<p>Robert Half is seeking an IT Support Specialist for our partner in the Madison area. This role will provide day-to-day technical support to end users, troubleshoot hardware and software issues, and help maintain a reliable technology environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for IT support requests and track issues through resolution.</li><li>Provide technical support for computers, phones, software, and Microsoft 365 applications.</li><li>Troubleshoot user issues and escalate more complex problems to senior IT staff when needed.</li><li>Maintain accurate hardware and software asset records.</li><li>Assist users with training on software, devices, and technology processes.</li><li>Identify recurring technical issues and recommend longer-term solutions.</li><li>Document troubleshooting steps, resolutions, and procedures for the IT knowledge base.</li><li>Support Windows-based domain infrastructure and virtualization environments.</li><li>Follow established IT, security, and organizational policies and procedures.</li></ul><p><br></p>
We are looking for a QA Analyst to support software testing initiatives for a high-visibility enterprise program in Jacksonville, Florida. This role partners closely with development and program teams to ensure applications meet business and technical expectations through thoughtful planning, detailed validation, and clear defect reporting. The ideal candidate brings strong manual testing experience, comfort working with Oracle-based environments, and a collaborative approach to improving software quality.<br><br>Responsibilities:<br>• Assess the scope of testing activities and provide effort estimates for assignments of varying size and complexity.<br>• Examine business requirements, solution designs, and technical documentation to uncover gaps and build effective test coverage.<br>• Develop, update, and carry out structured test plans, test cases, and test scripts that verify expected system behavior.<br>• Log, monitor, and retest defects while communicating findings, risks, and progress to project stakeholders.<br>• Perform functional and regression testing across assigned application areas and summarize outcomes in a clear, organized manner.<br>• Adjust testing approaches as project needs evolve and help maintain alignment between requirements and validation efforts.<br>• Partner with automation specialists to troubleshoot issues affecting automated functional or performance test execution.<br>• Recommend enhancements to quality assurance practices, tools, and reporting to strengthen overall testing effectiveness.<br>• Provide guidance to less experienced analysts and contribute subject matter expertise on critical business applications.<br>• Support project coordination activities, including planning efforts and the configuration or improvement of testing tools used by the team.
<p><strong>SQL - Application Development Analyst IV (Contract)</strong></p><p><strong>Contract - </strong>Potential for Extension or Conversion</p><p><strong>Location: </strong>Philadelphia, PA (Remote EST)</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking a <strong>SQL Application Analyst</strong> to support and enhance a large-scale real-time reporting platform used by thousands of business users. This role blends data engineering, application support, and stakeholder engagement, making it ideal for someone who enjoys solving complex data challenges while serving as a technical owner for a critical business application.</p><p>The successful candidate will have strong SQL expertise, experience troubleshooting production systems, and the ability to work across technical and business teams to ensure data integrity, platform reliability, and continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary technical owner for a business-critical real-time reporting application.</li><li>Investigate and resolve production issues, support requests, and data-related incidents.</li><li>Perform data validation, analysis, and troubleshooting across multiple systems and environments.</li><li>Trace data flows from source systems through reporting platforms and downstream applications.</li><li>Collaborate with business stakeholders to understand reporting requirements and implement requested enhancements.</li><li>Review and manage application access requests and access audits.</li><li>Support onboarding and integration of new data sources into the reporting environment.</li><li>Coordinate and communicate application changes, issue resolution, and project updates to internal stakeholders.</li><li>Partner with technical teams and external support vendors to maintain platform stability and performance.</li><li>Identify opportunities for process improvements and enhancements to data quality and reporting capabilities.</li></ul><p><br></p>
We are looking for a Programmer Analyst to support the development of a centralized transportation platform for a leading organization in the transport industry. This Long-term Contract position is based in Houston, Texas, and offers the opportunity to contribute to a custom-built application that supports the movement of goods across the business. The ideal candidate will bring strong full-stack development experience and a practical approach to building scalable, user-focused solutions in a hybrid work environment.<br><br>Responsibilities:<br>• Design, develop, and enhance a custom transportation application that supports end-to-end goods movement across the organization.<br>• Build and maintain front-end features using the latest version of Angular to deliver responsive and intuitive user experiences.<br>• Develop back-end services and application logic using .NET and C# to support core business functionality.<br>• Create and optimize data solutions using Microsoft SQL and NoSQL technologies to support application performance and scalability.<br>• Collaborate with technical and business stakeholders to translate operational needs into effective software solutions.<br>• Contribute to the architecture and ongoing improvement of internally developed platforms and reusable components.<br>• Participate in testing, debugging, and performance tuning to ensure the reliability and quality of delivered applications.<br>• Work within a hybrid schedule, partnering with the team in the Houston, Texas office three days per week and remotely for the remaining two days.
