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10 results for Call Center Specialist in North Haven, CT

Telecommunications Specialist

New Haven, CT
onsite
Temporary
35.00 - 44.00 USD / Hourly
We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry. Responsibilities:• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.• Develop and enhance system features to optimize performance and user experience.• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.• Support the integration and migration of users into upgraded communication platforms.• Ensure compliance with industry standards and regulations, including ICD codes.• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.
2026-04-07T15:04:38Z

Medical Secretary

New Haven, CT
onsite
Temporary
21.85 - 25.30 USD / Hourly
Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.Key Responsibilities:<ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul>Required Skills and Abilities:<ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul>Preferred Skills and Abilities:<ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul>Top Must-Have Skills:<ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol>Personality Fit:<ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul>
2026-03-23T14:28:39Z

Collections Specialist

Stamford, CT
onsite
Temporary
27.00 - 35.00 USD / Hourly
Overview:Our company is seeking an experienced Collections Specialist to join our Stamford team. This onsite role (5 days per week) will focus on high-volume collections, executing outbound calls and emails, and effectively logging activities in a large ERP system such as NetSuite.Key Responsibilities:<ul><li>Manage high-volume collections process, including outbound calls and emails to clients and customers regarding overdue accounts</li><li>Maintain accurate documentation of collection activities in NetSuite or similar large ERP platforms</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Monitor aging reports and follow up on delinquent accounts in accordance with company policy</li><li>Collaborate with internal departments to resolve billing issues and support timely collections</li><li>Meet and exceed daily and weekly collection targets</li><li>Prepare regular reports on collection status and account activities</li><li>Provide exceptional customer service and maintain professionalism in all communications</li></ul>
2026-04-02T04:13:41Z

Medical Biller/Collections Specialist

Bridgeport, CT
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a contract basis in Bridgeport, Connecticut. This role focuses on managing accounts receivable functions, ensuring accurate record-keeping, and overseeing payment processes. If you have strong organizational skills and experience in medical billing, this position offers an excellent opportunity to contribute to the financial operations of a healthcare setting. Responsibilities: • Oversee accounts receivable activities, including managing payment records and ensuring accuracy. • Process and reconcile cash receipts efficiently while maintaining up-to-date financial records. • Conduct follow-up inquiries on outstanding payments to ensure timely resolution. • Prepare and review month-end financial reports to maintain balanced accounts. • Perform data entry tasks with precision to update patient and billing information. • Utilize Epic systems for hospital billing processes and data management. • Apply medical terminology knowledge to ensure proper billing and coding. • Provide exceptional customer care by addressing billing inquiries and resolving issues. • Collaborate with other departments to streamline billing operations and optimize workflows. • Maintain compliance with healthcare regulations and practices in all billing activities.
2026-03-24T19:08:43Z

Collections Specialist

Cheshire, CT
onsite
Temporary
22.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Cheshire, Connecticut. In this role, you will play a key part in managing accurate billing processes and ensuring timely collections while maintaining clear and effective communication with clients. This is an excellent opportunity to contribute your expertise in collections and accounting to a dynamic environment. Responsibilities: • Maintain accurate records of customer accounts in QuickBooks, including detailed notes on collections activities. • Provide accounting clerks with up-to-date lists of customers requiring collections follow-up. • Ensure accurate invoicing by thoroughly understanding client agreements, including contract terms, payment methods, and any third-party or subsidiary involvement. • Verify and supply all necessary documentation, such as signed contracts, sales orders, and work orders, to complete the invoicing process. • Review, edit, and validate billing documents to ensure they are accurate and complete before submission. • Submit invoices to customers in accordance with their specific requirements and preferences. • Confirm the correct tax status for all invoices to ensure compliance. • Address and resolve customer inquiries related to invoicing and collections in a timely manner. • Collaborate with the Accounting Manager on additional tasks and projects as needed.
2026-04-16T13:18:43Z

