<p>We are looking for a detail-focused Sales Operations Manager to support sales operations and performance reporting for a growing organization in Marlborough, Massachusetts. This role will help maintain accurate sales data, improve reporting visibility, and coordinate critical processes that support the sales team from quote creation through order completion. The position is well suited for someone who enjoys working across teams, analyzing business metrics, and ensuring operational consistency in a fast-paced technology environment.</p><p><br></p><p>For Immediate Interview Contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Oversee the flow of sales transactions from CRM entry through order processing systems, maintaining high standards of accuracy for invoicing, fulfillment, and reporting.</p><p>• Produce and monitor recurring sales performance reports, tracking metrics such as pipeline activity, conversion trends, and win-loss outcomes to support business decisions.</p><p>• Respond to custom reporting and analytical requests by gathering data from multiple sources and turning it into clear, actionable insights.</p><p>• Coordinate the rollout of quarterly incentive plans by preparing documentation, organizing distribution, and helping ensure timely execution.</p><p>• Guide newly hired sales representatives on sales operations procedures, including quote preparation, required documentation, and proper CRM usage.</p><p>• Support partner and channel processes by administering deal registration activities, discount structures, and reseller incentive program execution.</p><p>• Work closely with finance, marketing, and operations teams to help keep sales activities aligned and orders moving efficiently.</p><p>• Provide day-to-day direction and support for a small sales operations team, promoting consistent service and dependable execution for the sales organization.</p>
<p>We are seeking a <strong>Marketing Manager or Director</strong> with experience in <strong>engineering, construction, architecture, or professional services</strong> to lead proposals, presentations, marketing materials, and business development support.</p><p><br></p><p>Must have 7+ years of experience in an AEC marketing environment with a focus on RFPs. Must be able to work ideally a 4/1 hybrid work model in Boston but our client is open to 3/2 as well. Salary range is 100-130K depending on experience and qualifications.</p><p><br></p><p>This role is ideal for a strong writer and project manager who can turn technical information into clear, client-focused content while managing multiple deadlines in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead development of proposals, qualifications packages, and client presentations in response to RFQs and RFPs</li><li>Partner with leadership and technical teams to create compelling marketing and business development materials</li><li>Maintain and update project experience, staff resumes, client references, photography, and testimonials</li><li>Manage website, blog, LinkedIn, newsletters, and other social media content</li><li>Maintain CRM and marketing databases, including reporting for proposals and business development activities</li><li>Support advertisements, industry events, lead tracking, and other business development initiatives</li></ul><p><br></p>
<p>*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also include order processing, shipping logistics, customer support, inventory coordination, warehouse communication, data analysis, and cross-functional collaboration. The ideal candidate will be able to excel in a non-structured work environment-friendly approach. If this sounds like you, we should chat!</p><p><br></p><p> - Bachelor's Degree in Business, Finance, or related discipline, required</p><p> - Excellent written and verbal communication skills</p><p> - Technical proficiency using Microsoft Office Suite</p>