<p>We are helping our client look for an HRIS Analyst to support and improve human resources systems that enable accurate data management, reliable reporting, and efficient day-to-day HR operations in Memphis, Tennessee. This role works closely with HR, IT, and business stakeholders to maintain system performance, resolve issues, and strengthen the overall use of workforce technology. The ideal candidate brings hands-on experience with enterprise HR platforms, strong analytical skills, and a commitment to data quality, compliance, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Administer and support core HR technology platforms, including Oracle, Taleo, and related applications, to ensure stable and effective system performance.</p><p>• Investigate system, process, and data issues, then deliver timely resolution or coordinate with IT and external partners when escalation is needed.</p><p>• Maintain employee and organizational data by performing audits, validating transactions, and monitoring records for accuracy, security, and policy compliance.</p><p>• Produce recurring and ad hoc reports that help HR leaders and business partners make informed workforce decisions.</p><p>• Assist with system configuration updates, workflow improvements, security access maintenance, and organizational structure changes within HR applications.</p><p>• Participate in testing efforts for enhancements, upgrades, and implementations, including user acceptance testing and documentation of results.</p><p>• Create and maintain process guides, user instructions, and system documentation to support consistent HR operations and knowledge sharing.</p><p>• Provide functional support and training to end users by answering questions related to HR data, reporting, and system processes.</p><p>• Contribute to process improvement initiatives, technology projects, compliance reviews, and data governance activities that strengthen HR service delivery.</p>
We are looking for a Lead Developer Analyst to drive the design and delivery of modern software solutions in Miami, Florida. This role combines hands-on development with technical leadership, helping teams build reliable applications and improve delivery quality across the development lifecycle. The ideal candidate brings strong experience with .NET technologies, C#, and Blazor, along with the ability to guide best practices in a collaborative Agile environment.<br><br>Responsibilities:<br>• Lead the architecture, development, and enhancement of web applications using C#, ASP.NET, and Blazor.<br>• Partner with cross-functional stakeholders to translate business needs into scalable technical solutions and actionable development plans.<br>• Build and maintain backend services and APIs that support secure, high-performing application functionality.<br>• Oversee code quality through reviews, debugging, and resolution of defects while promoting development standards across the team.<br>• Manage work items, sprint progress, and issue tracking using Jira and GitHub within an Agile Scrum framework.<br>• Support testing and optimization efforts, including experimentation approaches such as A/B testing, to improve product performance and user experience.<br>• Contribute to front-end integration and responsive behavior using web technologies such as Ajax where appropriate.<br>• Mentor developers, provide technical direction, and help remove delivery obstacles throughout the software development lifecycle.
