<p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
We are looking for a detail-oriented Procurement Specialist to support export documentation and operational coordination for international shipments from Elgin, Illinois. This Long-term Contract position is ideal for someone with hands-on experience in global shipping paperwork, carrier communication, and compliance-focused record accuracy. The role will work closely with logistics and procurement partners to help ensure materials and shipments move efficiently across international markets, with a strong emphasis on Latin America and South America.<br><br>Responsibilities:<br>• Prepare, review, and organize export documents to support timely and compliant international shipments.<br>• Coordinate directly with ocean freight carriers and other logistics partners to arrange transportation and resolve shipping issues.<br>• Monitor shipment activity for destinations in Latin America, South America, and other international markets, ensuring documentation is complete and accurate.<br>• Support procurement operations by managing purchase order activity and assisting with day-to-day buying processes.<br>• Verify regulatory and customs-related paperwork with a high degree of precision to reduce delays and compliance risks.<br>• Communicate with internal stakeholders and external vendors to maintain alignment on shipment schedules, documentation status, and operational priorities.<br>• Use procurement and logistics software comparable to Atlas to track transactions, shipment details, and supporting records.<br>• Contribute to contract and supplier-related administrative activities that support ongoing procurement functions.