<p>We are looking for an experienced Mortgage Servicing Payoff Manager to lead a critical servicing function in the greater Chicago area. This role oversees payoff operations, collateral release activities, and specialized loan servicing work while maintaining strong regulatory adherence and high service standards. The ideal candidate will bring deep mortgage servicing knowledge, sound operational judgment, and the ability to guide teams through quality, risk, and process improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day payoff administration and related servicing operations, ensuring work is completed accurately, on schedule, and in accordance with internal expectations.</p><p>• Lead the preparation and delivery of payoff quotes and final documentation, confirming adherence to regulatory deadlines, investor rules, and client service commitments.</p><p>• Oversee lien release, satisfaction, reconveyance, and collateral document processing, including compliance with state-specific recording requirements and statutory timeframes.</p><p>• Manage specialized servicing activities such as loan modifications, subordinations, assumptions, recasts, billing support, residency verification reviews, and other non-routine transactions.</p><p>• Maintain effective controls over payoff funds, suspense accounts, reconciliations, fee accuracy, escrow balances, and borrower instructions to reduce risk and support audit readiness.</p><p>• Partner with Compliance, Cashiering, Tax and Insurance, Default Management, and Investor Reporting teams to resolve escalations, improve borrower outcomes, and support broader operational goals.</p><p>• Supervise third-party vendors including recording partners, title providers, and document custodians to monitor service quality, compliance, and turnaround performance.</p><p>• Use reporting, quality metrics, and workflow analytics to identify trends, strengthen controls, improve productivity, and advance automation and continuous improvement efforts.</p><p>• Provide leadership for the department through performance management, coaching, employee development, and clearly defined daily, weekly, and monthly objectives.</p>
<p>We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a non-profit in Indiana. This contract-to-permanent opportunity is ideal for someone with experience in billing operations, claim follow-up, and account resolution within a medical setting. The person in this role will help keep financial processes organized, work through reimbursement issues, and provide administrative support that contributes to efficient office operations.</p><p><br></p><p>Responsibilities:</p><p>• Process medical claims and billing information accurately to support timely reimbursement.</p><p>• Review outstanding balances and follow up on unpaid or underpaid accounts with payers and patients as needed.</p><p>• Investigate claim denials, identify root causes, and prepare appropriate corrections for resubmission.</p><p>• Assist with appeals by gathering documentation and coordinating responses to disputed or rejected claims.</p><p>• Maintain organized billing records and update account details to ensure accurate financial documentation.</p><p>• Communicate with insurance representatives, patients, and internal staff to resolve payment questions and account issues.</p><p>• Provide administrative support for daily office activities related to billing, collections, and account management.</p>
<p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><br></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
We are looking for a detail-oriented Billing Specialist to support billing operations for a waste and environmental services organization in Merrillville, Indiana. This Long-term Contract position is ideal for someone who can manage high-volume transactional work, maintain billing accuracy, and help ensure a smooth month-end close. The person in this role will work across order entry, transportation documentation, and invoice review while using technology confidently to keep processes organized and customers properly billed.<br><br>Responsibilities:<br>• Enter and process service and sales orders accurately to support daily billing activity and operational workflows.<br>• Prepare transportation-related documentation and preliminary billing records in internal systems to ensure transactions are ready for invoicing.<br>• Review customer charges for contracted and non-contracted services and apply correct pricing based on service details and billing guidelines.<br>• Take an active role in month-end billing by validating rates, confirming charge accuracy, and helping reconcile invoices against approved pricing records.<br>• Maintain dependable billing records in company systems so invoices are complete, timely, and aligned with customer expectations.<br>• Investigate discrepancies in billing data and resolve issues quickly to reduce delays and improve invoice accuracy.<br>• Use Excel and Outlook to organize billing information, track follow-ups, and communicate effectively with internal teams.<br>• Support customer satisfaction by helping ensure invoices are processed correctly and billing questions are addressed with care and accuracy.