<p>We are partnering with a growing organization seeking an experienced <strong>GRC Analyst</strong> with a strong background in <strong>HITRUST assessments and compliance management</strong>. This role will support security and compliance initiatives, with a heavy focus on HITRUST assessments, risk management, and cybersecurity governance activities.</p><p>Responsibilities</p><ul><li>Support and perform HITRUST assessment activities, including readiness, validated, and certification assessments.</li><li>Work directly within the HITRUST MyCSF platform to document controls, collect evidence, and manage assessment workflows.</li><li>Evaluate security controls and compliance requirements against the HITRUST CSF framework.</li><li>Partner with internal stakeholders to identify compliance gaps and remediation activities.</li><li>Assist with risk assessments, audit preparation, and ongoing compliance initiatives.</li><li>Maintain documentation related to cybersecurity, governance, risk, and compliance programs.</li><li>Support regulatory and industry framework initiatives, including HIPAA, NIST, SOC, and related standards.</li></ul><p><br></p>
We are looking for a Systems Engineer to support the reliability and performance of critical cloud-based business applications in Jacksonville, Florida. This role focuses on day-to-day platform operations, incident resolution, and service improvement across production environments. The ideal candidate is comfortable working across infrastructure, application support, and automation while partnering with cross-functional teams to maintain compliance and deliver a strong customer experience.<br><br>Responsibilities:<br>• Monitor cloud applications and platform components to identify service degradation, abnormal behavior, and data issues before they affect users.<br>• Perform routine operational tasks such as system checks, maintenance activities, patching coordination, and software version updates to keep environments stable.<br>• Investigate production incidents independently, restore service as quickly as possible, and contribute to major incident response efforts when escalations occur.<br>• Document root causes, corrective actions, and follow-up recommendations after incidents to strengthen operational processes and reduce repeat issues.<br>• Partner with security and compliance stakeholders to gather audit support materials, address findings, and help maintain required control standards.<br>• Work with sales and customer support teams to troubleshoot client-facing technical problems through log review, environment analysis, and issue replication.<br>• Create and maintain automation scripts in Shell or Python to simplify recurring support tasks and improve operational efficiency.<br>• Support containerized and middleware-based environments by assisting with Kubernetes operations and resolving common issues involving web, database, cache, and messaging services.<br>• Participate in an on-call rotation and respond to production emergencies in a timely manner to help maintain service availability.
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
We are looking for an IT Analyst to provide dependable technical support for users across an office and warehouse environment in Waukegan, Illinois. This Long-term Contract position is suited for someone who enjoys solving day-to-day technology issues, improving end-user productivity, and supporting a broad range of devices and systems. The role will focus on maintaining stable desktop operations, assisting with connectivity and device-related problems, and contributing to ongoing IT improvements in a collaborative setting.<br><br>Responsibilities:<br>• Resolve technical issues involving desktops, laptops, printers, mobile devices, and business applications to minimize user downtime.<br>• Investigate connectivity concerns and perform initial network troubleshooting to restore reliable access to systems and services.<br>• Set up, configure, and support workstations, software, and peripheral equipment for employees in office and warehouse locations.<br>• Guide end users on technology tools, standard procedures, and best practices to improve effective system usage.<br>• Administer user access by creating, updating, and maintaining accounts, permissions, and security settings.<br>• Complete scheduled maintenance activities such as system updates, backups, patching, and routine health checks.<br>• Track system behavior and identify recurring issues or risks before they affect business operations.<br>• Support IT initiatives by assisting with deployments, upgrades, and migration-related technical tasks when needed.<br>• Partner with internal technology teams to coordinate support efforts and maintain consistent service delivery.<br>• Document resolutions, support procedures, and common fixes while keeping knowledge base content accurate and current.
<p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
<ul><li>Gather and document business requirements from Finance, Operations, Supply Chain, Manufacturing, and other departments.</li><li>Analyze business processes and recommend ERP solutions to improve efficiency and data accuracy.</li><li>Configure and maintain ERP modules to support day-to-day business operations.</li><li>Collaborate with internal teams and external vendors on system enhancements, integrations, upgrades, and implementations.</li><li>Troubleshoot ERP-related issues and provide ongoing user support.</li><li>Develop functional specifications, process documentation, and training materials.</li><li>Lead testing efforts, including User Acceptance Testing (UAT), for system changes and upgrades.</li><li>Support data validation, reporting, and process improvement initiatives.</li><li>Train end users and serve as a subject matter expert for ERP functionality.</li></ul>
