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6 results for Call Center Manager in Oakland, CA

Facilities Call Center Specialist
  • Menlo Park, CA
  • onsite
  • Temporary / Contract
  • 29 - 39 USD / Hourly
  • <p>We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination.</p><p><br></p><p>Responsibilities:</p><p>• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.</p><p>• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.</p><p>• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.</p><p>• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.</p><p>• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.</p><p>• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.</p>
  • 2026-07-16T00:00:00Z
Customer Service Representative
  • Burlingame, CA
  • onsite
  • Temporary / Contract
  • 22 - 23 USD / Hourly
  • <p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January </p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong> Sales Associate </strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><strong> </strong></p>
  • 2026-07-22T00:00:00Z
Customer Service Representative
  • Hayward, CA
  • remote
  • Temporary / Contract
  • 20 - 20.5 USD / Hourly
  • <p><strong>About the Company</strong></p><p>The organization is a boutique importing company that has served customers for over 15 years. The company imports specialized consumable products for customers in the science, technology, electronics, pharmaceutical, and biotech sectors. With a small, collaborative team, the organization manages the import process from overseas suppliers through final delivery to customers across the U.S. </p><p> </p><p><strong>Position Overview </strong></p><p> </p><p>We are seeking a detail-oriented and customer-focused Customer Service Representative to support order processing, customer communication, and daily operational coordination. This role is ideal for someone who enjoys a fast-paced environment, learns new processes quickly, and is comfortable working across customers, vendors, and warehouse operations</p><p>.</p><p>This is a part-time remote contract opportunity with the potential for extension and possible longer-term opportunities based on business needs and performance. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process and enter customer orders received via email. </li><li>Serve as the primary point of contact for customer inquiries related to orders, shipments, and backorders. </li><li>Coordinate with warehouse staff to support timely and accurate order fulfillment. </li><li>Monitor open orders, backorders, and shipment updates. .</li><li>Assist with logistics coordination and trucking arrangements as needed.</li><li>Maintain accurate order records, tracking logs, and reporting.</li><li>Communicate professionally with customers, vendors, and internal team members. </li><li>Support day-to-day customer service and order operations in a collaborative small-team environment.</li></ul><p> </p><p><strong>Required Qualifications</strong></p><ul><li>Previous experience in customer service, customer support, order entry, or order processing. </li><li>Strong written and verbal communication skills.</li><li>Strong attention to detail and organizational skills. </li><li>Ability to learn new systems and processes quickly.</li><li>Proficiency with Microsoft Outlook, Excel, and Word. </li><li>Experience using Google Sheets.</li><li>Ability to work independently in a remote environment. </li></ul><p> </p><ul><li>Preferred Qualifications</li><li>Experience in logistics, shipping, supply chain, import/export, or distribution.</li><li>Experience supporting warehouse-related order fulfillment processes.</li><li>They use QuickBooks. Relevant Experience is a plus but not required </li></ul><p><br></p>
  • 2026-07-22T00:00:00Z
Customer Service Representative
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 22 - 22 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support customers in San Francisco, California through a Contract position focused on responsive, high-quality service. In this role, you will help individuals navigate questions and application-related needs with accuracy, patience, and professionalism. The ideal candidate brings a steady call center presence, communicates clearly, and contributes to a smooth customer experience by resolving inquiries efficiently and thoroughly.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer interactions with a helpful, solution-focused approach that makes each caller feel supported throughout the conversation.</p><p>• Provide clear guidance on forms, requests, and next steps so customers receive accurate information and can move forward without unnecessary delays.</p><p>• Complete order entry and related updates carefully, ensuring information is entered correctly the first time whenever possible.</p><p>• Monitor open or incomplete items and take timely follow-up actions to reduce stalled applications or unresolved customer issues.</p><p>• Maintain dependable attendance and remain available during assigned queue coverage hours to support service levels and response times.</p><p>• Respond constructively to coaching and performance feedback, applying direction quickly to improve call quality and consistency.</p><p>• Document customer conversations and outcomes thoroughly so records remain current, organized, and useful for follow-up activity.</p><p><br></p><p>** If you&#39;re interested in this position, please apply to this position and contact Michaela Stauber at michaela.stauber- at - roberthalf - .com with your word resume and reference job ID#00410-0013470864**</p>
  • 2026-07-22T00:00:00Z
Customer Service Administrator
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 26 - 29 USD / Hourly
  • <p>Customer Service Administrator</p><p><strong>Job Description:</strong></p><p>Seeking a Customer Service Administrator to support customer inquiries, process orders, and maintain positive client relationships.</p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone and email</li><li>Process orders and service requests</li><li>Update customer records</li><li>Track customer issues and resolutions</li><li>Generate customer reports</li><li>Support cross-functional teams</li></ul>
  • 2026-07-17T00:00:00Z
Client Operations Specialist
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 75000 - 85000 USD / Yearly
  • <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Job Title: Client Operations Specialist </strong></p><p><strong>Location: San Francisco; Hybrid</strong></p><p><strong>Salary: $75-80k + Bonus</strong></p><p> </p><p>Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. <strong>If you&#39;re looking for a place where you can grow in Operations or take the path towards a Lead Advisor role,</strong> this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and <strong>offers real potential for career advancement.</strong></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
  • 2026-07-11T00:00:00Z