<p>We are looking for a Medical Receptionist to support a busy patient-facing office in Cortland, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, managing front-desk operations, and helping patients navigate scheduling, insurance, and payment questions. The person in this role will serve as an important point of contact for patients while keeping administrative processes organized, accurate, and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient communications, turning inquiries into scheduled visits and addressing questions related to upcoming appointments and charges.</p><p>• Confirm insurance details, prepare required documentation, and help ensure hearing devices and related services are ready according to appointment timelines.</p><p>• Maintain patient records and account information with a high level of confidentiality while following healthcare regulations and office standards.</p><p>• Carry out reminder and confirmation outreach before visits to improve attendance and provide a prompt, courteous experience for every patient interaction.</p><p>• Review service fees, explain coverage and payment choices, and arrange additional visits or outpatient appointments when continued care is needed.</p><p>• Support office performance goals by following quality-focused practices and encouraging satisfied patients to share referrals.</p><p>• Partner closely with colleagues to keep daily operations running smoothly while demonstrating respect and strong workplace conduct in all interactions.</p><p>• Build productive working relationships with outside service partners, assist with supply and product tracking, and communicate effectively with vendors.</p><p>• Take part in ongoing learning through meetings, training sessions, and development activities to stay current on procedures and best practices.</p>
<p>We are looking for a detail-oriented Medical Receptionist to support a busy patient-facing practice in Skaneateles, New York. This long-term contract position is ideal for someone who enjoys delivering excellent service, coordinating appointments, and helping patients navigate questions related to visits, coverage, and payments. The person in this role will contribute to a smooth front-office experience by managing scheduling, documentation, and communication with patients, team members, and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing patient calls, arrange appointments, and provide clear answers to common questions before visits, including inquiries related to billing.</p><p>• Confirm insurance information, collect required forms, and coordinate administrative steps needed to help ensure devices or services are ready on time for scheduled visits.</p><p>• Maintain accurate patient account records while safeguarding confidential information and following healthcare privacy standards and office policies.</p><p>• Carry out appointment reminder and confirmation activities to reduce missed visits and create a responsive, courteous experience for each patient.</p><p>• Review service costs, explain available insurance benefits and payment choices, and arrange additional visits or outpatient follow-up when needed.</p><p>• Support office performance goals and quality standards while encouraging satisfied patients to share referrals as part of the practice’s wellness-focused approach.</p><p>• Build productive working relationships with vendors and service providers, assist with supply and inventory tracking, and communicate updates effectively.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and best practices.</p>
<p>We are seeking a professional and friendly <strong>Receptionist</strong> to serve as the first point of contact for visitors and callers. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Manage front desk operations and maintain a welcoming office environment</li><li>Schedule appointments and coordinate meeting spaces</li><li>Perform basic administrative tasks such as filing, data entry, and mail distribution</li><li>Monitor office supplies and place orders as needed</li><li>Support internal teams with general administrative assistance</li><li>Maintain confidentiality and professionalism at all times</li></ul><p><br></p>