<p>We are looking for a Senior Financial Analyst to support business performance across the Aftermarket Repair and U.S. Marine & Construction operations in Houston, Texas. This position plays a central role in planning, forecasting, reporting, and decision support by translating financial results into clear business insights. The ideal candidate will work closely with operational leaders to evaluate performance, identify opportunities, and strengthen financial discipline across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Act as the lead finance partner for the Houston, Texas oil and gas services and manufacturing business segments, providing guidance to operational and leadership teams.</p><p>• Evaluate monthly results by comparing actual performance against budget, forecast, and prior-year figures, and highlight key business drivers.</p><p>• Build and manage annual budgets, periodic forecasts, and longer-term financial outlooks to support planning activities.</p><p>• Create financial models and scenario analyses that inform strategic choices, operational planning, and investment decisions.</p><p>• Review revenue, margins, operating costs, working capital, and overall profitability to deliver practical recommendations for improvement.</p><p>• Work with cross-functional teams to surface financial risks, uncover performance opportunities, and support cost optimization efforts.</p><p>• Prepare recurring business review materials, management reporting packages, and executive-level presentations for leadership discussions.</p><p>• Support pricing decisions, capital spending reviews, and business case development through detailed financial analysis.</p><p>• Improve reporting and planning workflows by refining processes and increasing efficiency across finance and operations.</p><p>• Assist with revenue recognition, audit support, compliance requirements, and other special financial projects as needed.</p>
We are looking for a hands-on IT Systems Analyst to deliver reliable technical support in a Microsoft-centric environment in Dallas, Texas. This position is ideal for someone who thrives in a user-facing role, can resolve a broad range of endpoint and application issues, and is comfortable supporting both business staff and leadership. The successful candidate will work with limited oversight, contribute to daily operations, and partner with a distributed IT team to keep systems and users productive.<br><br>Responsibilities:<br>• Deliver Tier II technical assistance for employees using Windows and macOS devices, addressing issues with software, hardware, and user access.<br>• Administer Microsoft 365 services, including user support, configuration tasks, and issue resolution across core applications.<br>• Assist with Microsoft 365 migration-related activities as part of ongoing environment improvements.<br>• Manage Active Directory functions such as account creation, access changes, onboarding setup, and offboarding activities.<br>• Support Intune-managed devices, laptops, mobile hardware, and software deployments to maintain secure and functional endpoints.<br>• Diagnose and resolve problems involving Microsoft applications, peripherals, connectivity, wireless access, and basic network performance.<br>• Own support tickets from intake through closure, keeping users informed with clear and timely status updates.<br>• Maintain accurate records for onsite equipment and update technical documentation to support operational continuity.<br>• Help orient and train new employees on systems, devices, and standard technology practices.<br>• Use Microsoft Copilot and other AI-enabled tools to streamline support processes and improve team efficiency.
<p>We are looking for a Business Systems Administrator to support and enhance the technology platforms that power a growing investment advisory firm in the East Bay. This role centers on administering Salesforce and a portfolio of business applications while partnering with teams across the organization to improve workflows, strengthen system controls, and resolve day-to-day technology issues. The ideal candidate brings hands-on experience managing SaaS platforms, a practical approach to automation, and the ability to turn business needs into reliable, user-friendly solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration of Salesforce, including configuration of objects, fields, user roles, permissions, reports, dashboards, and workflow automation.</p><p>• Provide timely troubleshooting and user support for Salesforce and other firm applications, ensuring employees can work efficiently across departments.</p><p>• Maintain and support key business platforms such as Orion, DocuSign, Box, Jump AI, Schwab Advisor Center, Fidelity Wealthscape, Calendly, and related tools.</p><p>• Manage user provisioning, security settings, application access, and routine system upkeep to maintain stable and compliant operations.</p><p>• Partner with software vendors and external IT resources to investigate issues, coordinate resolutions, and improve platform performance.</p><p>• Analyze current business processes, identify inefficiencies, and implement technology-driven improvements that reduce manual effort.</p><p>• Build, test, and maintain Salesforce Flows and other automations to streamline operations and support scalable business processes.</p><p>• Assist with system integrations, data transfers, upgrades, testing efforts, and broader technology initiatives across the firm.</p><p>• Create and maintain clear documentation for systems, procedures, integrations, and recurring administrative tasks while supporting onboarding, offboarding, access reviews, and security-related activities.</p>
