contract position with the potential for extension or conversion based on business needs.<br><br>Responsibilities:<br>• Process vouchers accurately and on time for various transactions.<br>• Prepare and reconcile expense reports, including tracking and submitting receipts.<br>• Provide administrative support for contracts, including documentation tracking and coordination with stakeholders.<br>• Assist with accounts receivable tasks, such as invoice tracking, follow-ups, and basic reporting.<br>• Manage electronic document signing processes using DocuSign, including tracking and filing completed documents.<br>• Support minor marketing tasks and assist in organizing internal or client-facing events.<br>• Coordinate and schedule meetings for brokers, ensuring timely communication and availability.<br>• Prepare marketing materials, including printing and binding collateral for presentations and client meetings.<br>• Perform general administrative duties to support the team’s daily operations.
<p>Our client, a global manufacturer of fabrics and coverings for automotive interiors, based in Irvine, CA is hiring for a Design Relationship Coordinator.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the liaison between customers and internal teams, coordinate meetings with customers, understand and interpret customer needs and their design directions by communicating closely with them, and share the info with internal designers and other members. </p><p>• Coordinate meetings with internal teams, prepare program development schedule, meeting minutes, design images and presentations, and other internal documents.</p><p>• Working closely with internal teams, create and prepare visual design images and samples, make interior color and material proposals to customers, and share their feedback with internal teams. </p><p>• Provide status updates on projects and track progress with complete understanding of requirements and expectations while maintaining project milestones.</p><p>• Perform color tuning and material mastering to ensure consistency of colors and materials prior to production launch.</p><p>• Research new trends in automobile industry and interior colors and materials, report it to internal designers to assist them to forecast future design direction of North American vehicle production projects. </p><p>• Maintain and organize sample inventories and documents.</p>
<p>Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.</p><p>Our client, a growing consumer-focused brand, is seeking a <strong>Customer Service Representative</strong> who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about <strong>owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity</strong>.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage <strong>inbound customer inquiries via phone, email, and chat</strong></li><li>Resolve issues related to <strong>orders, products, and account support</strong></li><li>Maintain detailed <strong>CRM records and customer interaction history</strong></li><li>Collaborate cross-functionally with <strong>operations and logistics teams</strong></li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a <strong>high-quality, solution-oriented customer experience</strong></li></ul><p><br></p><p><br></p>
<p>Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul><p><br></p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.</p><p>• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.</p><p>• Provide customers with next-step instructions and follow-up links as needed.</p><p>• Accurately enter and update customer orders using the Salesforce platform.</p><p>• Maintain detailed records of interactions and transactions to ensure data accuracy.</p><p>• Collaborate with team members to improve processes and enhance the overall customer experience.</p><p>• Stay informed about company products and services to provide knowledgeable assistance.</p><p>• Handle customer concerns with professionalism and escalate complex issues when necessary.</p><p>• Meet or exceed performance metrics related to call handling and customer satisfaction.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
<p>Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.</p><p>You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul><p><br></p>
<p>Our company is seeking a dedicated Customer Service Representative to be the first point of contact for our clients. This position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional customer experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, ensuring prompt and accurate solutions.</li><li>Resolve customer issues and provide information about products and services.</li><li>Document interactions and follow established procedures for escalating concerns.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate across departments to ensure customer needs are met efficiently.</li><li>Assist in identifying process improvements based on customer feedback.</li></ul><p><br></p>
<p>Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul><p><br></p>
<p>Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer complaints and provide accurate information regarding products and services.</li><li>Document interactions and follow established procedures for issue escalation.</li><li>Maintain a high level of professionalism and adhere to company service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying trends and opportunities for process improvement.</li></ul><p><br></p>
<p>In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a <strong>Customer Service Representative</strong> to support patient coordination and administrative communication. This role is ideal for someone who can balance <strong>professionalism, empathy, and accuracy</strong> while working in a structured, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>patient inquiries, scheduling, and appointment coordination</strong></li><li>Maintain accurate <strong>patient records and documentation</strong></li><li>Verify information and support <strong>administrative workflows</strong></li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with <strong>confidentiality and healthcare regulations</strong></li><li>Provide a <strong>calm, solution-focused experience</strong> for patients</li></ul><p><br></p>
We are looking for a skilled and personable Front Desk Coordinator to join a busy healthcare office in Fountain Valley, California. This is a Contract to permanent position, providing an excellent opportunity for detail-oriented growth within a dynamic and fast-paced environment. The ideal candidate will be fluent in Vietnamese, have a solid background in customer service or the medical field, and be comfortable handling high patient volumes.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a positive first impression.<br>• Answer and manage incoming and outgoing calls using a multi-line phone system.<br>• Schedule appointments and maintain accurate records in the electronic system.<br>• Assist patients with check-in and check-out processes efficiently.<br>• Handle administrative tasks such as organizing files and data entry.<br>• Provide clear and detail-oriented communication with patients, staff, and external partners.<br>• Utilize basic medical terminology to support patient and staff needs.<br>• Collaborate with team members to ensure smooth office operations.<br>• Address patient inquiries and concerns with empathy and professionalism.<br>• Maintain a high level of organization in a busy office setting.