Claims Examiner

New Haven, CT
onsite
Contract / Temporary to Hire
32.00 - 35.00 USD / Hourly
We are seeking a detail-oriented Claims Examiner to join a fast-paced, customer-focused environment. This is a temporary, fully on-site opportunity where the Claims Examiner will manage claims from intake through resolution, ensuring accuracy, compliance, and excellent service throughout the lifecycle of each case.Key Details<ul><li>Service Type: Temporary to hire</li><li>Schedule: 5 days on-site</li><li>Hours: 8:30 AM – 5:00 PM EST</li><li>Location: New Haven, CT</li></ul>Responsibilities<ul><li>Manage workers’ compensation claims from setup through closure</li><li>Review claim and policy information to support investigations</li><li>Conduct thorough investigations, including gathering statements from claimants, insured parties, and medical providers</li><li>Determine claim compensability based on collected facts</li><li>Communicate claim decisions, including denials, to relevant stakeholders</li><li>Prepare detailed reports on investigations, settlements, and claim evaluations</li><li>Administer statutory medical and indemnity benefits in a timely manner</li><li>Set and adjust reserves within authority limits and recommend changes as needed</li><li>Monitor claim progress and recommend corrective actions to leadership</li><li>Coordinate with attorneys on hearings and litigation</li><li>Direct vendors such as nurse case managers and rehabilitation specialists</li><li>Ensure compliance with customer service standards and regulatory requirements</li><li>File necessary documentation with state agencies</li><li>Identify subrogation opportunities and support recovery efforts</li><li>Collaborate with internal teams to deliver high-quality claims handling</li></ul>
2026-04-02T18:43:43Z

Corporate Associate

Stamford, CT
onsite
Permanent
171000.00 - 290000.00 USD / Yearly
We are looking for a skilled Corporate Associate to join our Corporate Practice in Stamford, Connecticut. The ideal candidate has 3–6 years of experience in corporate law, with a focus on mergers and acquisitions (M& A) and general transactional matters. This role offers the opportunity to work closely with partners and clients, handling complex transactions and providing strategic legal counsel. Responsibilities: • Handle a variety of corporate transactions, including mergers, acquisitions, dispositions, joint ventures, and strategic investments. • Draft, review, and negotiate key transactional documents such as purchase agreements, merger agreements, and shareholder agreements. • Conduct comprehensive due diligence, analyzing corporate records, contracts, and regulatory filings, and prepare detailed summaries. • Assist with transaction structuring, manage deal timelines, and oversee closing processes. • Provide legal advice on corporate governance, entity formation, capitalization, and regulatory compliance. • Collaborate with attorneys across various practice areas, including tax, finance, employment, and litigation, to address complex legal issues. • Supervise and mentor less experienced associates and paralegals, offering guidance on transactional matters. • Maintain direct communication with clients, fostering strong relationships and delivering tailored legal strategies.
2026-03-27T15:48:45Z

Accounting Clerk

Stamford, CT
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will play a key part in supporting financial reporting, assisting clients with accounting processes, and ensuring smooth operational workflows. This position requires strong organizational skills, a proactive attitude, and the ability to collaborate effectively with both clients and internal teams. Responsibilities:• Respond to inquiries regarding financial reporting and accounting processes with accuracy and professionalism.• Guide new and prospective clients in understanding accounting integration models, configurations, and best practices to meet reporting needs.• Conduct live training sessions and develop self-help resources to enhance client knowledge.• Troubleshoot and resolve reporting and reconciliation issues on behalf of clients.• Manage client support cases and oversee specialized projects to ensure successful outcomes.• Collaborate with support teams to streamline implementation processes and deliver seamless solutions.• Provide the engineering team with relevant insights and guidance on accounting-related matters.• Engage with stakeholders to scope future projects and offer recommendations for improvement.
2026-04-08T18:05:00Z

Entry-Level Accounting

Melville, NY
remote
Temporary
20.00 - 25.00 USD / Hourly
The Entry-Level Accounting role supports the accounting department with basic financial and administrative tasks. This position assists with data entry, documentation, and routine accounting processes.Responsibilities<ul><li>Assist with data entry and maintenance of accounting records</li><li>Support accounts payable and accounts receivable activities</li><li>Prepare and organize financial documents and reports</li><li>Perform basic reconciliations under supervision</li><li>Assist with month-end close activities as needed</li><li>Respond to internal requests for accounting information</li></ul>
2026-04-13T20:18:45Z

Office Clerk

Valhalla, NY
onsite
Temporary
20.90 - 22.00 USD / Hourly
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Valhalla, New York. In this role, you will play a key part in managing financial and administrative tasks to ensure smooth operations. This position requires strong organizational skills and the ability to handle sensitive information with accuracy and confidentiality. Responsibilities: • Monitor and track billing operations, including accounts receivable and accounts payable, for the Family Health Center. • Identify opportunities to improve reimbursement processes and follow up on overdue accounts to ensure timely payments. • Prepare detailed financial reports for presentation to the Chair and Dean’s Office as required. • Ensure compliance with all applicable state, local, and institutional regulations. • Manage and oversee budgets for the academic unit and Family Health Center, reviewing and approving funding requests and expenditures.
2026-04-13T00:08:40Z