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4 results for Inside Sales Rep in Norwich, CT

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Account Executive

West Warwick, RI
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an organized Account Executive to support client-facing administrative and sales coordination activities in West Warwick, Rhode Island. This Long-term Contract position is ideal for someone who communicates confidently, manages multiple priorities effectively, and maintains accuracy while handling fast-moving client requests. The role focuses on presentation support, order coordination, sample tracking, item setup, and cross-functional communication to help ensure timely and accurate service for customers and internal teams. Responsibilities: • Prepare presentation materials, organize product samples, and assemble presentation books or visual tools for client meetings. • Respond to client and store-related requests promptly, providing accurate information and dependable follow-up on open items. • Complete vendor onboarding documents, customer order forms, and internal item setup records with careful attention to detail. • Coordinate the distribution and tracking of pre-production and production samples based on customer requirements and timelines. • Communicate product approvals, revisions, and rejections to internal partners so teams can act on current client direction. • Maintain item information in client systems or spreadsheets and verify that all submitted data is complete and accurate. • Review incoming orders for correctness, confirm key shipping and cancellation details, and ensure distribution teams are informed of order activity. • Monitor order progress with internal contacts and update the sales team on changes, delays, or other issues that may affect delivery. • Support additional administrative and sales coordination tasks as business needs evolve.
2026-05-05T00:00:00Z

Customer Service Representative

Milford, MA
remote
Temporary / Contract
18 - 20 USD / Hourly
Responsibilities include:- Customer service- Email correspondence- Processing orders- Order entry (high volume)- Collaborating with sales team and customers- Ensuring timely delivery of orders- ERP experience is a MUST!- Ability to work in a fast paced environment Start Date: Asap!Duration: 1 yearHours: 8:30am-5pm | M-FWork type: RemotePay Rate: $18-$20 (based on experience)
2026-05-01T00:00:00Z

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.163 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-22T00:00:00Z