<p>Our company is searching for a skilled Front Desk Coordinator to be the welcoming face of our office and maintain efficient front office operations. This role is perfect for individuals who thrive in a fast-paced environment and have outstanding communication and organizational abilities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a professional and friendly manner.</li><li>Manage incoming calls, direct inquiries, and handle mail and deliveries.</li><li>Schedule appointments and maintain meeting room calendars.</li><li>Perform office administrative duties such as data entry, filing, and document management.</li><li>Keep the front desk and reception area clean, organized, and presentable.</li><li>Assist with onboarding tasks and support other departments as needed.</li><li>Monitor and order office supplies.</li></ul><p><br></p>
<p>Our client is an innovative organization in the biotech sector, seeking a Human Resources Coordinator to support their growing HR team. This role is ideal for a detail-oriented professional with a passion for supporting talent and advancing strategic initiatives in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate HR administrative tasks including onboarding, benefits enrollment, HRIS data entry, and personnel file management.</li><li>Support recruitment activities by scheduling interviews, communicating with candidates, and assisting with job postings.</li><li>Maintain compliance with federal, state, and local employment regulations relevant to the biotech industry.</li><li>Prepare and distribute HR communications such as policy updates, employee newsletters, and training materials.</li><li>Assist with performance management, employee engagement events, and training logistics.</li><li>Respond to employee inquiries regarding HR policies, benefits, and payroll in a timely and professional manner.</li><li>Generate HR reports and help track analytics for continuous improvement.</li></ul><p><br></p>
<p>Great companies are built by great people — and the systems that support them. A well-regarded organization in Encinitas is hiring a <strong>Human Resources Coordinator</strong> to support recruiting, onboarding, and employee experience initiatives. This role is ideal for someone who is both detail-oriented and people-focused — someone who understands that strong HR support is equal parts <strong>process, communication, and trust</strong>. This position sits at the intersection of recruiting and HR operations, offering exposure to <strong>talent acquisition, employee lifecycle management, HR systems, and internal communication</strong>. It’s an opportunity to build a well-rounded HR foundation while contributing to a positive and organized workplace environment.</p><p>The right candidate will be someone who is naturally organized, highly communicative, and capable of managing multiple priorities while maintaining accuracy and confidentiality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate <strong>interview scheduling, candidate communication, and recruiting logistics</strong></li><li>Support <strong>new hire onboarding, documentation, and orientation processes</strong></li><li>Maintain and update <strong>employee records, HRIS systems, and personnel files</strong></li><li>Assist with <strong>employee communications, engagement initiatives, and HR programs</strong></li><li>Prepare <strong>reports, HR metrics, and internal documentation</strong></li><li>Ensure compliance with <strong>HR policies, procedures, and documentation standards</strong></li><li>Support HR team with <strong>day-to-day administrative and operational tasks</strong></li></ul>
<p>Manufacturing is one of the most detail-driven environments — where accuracy, timing, and coordination directly impact production and delivery. A growing manufacturing company in San Diego is hiring an <strong>Accounting Coordinator</strong> to support day-to-day financial operations tied to inventory, purchasing, and production. This role is ideal for someone who enjoys structured work but also wants exposure to how finance connects with real, physical operations. This position sits between accounting and operations, supporting everything from invoice processing to inventory tracking and vendor coordination. The right candidate will be organized, dependable, and comfortable working with both numbers and cross-functional teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support accounts payable and receivable processes</li><li>Assist with purchase orders, invoicing, and vendor payments</li><li>Maintain accurate inventory and cost tracking records</li><li>Help with reconciliations and month-end close support</li><li>Coordinate with operations and warehouse teams on order flow</li><li>Track expenses and assist with basic reporting</li><li>Organize financial documentation and filing systems</li><li>Support internal communication between accounting and production</li></ul>
