We are looking for a dependable Receptionist to support daily front desk operations in Norfolk, Virginia. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and assisting visitors and callers with courtesy. The person in this role will serve as a key point of contact, helping ensure smooth office interactions and a positive experience for customers and guests.<br><br>Responsibilities:<br>• Welcome visitors and provide a detail-oriented first impression at the front desk.<br>• Manage a multi-line phone system, directing calls accurately and efficiently to the appropriate contacts.<br>• Respond to inbound calls with courtesy, gather relevant information, and address routine inquiries.<br>• Assist customers, guests, and internal staff with general questions and front office support needs.<br>• Maintain an organized reception area to promote a clean and inviting environment.<br>• Handle basic administrative tasks such as taking messages, relaying information, and supporting day-to-day office coordination.
We are looking for an Accounts Receivable Clerk to support a residential community in Virginia Beach, Virginia. This contract opportunity focuses on preparing resident charges for a range of on-site services, assisting with billing questions, and ensuring payments are recorded accurately. The ideal candidate brings a strong customer-service mindset, solid attention to detail, and hands-on experience working with accounts receivable processes in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue resident invoices for community-based services such as dining purchases, salon appointments, outings, and in-house store transactions.<br>• Respond to resident billing inquiries with professionalism and clarity, helping resolve questions related to charges, account balances, and payment activity.<br>• Receive payments through multiple methods, including credit card transactions, and ensure each payment is applied correctly to the appropriate resident account.<br>• Maintain accurate accounts receivable records by reviewing billing data, verifying charges, and correcting discrepancies when needed.<br>• Reconcile payment activity and account details to support timely and accurate financial reporting.<br>• Work closely with community staff to confirm service usage and ensure billable items are captured completely and correctly.<br>• Use Microsoft Excel and Word to track account activity, prepare documentation, and support day-to-day billing operations.