<p>We are looking for a Business Systems Analyst to support users of a SaaS platform and serve as a trusted resource for resolving functional and technical questions. This Long-term Contract position is based in Independence, Ohio, and is ideal for someone who can partner closely with an experienced product support specialist while building a strong understanding of proven support practices. The role combines user support, process documentation, training, and cross-functional collaboration to improve the overall experience for end users.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve user-reported system issues by identifying root causes and delivering timely, practical solutions.</p><p>• Support end users in navigating SaaS functionality, clarifying features, and helping them use the application effectively in day-to-day work.</p><p>• Assist with onboarding activities by introducing new users to system workflows, usage standards, and available support resources.</p><p>• Maintain accurate records of requests, findings, and resolutions to ensure clear documentation and knowledge sharing.</p><p>• Partner with product and development teams to communicate defects, track recurring issues, and contribute to product enhancements.</p><p>• Gather feedback from users and translate common pain points into actionable insights for internal stakeholders.</p><p>• Lead or support training sessions that strengthen user understanding of system capabilities and best practices.</p><p>• Participate in testing efforts to validate system performance, identify defects, and help maintain a dependable user experience.</p><p>• Work closely with an established Product Support Specialist to learn successful support methods, communication approaches, and team standards.</p>
We are looking for a Programmer Analyst II to support software development and business system needs within a manufacturing environment in New Castle, Pennsylvania. This role combines application development, systems analysis, and cross-functional collaboration to deliver dependable technical solutions that improve daily operations. The ideal candidate brings strong experience with Microsoft development tools, database technologies, and ERP-related processes, along with the ability to communicate effectively with both technical and business stakeholders.<br><br>Responsibilities:<br>• Design, develop, test, and maintain business applications using .NET technologies such as C# or Visual Basic within the Visual Studio environment.<br>• Partner with users and internal teams to evaluate operational needs, translate business processes into technical solutions, and recommend improvements that support manufacturing workflows.<br>• Create and support database-driven applications using SQL Server, including writing queries, procedures, and related data management components.<br>• Troubleshoot software issues, analyze root causes, and deliver timely resolutions that maintain application performance and reliability.<br>• Contribute to web-based development efforts and assist with related scripting or automation tasks where needed, including PowerShell-based support activities.<br>• Work with ERP and business system platforms, preferably Infor CloudSuite Industrial or SyteLine, to enhance system functionality and align applications with business requirements.<br>• Prepare and maintain technical documentation, program updates, and support materials to promote consistency and long-term system usability.<br>• Provide after-hours support when required and handle sensitive business information with a high level of discretion and professionalism.
<p><strong><u>Job Description</u></strong></p><p>The Supply Chain Coordinator supports supply chain initiatives for electrical and mechanical components within a manufacturing environment on site in Florence, South Carolina. This role assists with sourcing, cost savings, supplier coordination, new product introductions, and accurate material and supplier data. The ideal candidate is an analytical, detail-oriented professional with supply chain or procurement experience who can manage competing priorities, follow through with suppliers, and collaborate across departments.</p><p> </p><p><strong><u>What You’ll Do</u></strong></p><p>• Support business unit category strategies and year-over-year cost savings initiatives, including negotiation and design-change opportunities, while ensuring timely execution against established schedules.</p><p>• Collaborate with regional or global supply chain on NAA category strategy for synergies within sub-system and across commodities.</p><p>• Collaborate with Business Partner Commodity Managers (BPCM),and help with regular workloads of Gate.</p><p>• Reviews, Material Disposition List Analysis (identifying opportunities for improvement, aligning suppliers for souring plans.</p><p>• Will be responsible for updating all applications including but not limited to ETQ, Teams Logs, GeN3 Core, Sch A/B RFQ, on daily basis.</p><p>• Support RFQ's (RFI/RFP as needed), total landed cost analysis, support business case, and ROI.</p><p>• Coordinate and support PPAP activities for Florence operations, including PPAP requests, requisition and purchase order processing, sample delivery confirmation, supplier follow-up, and coordination with Supplier Quality Engineering for PSW issuance.</p><p>• Support new product introductions, operational improvements (Lean), engineering changes, and work transition activities.</p><p>• Support the maintenance and accuracy of MRP part and supplier data, working cross-functionally with Commodity Management, Buyers, Materials Engineering, and other relevant stakeholders.</p><p>• Facilitate/participate in cross functional team/IPD meetings.</p><p>• Support weekly, monthly, and quarterly reporting activities and prepare or assist with report-outs.</p>