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit committed to supporting underserved populations. They are seeking a proactive <strong>Customer Success Specialist</strong> to ensure clients and partners achieve meaningful outcomes through the organization’s programs and services. This role transitions to hybrid (3 days remote, 2 days in office) after the first six months of onsite work. </p><p><strong>Role Overview:</strong></p><p>The Customer Success Specialist is responsible for building strong relationships with clients and stakeholders, providing guidance and support, and ensuring satisfaction with the organization’s offerings. This role combines problem-solving, communication, and data tracking to drive positive client outcomes and strengthen engagement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Onboard and guide clients through programs, services, or initiatives.</li><li>Act as a trusted resource, addressing client questions, concerns, and feedback.</li><li>Monitor client engagement and satisfaction, identifying opportunities to enhance experiences.</li><li>Collaborate with internal teams to resolve challenges and implement solutions.</li><li>Maintain accurate records in CRM or database systems for reporting and analysis.</li><li>Contribute to process improvements to enhance client success and retention.</li></ul>
<p>We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul><p><br></p>
We are looking for an experienced Customer Success Specialist to join our team on a contract basis in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. If you have a strong background in customer service and enjoy fostering positive relationships, this position offers an excellent opportunity to contribute your expertise in a dynamic environment.<br><br>Responsibilities:<br>• Deliver exceptional customer service through various channels, including phone and email, ensuring timely and accurate responses to inquiries.<br>• Troubleshoot and resolve connectivity issues, providing clear guidance and support to customers.<br>• Manage multiple web browsers effectively to assist with customer requests and online problem-solving.<br>• Handle email correspondence professionally, maintaining a high level of clarity and attention to detail.<br>• Collaborate with internal teams to ensure customer concerns are addressed promptly and efficiently.<br>• Maintain detailed records of customer interactions and solutions provided for future reference.<br>• Proactively identify opportunities to enhance the customer experience and implement improvements.<br>• Educate customers on best practices and available resources to optimize their experience.<br>• Track and analyze customer feedback to identify trends and recommend actionable solutions.<br>• Ensure adherence to company policies and procedures while delivering personalized service.
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented <strong>Customer Support Specialist</strong> to join their team and help provide exceptional support to their clients, partners, and community members.</p><p><strong>Role Overview:</strong></p><p>The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration.<br><br>Responsibilities:<br>• Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations.<br>• Oversee user account management, permissions, and system settings to ensure proper access and functionality.<br>• Monitor system performance and address operational issues promptly to maintain efficiency.<br>• Analyze campaign performance and escalate concerns to relevant teams as needed.<br>• Resolve technical issues related to call flows and integrated platforms.<br>• Perform system hygiene tasks, including cleanup and updates to configurations.<br>• Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities.<br>• Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards.<br>• Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges.<br>• Document system configurations, call flows, and campaign settings for future reference and training purposes.
<p><strong>Position Overview:</strong></p><p> Robert Half is seeking a professional and highly organized Front Desk Coordinator on behalf of our client, a fast-paced and growing construction company. This individual will serve as the first point of contact for visitors, vendors, and clients while providing critical administrative support to ensure smooth day-to-day office operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls, emails, and general inquiries</li><li>Manage front desk operations, including maintaining a clean and organized reception area</li><li>Coordinate mail distribution, deliveries, and outgoing shipments</li><li>Support scheduling for meetings, conference rooms, and team calendars</li><li>Assist with administrative tasks such as data entry, filing, document preparation, and reporting</li><li>Order and maintain office and job site supplies</li><li>Liaise with internal teams, including project managers and field staff, to support daily operations</li><li>Assist with onboarding paperwork and general HR-related administrative tasks as needed</li><li>Handle ad hoc projects and provide general office support to leadership</li></ul><p><br></p>