<p>We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.</p><p>• Establish clear performance goals and provide ongoing coaching and feedback to team members.</p><p>• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.</p><p>• Ensure adherence to call center policies and procedures while promoting best practices.</p><p>• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.</p><p>• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.</p><p>• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.</p><p>• Conduct regular performance evaluations and develop individualized growth plans for team members.</p><p>• Prepare and present detailed reports on call center performance to senior management.</p><p>• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.</p>
<p>90,000 - 110,000</p><p><br></p><p>benefits:</p><ul><li>hybrid</li><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>long term disability</li><li>401k </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Manage end‑to‑end supply chain activities, including sourcing, purchasing, planning, and logistics.</li><li>Develop and maintain relationships with OEM suppliers and Contract Manufacturers.</li><li>Optimize supply chain processes to improve efficiency, cost savings, and lead-time performance.</li><li>Monitor vendor performance and negotiate pricing, terms, and service improvements.</li><li>Identify supply risks and develop mitigation strategies.</li><li>Partner with internal teams (Engineering, Operations, Finance) to ensure alignment on production and supply needs.</li><li>Analyze supply chain data to support forecasting, planning, and continuous improvement initiatives.</li><li>Travel will be required.</li></ul><p><br></p>
<p>70,000 - 90,000</p><p><br></p><p>Benefits</p><ul><li>MDV</li><li>401k </li><li>paid time off / paid holidays</li></ul><p><strong>Responsibilities</strong></p><ul><li>Monitor and enforce DOT, FMCSA, and company safety policies.</li><li>Conduct new‑hire and ongoing safety training for drivers and transportation staff.</li><li>Oversee accident investigations, documentation, and corrective action plans.</li><li>Perform regular safety audits, inspections, and compliance reviews.</li><li>Manage driver qualification files and ensure compliance with all regulatory requirements.</li><li>Track and report safety metrics, violations, and trends to leadership.</li><li>Coordinate random drug and alcohol testing as required.</li></ul>