<p>We are looking for a Desktop Support Analyst to provide reliable technical assistance and keep end-user systems operating smoothly in San Antonio, Texas. This position is ideal for someone who enjoys solving day-to-day technology issues, supporting employees with practical guidance, and contributing to a stable IT environment. The role will involve hands-on desktop support, clear documentation, and participation in technical initiatives that improve system performance and user experience.</p><p><br></p><p>Responsibilities:</p><p>• Resolve hardware, software, and workstation issues by identifying root causes and restoring functionality in a timely manner.</p><p>• Guide employees on the effective use of business applications, devices, and standard technology tools, including support for onboarding activities.</p><p>• Maintain accurate service records by documenting incidents, resolutions, access updates, and recurring issues in ticketing systems and knowledge resources.</p><p>• Contribute to IT initiatives such as device rollouts, software validation, data recovery efforts, and product migration activities.</p><p>• Prepare, configure, back up, and update computer systems to support business operations and user readiness.</p><p>• Apply established IT policies and procedures when making changes to systems, ensuring compliance with operational and regulatory standards.</p><p>• Support account and access-related tasks within Active Directory and related enterprise environments.</p><p>• Monitor and respond to service desk tickets while communicating progress and next steps clearly to users.</p>
<p>We are looking for a Senior Reliability Engineer to strengthen the stability, scalability, and performance of technology systems that support construction and field operations. This position plays a key role in building dependable infrastructure across remote job sites, field offices, and cloud environments so teams can work efficiently with minimal disruption. The ideal candidate brings a strong SRE mindset, combines technical depth with practical problem-solving, and partners effectively with operational teams to maintain business continuity and system resilience.</p><p><br></p><p>Responsibilities:</p><p>• Build and enhance highly available infrastructure that supports office locations, remote field environments, networking needs, cloud services, and edge-based systems.</p><p>• Direct incident response efforts for service disruptions, coordinate restoration activities, and lead root cause investigations to prevent repeat issues.</p><p>• Create and maintain monitoring, alerting, and observability capabilities that improve visibility into system health, uptime, and application performance.</p><p>• Work closely with construction, engineering, and field personnel to ensure technology reliability aligns with project schedules, operational demands, and safety expectations.</p><p>• Implement automated infrastructure deployment and recovery processes using Infrastructure as Code and configuration management tools such as Terraform and Ansible.</p><p>• Establish service reliability targets, manage service level objectives, and use error budgets to guide operational decisions and continuous improvement.</p><p>• Strengthen the security posture of remote and field-deployed systems by improving hardening practices and secure access methods.</p><p>• Provide guidance to less experienced engineers and help foster a culture centered on reliability, accountability, and operational excellence.</p><p>• Identify process improvements that reduce inefficiencies, simplify support efforts, and improve overall service delivery.</p><p><br></p>
We are looking for a Data & Automation Analyst to support manufacturing operations through modern reporting, analytics, and automation solutions in Pittsburgh, Pennsylvania. This Long-term Contract position will focus on turning business data into clear insights, improving decision-making, and streamlining workflows across teams. The ideal candidate will blend technical expertise with strong stakeholder engagement to build scalable dashboards, reliable data structures, and practical automation tools.<br><br>Responsibilities:<br>• Create and enhance interactive dashboards, recurring reports, and visual analytics using Power BI and other Microsoft-based tools.<br>• Work closely with operational and business teams to gather reporting objectives, establish meaningful performance metrics, and expand access to trusted data.<br>• Develop automated workflows with Microsoft Power Platform solutions to reduce manual effort and improve process efficiency.<br>• Structure, maintain, and refine queries, datasets, and data models to support accurate and scalable reporting.<br>• Promote strong data governance by helping improve data quality, consistency, and standard reporting practices across the organization.<br>• Contribute to enterprise reporting efforts, including reporting enhancements, data-related projects, and migration support when needed.<br>• Provide administration and user support for Microsoft 365 applications tied to reporting, collaboration, and business productivity.<br>• Assess current business processes, identify gaps or inefficiencies, and recommend technology-enabled improvements.<br>• Prepare clear documentation, deliver end-user guidance, and encourage adoption of reporting and automation capabilities.<br>• Explore and apply AI-driven tools and emerging technologies that strengthen reporting, productivity, and business insight.
