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4 results for Helpline Call Center in North Miami, FL

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Job Description: The Helpline Care Coordinator provides follow-up and care coordination for clients who may benefit from additional support and advocacy in accessing services. This role supports individuals through system navigation, including intake, screening, assessment, referral, and linkage via phone and email.The position also involves providing crisis counseling and suicide intervention when needed, as well as conducting safety and risk screenings and person-centered assessments. <ul><li>Coordinating referrals and facilitating warm transfers</li><li>Advocating for clients to ensure access to appropriate services</li><li>Maintaining accurate case documentation and reporting</li><li>Supporting updates to the of Data Resource team</li><li>Participating in supervision, training, and team meetings</li><li>Representing the Contact Center at outreach events and community boards, as needed</li></ul>
2026-04-11T00:00:00Z

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Care Coordinator (On-Site)We are seeking a compassionate and detail-oriented Care Coordinator to support individuals by providing information, referrals, and guidance in a fast-paced, service-driven environment. This role requires strong communication skills and the ability to remain calm and effective in high-stress situations. <ul><li>Provide information and referral services to clients</li><li>Support individuals in crisis or high-stress situations with professionalism and empathy</li><li>Coordinate services and connect clients with appropriate resources</li><li>Maintain accurate documentation and case records</li><li>Communicate effectively with diverse populations and internal teams</li></ul>
2026-04-11T00:00:00Z

Fort Lauderdale, FL
onsite
Temporary
20 - 22 USD / Hourly
Our client is seeking a Customer Service Representative to support their finance department during the rollout of a new payment system, Snap Pay. In this 1–2 month temporary role, you will assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting. The position requires providing guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform. Ideal candidates will have strong communication skills and previous experience in customer service and/or finance support. Monday - Friday: 9am - 5pm. Fort Lauderdale - 33309.
2026-04-17T00:00:00Z

Pompano Beach, FL
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis in Pompano Beach, Florida. In this role, you will provide exceptional support through accurate data entry, effective communication, and efficient customer service. This is an excellent opportunity to bring your organizational skills and bilingual abilities to a dynamic office environment. Responsibilities: • Accurately input and manage order and data entry tasks to ensure records are up-to-date. • Respond promptly to customer inquiries and provide clear, detail-oriented assistance. • Serve as a bilingual point of contact to effectively communicate with diverse clients. • Handle customer service tasks, resolving issues and ensuring satisfaction. • Collaborate with team members to streamline office operations and improve efficiency. • Utilize Microsoft Word to create, edit, and manage documents and reports. • Maintain a high level of accuracy and attention to detail in all assigned tasks.
2026-04-15T00:00:00Z