<p>We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.</p><p>• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.</p><p>• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.</p><p>• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.</p><p>• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.</p><p>• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.</p><p>• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.</p><p>• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.</p><p>• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.</p>
We are looking for an IT Analyst/Developer to support and advance enterprise platform initiatives for an automotive organization in Marysville, Ohio. This Long-term Contract position focuses on leading enhancements within the Dassault Systèmes 3DEXPERIENCE environment, partnering with business teams, technical resources, and external vendors to deliver dependable solutions. The role is primarily onsite four days per week and is well suited for someone who combines strong technical understanding with disciplined project coordination.<br><br>Responsibilities:<br>• Drive enhancement initiatives within the Dassault Systèmes 3DEXPERIENCE platform by organizing scope, schedules, and cross-functional execution activities.<br>• Collaborate with business stakeholders to define needs, translate objectives into clear requirements, and align delivery plans with operational priorities.<br>• Oversee project progress across multiple platform environments, ensuring development, validation, and release activities remain on track.<br>• Coordinate testing efforts, monitor defects, and guide issue remediation to support stable and timely deployments.<br>• Provide consistent communication to stakeholders through project updates, status reporting, and risk escalation when needed.<br>• Partner with internal technical teams and third-party vendors to implement new capabilities that satisfy agreed business outcomes.<br>• Manage deployment readiness by tracking dependencies, confirming deliverables, and supporting smooth production rollout activities.<br>• Facilitate resolution of project obstacles by identifying risks early and driving action plans with the appropriate teams.
We are looking for an experienced Senior Business Systems Analyst to support a manufacturing organization in Illinois through a contract opportunity with the potential to become permanent. This role is ideal for a techno-functional specialist who can bridge business needs and ERP capabilities while working extensively within the Infor XA environment on the AS400 platform. The position will focus on improving operational processes, supporting users across core business functions, and contributing to system enhancements, reporting, and integrations.<br><br>Responsibilities:<br>• Partner with business and technical stakeholders to evaluate process needs and translate them into effective solutions within the Infor XA environment.<br>• Provide functional and technical support across key ERP areas such as manufacturing, finance, inventory, supply chain, sales, and purchasing.<br>• Configure, troubleshoot, and maintain XA-related tools and components, including green screen applications as well as Powerlink and Netlink utilities.<br>• Develop and support AS400/iSeries-based solutions using relevant programming and scripting capabilities to meet operational and reporting requirements.<br>• Investigate incidents and service requests using established IT ticketing platforms, ensuring timely resolution and clear communication with users.<br>• Assist with ERP enhancement efforts and system upgrade activities, including testing, issue analysis, and coordination with internal teams.<br>• Support integrations between XA and connected applications by working with middleware and interface tools to maintain reliable data flow.<br>• Create and refine reports and business intelligence outputs tied to XA and AS400 data to help teams make informed decisions.
<p>We are looking for a SOC Analyst to support ongoing security operations. This position is centered on investigating security events, coordinating response actions, and driving each assigned alert through to a complete resolution. The role will work closely with monitoring technologies such as Microsoft Defender and CrowdStrike while helping protect systems, data, and user access across the environment.</p><p><br></p><p>Responsibilities:</p><p>• Take ownership of assigned security alerts from initial review through containment, remediation, and documented closure.</p><p>• Investigate suspicious activity involving phishing campaigns, unauthorized access attempts, and other monitored threats affecting applications and systems.</p><p>• Use Microsoft Defender and CrowdStrike to analyze detections, validate risk, and determine appropriate response actions.</p><p>• Coordinate with internal teams and external vendors when security events involve sensitive information, access concerns, or policy exceptions.</p><p>• Track findings, maintain accurate case records, and communicate status updates until each incident is fully resolved.</p><p>• Identify patterns across recurring alerts and recommend practical improvements to strengthen security monitoring and response effectiveness.</p><p>• Support data protection efforts by evaluating incidents that may impact privacy, database security, or controlled file access.</p>